Fortra's Intermapper vs Icinga comparison

Fortra and Icinga are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while Icinga is ranked #20 with an average rating of 8.0. Fortra holds a 0.3% mindshare in NMS, compared to Icinga’s 3.1% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 85% of Icinga users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

481 Views
438 Comparison Views

100% willing to recommend

Icinga

Read 17 Icinga reviews

3,895 Views
3,428 Comparison Views

85% willing to recommend

Fortra's Intermapper

Icinga

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Icinga and Fortra's Intermapper are competing products in the network monitoring space. Fortra's Intermapper tends to stand out due to its user-friendly interface and ease of deployment.

Features: Icinga offers scalability, enabling extensive customization capabilities and strong integration with third-party applications. It allows users to configure according to their specific needs, providing flexibility in complex IT environments. Fortra's Intermapper provides real-time network mapping and visualization, offering clear visual representation of network health. It simplifies network management by providing immediate insights through comprehensive maps. Its intuitive setup enables quick accessibility for users unfamiliar with complex IT systems.

Room for Improvement: Icinga can improve in lowering the technical expertise required for setup, enhancing user interfaces for easier access, and expanding customer support options beyond community channels. Fortra's Intermapper could focus on increasing customization options for advanced users, improving scalability in larger IT environments, and reducing initial software costs to attract a broader audience.

Ease of Deployment and Customer Service: Icinga requires more manual configuration and technical expertise for deployment, with customer support primarily available through community platforms and commercial partners. Fortra's Intermapper offers an out-of-the-box experience with dedicated customer service, enabling simpler deployment and immediate assistance for organizations seeking quick solutions.

Pricing and ROI: Icinga typically has a lower initial setup cost due to its open-source nature, which can be economically advantageous for those with in-house expertise. Additional costs may arise from custom developments and support. Fortra's Intermapper generally involves a higher upfront cost but provides quick ROI through professional support and ease of deployment, ensuring time and resource efficiency for users seeking immediate functionality and service.

To learn more, read our detailed Fortra's Intermapper vs. Icinga Report (Updated: July 2025).

Buyer's Guide

Fortra's Intermapper vs. Icinga

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Icinga

Ranking in Network Monitoring Software

20th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (13th), IT Infrastructure Monitoring (28th), Cloud Monitoring Software (22nd)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.1% compared to the previous year. The mindshare of Icinga is 3.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"It's all today portal-based which is a good feature for us."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"An affordable solution for small organizations to do basic network monitoring."

"Icinga does the job and is fairly stable."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"The apply rules feature saves a lot of time."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

More Icinga pros

Cons

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"The solution lacks many features important to higher-level IT management and network support."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"The user interface should be improved."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"We have found some problems with Nagios, and support isn't very responsive."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"The tool currently fails to provide notifications to users."

More Icinga cons

Pricing and Cost Advice

Information not available

"The solution is cheap."

"The product is inexpensive compared to other DBM products."

"We're using the free version of Icinga."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is free to use."

"It's an open-source solution."

"This is an open-source solution with paid support."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

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Top Industries

By visitors reading reviews

Manufacturing Company

21%

Government

19%

University

Recreational Facilities/Services Company

Comms Service Provider

12%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

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What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

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What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Comparisons

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Compared 55% of the time

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Compared 45% of the time

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Compared 41% of the time

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Compared 20% of the time

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Compared 10% of the time

Nagios XI vs Icinga

Compared 4% of the time

Datadog vs Icinga

Compared 3% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

August 2025

Download Fortra's Intermapper product report

Buyer's Guide

Icinga

August 2025

Download Icinga product report

Also Known As

HelpSystems Intermapper

Icinga Cloud Monitoring

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Buyer's Guide

Fortra's Intermapper vs. Icinga

July 2025

Free Report: Fortra's Intermapper vs. Icinga

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