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Fortinet FortiWeb vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare enhanced speed, security, and data protection, providing significant ROI and improved operations and client satisfaction for businesses.
Sentiment score
6.9
Fortinet FortiWeb users value cost-effectiveness, security enhancements, reduced operational expenses, and efficient deployment with notable infrastructure cost savings.
Sentiment score
7.3
Prisma Cloud enhances security and efficiency, reducing risks and response times, offering significant value despite initial costs.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Reputation and data security are the two most important things to a financial institution.
We may have prevented a security breach with remediation of the findings.
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is efficient for paying users, but responses can vary in speed and effectiveness for others.
Sentiment score
6.7
Fortinet FortiWeb support is generally well-rated, though some users experience delays and suggest improvements in language support.
Sentiment score
7.1
Prisma Cloud support is praised for responsiveness, though some report slow responses and varying support quality across regions.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
The key factor is the language in which the support is offered, which, in this case, is in Thai.
The expertise of engineers varies across different time zones, affecting the effectiveness of the support provided, especially during our daytime.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
When you begin to deal with production workloads, issues need to be resolved faster.
You do not even get a valid or contextual answer.
 

Scalability Issues

Sentiment score
8.1
Cloudflare is praised for seamless scalability, managing enterprise-level traffic efficiently and earning high customer satisfaction during peak events.
Sentiment score
7.2
Fortinet FortiWeb provides scalable options, with virtual and cloud models offering flexibility, though initial sizing is crucial.
Sentiment score
7.8
Prisma Cloud scales well across environments, integrates seamlessly, and automates operations, though costs rise with increased licenses.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
It's very scalable and very easy to use.
It's scalable.
The scalability is also a 10 out of 10.
 

Stability Issues

Sentiment score
7.6
Cloudflare is widely regarded as stable and reliable, with improvements noted in uptime and performance on higher plans.
Sentiment score
7.8
Fortinet FortiWeb is stable and reliable, with efficient support despite occasional memory, firmware, and setup issues.
Sentiment score
8.0
Prisma Cloud offers reliable performance and stability, effectively handling environments with rare interruptions and quickly resolved issues.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
We have not faced any significant issues during deployments.
I would rate it a ten out of ten for stability.
There were some instances when it was not as stable, particularly the Defender setup, where it did not work for three days, so my team had to escalate, and then it suddenly worked.
Prisma Cloud is a stable platform.
 

Room For Improvement

Cloudflare requires improvements in analytics, CDN speed, API, technical support, DNS management, documentation, pricing clarity, and international and reseller support.
Fortinet FortiWeb users desire improved patching, integration, usability, detection accuracy, reporting, hardware support, training, and cloud deployment options.
Prisma Cloud needs improvements in documentation, UI, automation, integrations, pricing, and support, with challenges in compliance and cloud support.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
The timing aspect can lead to it being considered overpriced. This is a particular concern we have with Cloudflare, as they may struggle with accurately detecting the client.
The cloud-based security service of Fortinet FortiWeb could be enhanced to match the level of providers like Cloudflare.
From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial.
Prisma Cloud is an excellent tool.
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
 

Setup Cost

Cloudflare offers cost-effective, scalable plans with no setup fees, starting from free for small businesses to enterprise-level solutions.
Fortinet FortiWeb offers affordable pricing and flexible licensing options, making it a cost-effective choice against competitors like F5.
Prisma Cloud is expensive but valued for comprehensive security, flexible licensing, and potential cost savings in multi-cloud environments.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
I think they should consider reevaluating the pricing for support, as it can be quite high.
For VM machines, the price increases based on CPU configurations of 2, 4, or 8 CPUs.
Fortinet FortiWeb is cost-effective compared to solutions like F5.
The cost was not on the higher side.
That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.
The solution is very expensive.
 

Valuable Features

Cloudflare enhances security, speed, and SEO with easy-to-use features like CDN, SSL, DDoS protection, and centralized management.
Fortinet FortiWeb offers exceptional security with features like advanced threat detection, application control, and seamless integration with Fortinet products.
Prisma Cloud enhances security with dynamic identity creation, compliance management, and integration across AWS and CI/CD pipelines.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
The machine learning-based threat detection is significant, as it uses a learning method that eases the configuration burden, making it very useful.
CSPM can audit the current cloud configuration, identify misconfigurations, and assess risk.
It provides security across AWS, GCP, Azure, Oracle, and Alibaba.
Since the agent is already installed in the container, we can protect it directly from the application side.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Fortinet FortiWeb
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
96
Ranking in other categories
Web Application Firewall (WAF) (4th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
111
Ranking in other categories
Web Application Firewall (WAF) (6th), Container Security (1st), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
OcheEluma - PeerSpot reviewer
Enhanced security with comprehensive traffic inspection and some downtime automation needs
One area that needs improvement is the handling of SaaS downtime. When there is downtime at their data center, it becomes a transit point issue for us, causing downtime in our environment as well. Although measures like built-in redundancy and manual switching between data centers exist, there is room for improvement in making these transitions automatic without impacting the customer. Automating the migration without manual intervention would significantly enhance user experience during downtime. Additionally, being able to read non-flagged traffic for operational purposes could also be an area to improve.
Harsh_Vardhan - PeerSpot reviewer
Provides visibility and control that our customers need
Different modules are valuable for different customers. We are leveraging CSPM. It is one of the best solutions for comprehensive visibility into cloud resource configurations and compliance. It has a lot of out-of-the-box policies, and the visibility that we are getting is impressive. The DSPM module is valuable. This is the latest one that Palo Alto procured from Dig Security. No competitor provides this functionality in a single pane of glass. The support for Linux and container security is also very good. That is the beauty of Prisma Cloud. However, in terms of Windows security, Prisma Cloud is lacking because currently, there is no runtime protection available. The UI is very good. We get all the things within a single UI. It is easy to use. A new user can easily understand it. It is very user-friendly.
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Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.
867,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
12%
Financial Services Firm
11%
Government
7%
Comms Service Provider
7%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise30
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise20
Large Enterprise58
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about Fortinet FortiWeb?
The WAF profiles has been effective at mitigating web-based threats.
What is your experience regarding pricing and costs for Fortinet FortiWeb?
The pricing for Fortinet FortiWeb varies with different models having different prices. It depends on the requirement...
What needs improvement with Fortinet FortiWeb?
There is room for improvement in Fortinet FortiWeb. The team was only from FortiGate itself. They are making new firm...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

Cloudflare DNS
No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Lush, Barnabas Health, Options, Riverside Healthcare, Hillsbourough County Schools, Columbia Public Schools, Schiller AG
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Fortinet FortiWeb vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.