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Fortinet FortiEDR vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.8
Fortinet FortiEDR boosts ROI by reducing risk management, saving time, improving security, and increasing customer satisfaction and staffing efficiency.
Sentiment score
5.4
Symantec Endpoint Security increases financial satisfaction by reducing downtime and enhancing threat response, offering competitive pricing and automation.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
OT Technologist at a energy/utilities company with 201-500 employees
 

Customer Service

Sentiment score
7.3
Fortinet FortiEDR's customer service is mixed, with varied responsiveness; engaging local distributors and resellers can aid support experience.
Sentiment score
6.0
Symantec Endpoint Security customer service is highly rated, but post-acquisition support quality fluctuates with some language and delay issues.
The technical support from Fortinet is excellent.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
For setting up some proper solutions for issues at the customer site, it can take about one week.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I believe the support from Fortinet is very good based on my experiences asking for help.
Pre Sales/ Cybersecurity Engineer at Contacta
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
Head of Information System at EEC
There is no support in the German language, which is a problem for many public tenders.
Cyber Security Pre-Sales at SoftwareONE
 

Scalability Issues

Sentiment score
5.6
Fortinet FortiEDR is scalable and adaptable but may face integration issues and high costs for additional services.
Sentiment score
6.9
Symantec Endpoint Security is scalable, efficient for large deployments, and adaptable, with minor integration and support challenges noted.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I can give it nine points in terms of scalability.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Cyber Security Pre-Sales at SoftwareONE
The scalability of the servers is good, as it requires computational powers.
Senior Security Delivery Analyst at Accenture
 

Stability Issues

Sentiment score
8.4
Fortinet FortiEDR is reliable with some memory and integration issues; praised for seamless updates but needs ecosystem improvements.
Sentiment score
7.6
Symantec Endpoint Security is praised for stability and reliability, despite occasional crashes and compatibility issues during updates.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
For stability, I would give it a score of ten, as we are not having any issues with that currently.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
OT Technologist at a energy/utilities company with 201-500 employees
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Senior Security Delivery Analyst at Accenture
 

Room For Improvement

Fortinet FortiEDR needs improvements in cloud security, usability, integration, machine learning capabilities, and enhanced scalability to better meet user expectations.
Symantec Endpoint Security suffers from high resource usage, management complexity, outdated interface, and ineffective virus detection and support.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
Device management is not very good and I am not enabling it in my organization due to security reasons.
System Administrator at Aljazera Market co
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Head of Information System at EEC
It is cumbersome to use, particularly in handling firewall management.
OT Technologist at a energy/utilities company with 201-500 employees
 

Setup Cost

Fortinet FortiEDR's pricing is mixed, seen as competitive by some, expensive by others, offering long-term value and scalability.
Symantec Endpoint Security's pricing is diverse, being both negotiable and adaptable for different budgets and organizations' needs.
It's reasonably priced compared to other vendors' similar products.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
It seems to be half the cost or more affordable than other solutions.
OT Technologist at a energy/utilities company with 201-500 employees
The pricing is very low compared to other companies like SentinelOne and others.
System Administrator at Aljazera Market co
I rate the pricing, setup cost, and licensing around nine out of ten.
Head of Information System at EEC
 

Valuable Features

Fortinet FortiEDR excels in deployment, integration, threat response automation, and scalability, with strong security measures and user-friendly management.
Symantec Endpoint Security provides integrated, user-friendly protection for multiple platforms with advanced malware detection and comprehensive endpoint management.
The four pillars of the solution are security access via VPN, ZTNA, attack surface protection, and automatic incident response, integrating with Fortinet Security Fabric.
Pre Sales/ Cybersecurity Engineer at Contacta
This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Senior Associate at a tech vendor with 10,001+ employees
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
System Administrator at Aljazera Market co
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Head of Information System at EEC
 

Categories and Ranking

Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
40
Ranking in other categories
Endpoint Detection and Response (EDR) (11th)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (13th)
 

Mindshare comparison

Fortinet FortiEDR and Symantec Endpoint Security aren’t in the same category and serve different purposes. Fortinet FortiEDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 3.2%, down 4.1% compared to last year.
Symantec Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 3.4% mindshare, down 4.1% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiEDR3.2%
CrowdStrike Falcon9.1%
Microsoft Defender for Endpoint7.9%
Other79.8%
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.4%
Microsoft Defender for Endpoint8.2%
CrowdStrike Falcon7.0%
Other81.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anoop K Jayan - PeerSpot reviewer
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Has strengthened endpoint protection for on-premise networks and supported migration to Linux environments
What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks. I don't know how much it contributes to this SD-WAN network in the own premises cloud solution, but that is what we are doing. This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access. Their first requirement is centralized management. Additionally, they need antivirus updates and other things to be done through a centralized platform within that private cloud. That is their requirement, and currently, we temporarily allow internet access, but it is not preferred. We are moving towards a complete air gap, providing full isolation from the internet for that. We have started to work with machine learning capabilities in Fortinet FortiEDR. We are not that well-versed yet, but we have begun using machine learning for intrusion detection and other purposes. Regarding forensic analysis in Fortinet FortiEDR, it is useful in understanding attack vectors because our projects are based on the voice side, such as cloud PBX solutions and call center management. There are media activities and many attacks coming from the outside, as well as vulnerabilities from endpoints. In those cases, we need detailed analysis through an AI platform to inspect how these attacks are coming. We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Government
8%
Financial Services Firm
8%
Computer Software Company
12%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise14
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

enSilo, FortiEDR
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Detection and Response (EDR). Updated: December 2025.
879,455 professionals have used our research since 2012.