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Fortinet FortiMail Cloud vs Pinpointe comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (8th)
Pinpointe
Ranking in Cloud Email
15th
Average Rating
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.4%, up from 3.2% compared to the previous year. The mindshare of Pinpointe is 2.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.4%
Pinpointe2.4%
Other94.2%
Cloud Email
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
it_user241752 - PeerSpot reviewer
Marketing Specialist at a computer software company with 51-200 employees
The analytics were the most valuable part, although they returned a lot of false positives
It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports. It also sent out a couple of emails between November and December twice. I don't know how you'd deal with the false positives thing, but certainly sending out emails more than once should be fixable, and a really good team of UI guys could probably make some headway with the difficulty in actually publishing reports and the like.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
"I am happy with the stability."
"Fortinet's support is really good."
"This solution is easy to install."
"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"It is a good solution and a good choice."
"It enables the quick creation of email templates, and also tracks valuable metrics."
"The analytics were the most valuable part, although they returned a lot of false positives from the remote configurations of email servers we hit."
 

Cons

"The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"Email sorting is missing from this solution."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"There are no specific new features I would suggest at this moment."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"Networking should be simplified."
"We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files."
"The drag and drop templates are great, but sometimes they cause HTML errors that require diagnosing the problem within individual lines of code."
"It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports."
 

Pricing and Cost Advice

"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"It's on a subscribed basis."
"The product's price is reasonable."
"I see how manageable and flexible the licenses are."
"When we're talking about pricing, other products have about the same price. That is normal."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The price of this solution could be more competitive."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
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Top Industries

By visitors reading reviews
Financial Services Firm
8%
Construction Company
8%
Comms Service Provider
7%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
KMI Ltd., Hunter Douglas, Aternity, First National Capital Corporation, TROY Group, Trade Show Internet, Recursion Software, SeeWhy, Nikon Metrology, Trillium Teamologies, RCM Technologies
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Pinpointe and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.