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Fortinet FortiVoice vs Mitel MiVoice 5000 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiVoice
Ranking in Unified Communications
3rd
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mitel MiVoice 5000
Ranking in Unified Communications
13th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
IP Telephony & Unified Communications (7th)
 

Mindshare comparison

As of September 2025, in the Unified Communications category, the mindshare of Fortinet FortiVoice is 8.3%, down from 10.5% compared to the previous year. The mindshare of Mitel MiVoice 5000 is 1.4%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications Market Share Distribution
ProductMarket Share (%)
Fortinet FortiVoice8.3%
Mitel MiVoice 50001.4%
Other90.3%
Unified Communications
 

Featured Reviews

IY
Has raised concerns about integration and pricing while showing potential in unified communication
The key feature of Fortinet FortiVoice is secure communication. Fortinet FortiVoice depends on secure communication as security, and simplicity. It offers a simplicity solution compared to competitors. It is very simple for deployment, configuration, operation, and troubleshooting. Additionally, you don't need a license to add IP telephony on Fortinet FortiVoice. This is a significant advantage against competitors, making the ROI comparatively better. The centralized call management feature in Fortinet FortiVoice is useful. Fortinet FortiVoice can integrate with the security fabric solution and FortiGate, which can monitor Fortinet FortiVoice. Fortinet FortiVoice has many features out of the box without an additional license. The call recording and call queuing based on agent skill are among the best features. Fortinet FortiVoice includes the call recording feature at no additional cost, unlike other competitors who charge for this feature. The multi-location conference calling feature in Fortinet FortiVoice has a cloud solution and can be used with the FortiFone soft client. With Fortinet implementing SD-WAN, it becomes very useful for Fortinet customers to implement a Fortinet FortiVoice solution.
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Top Industries

By visitors reading reviews
Non Profit
17%
Computer Software Company
13%
Government
10%
Energy/Utilities Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
AIPA SpA
Find out what your peers are saying about Cisco, 3CX, Fortinet and others in Unified Communications. Updated: August 2025.
867,676 professionals have used our research since 2012.