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Idira Endpoint Privilege Manager vs Trend Micro ScanMail [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Endpoint Privilege Ma...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Privileged Access Management (PAM) (7th), Anti-Malware Tools (10th), Application Control (5th), Ransomware Protection (5th)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sumit Chavan - PeerSpot reviewer
Lead Consultant at a tech vendor with 501-1,000 employees
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that we have the power to blacklist, whitelist, and greylist applications."
"The solution is pretty mature and can accommodate our use cases quite well."
"It offers great performance."
"Product-wise we don't face that many issues, and basic integration of users and assigning them the rules and other stuff like that is, compared to other options, very straightforward."
"All of the features are valuable."
"The feature called PTA, which stands for Privileged Threat Analytics keeps track of what admins are doing and works with Centimeters. If something fishy is going on with a user's credentials, it alerts the security team so they can act fast. Plus, it automates stuff like resetting credentials or blocking users. So, if there's a potential hack, CyberArk can change passwords and lock out users in a snap. It also gives you a heads-up if anything unusual is going on with server activities, like someone creating new users with uncontrolled credentials."
"The most valuable feature of CyberArk Endpoint Privilege Manager is its high performance, it's the best identity security platform. The security is good. It's easy to showcase the feature and capabilities and compare it with other competitors. It competes well with other solutions. Additionally, it is a complete solution."
"In terms of ROI, deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The analysis part is good."
"Trend Micro ScanMail is scalable at different levels."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Its integration with mail platforms is valuable."
"The pricing of Trend Micro ScanMail is average, which is fine."
 

Cons

"The CyberArk team is working on a feature to identify devices without the Endpoint Privilege Manager running, which is currently missing."
"CyberArk Endpoint Privilege Manager is a perfect solution, but CyberArk Endpoint Privilege Manager for Linux has many issues. Another area for improvement in CyberArk Endpoint Privilege Manager, specifically for Windows, is that there's no way for you to check credential theft from a text file, such as a notepad file."
"For an experienced system implementer it will take approximately one day. However, for somebody who is inexperienced it may take up to five days."
"Performance could be better. We have a couple of problems with CyberArk right now. One of the problems is performance in our environment. Support also takes a long time to respond. If the user already has local admin rights, then I can't collect any events in the console from this device. There are also some options in CyberArk that are not working properly, and are not helpful in this case. I can't collect any information to create a proper policy for the device. I have to investigate everything manually, or even disable the local admin from the device. I can collect the events only after this, and it's very time consuming. In my case, it's a waste of resources."
"We have had some major issues with the tool, but we have worked with the R&D teams and we have worked with support. There is room for improvement, especially on response times. But they're working on it and they're doing the best they can."
"The installation process is pretty difficult."
"The solution's pricing could be better."
"What I would really like to see improved is the AIM (Application Identity Manager). I think that it could be simpler to use, and much more straight forward."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The price could be better. But it would be better if they made it a little cheaper and more cost-effective."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"The solution's pricing is reasonable compared to other vendors' products."
"CyberArk Endpoint Privilege Manager has a very high price, so it's a one out of ten for me in terms of pricing."
"I feel that the price of the product is nominal. It must be around 10 to 15 USD per installation. I rate the product price an eight to nine out of ten, where one is high price, and ten is low price."
"The professional services for one eight-hour day would be $1,800."
"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."
"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
"The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support."
"licensing for this solution is based on the number of APV (privileged users), and the number of sessions that you want to record."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
11%
Construction Company
7%
Financial Services Firm
11%
Comms Service Provider
10%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise20
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What needs improvement with CyberArk Endpoint Privilege Manager?
While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Viewfinity
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, SentinelOne, OPSWAT and others in Anti-Malware Tools. Updated: September 2026.
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