Try our new research platform with insights from 80,000+ expert users

Fortinet FortiClient vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Fortinet FortiClient boosts efficiency, offers high ROI, enhances security, and saves VPN costs despite implementation concerns.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
The VPN performance has a substantial impact on our remote workforce.
 

Customer Service

Sentiment score
6.6
Fortinet FortiClient support is praised for responsiveness but criticized for delays and inefficiencies with complex issues and basic packages.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
The technical support from Fortinet responds very effectively to questions.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient is praised for its scalability, handling numerous users efficiently with seamless expansion when managed properly.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
The scalability could use improvement as you need to ensure that routes and policies are aligned, which can be complex.
The scalability rates at nine out of ten because the features can be easily extended.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiClient is highly stable and reliable, with occasional issues often due to external factors, receiving high ratings.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
I normally get a call within 15-20 minutes after logging a complaint.
Its stability level is excellent.
The overall stability of Fortinet FortiClient rates at nine out of ten.
 

Room For Improvement

Fortinet FortiClient needs enhancements in management, interface, compatibility, security features, reports, support, and pricing for improved user experience.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
The dashboard could be refreshed, and more customization features could be added.
There are complexities with the scalability part, particularly with routing and policy alignment.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
 

Setup Cost

Fortinet FortiClient provides a free VPN version; additional features require affordable licensing, with discounts and bundling options available.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Recently, Fortinet has increased prices for its products.
Justifying the price to clients can be difficult.
 

Valuable Features

Fortinet FortiClient offers robust security features, user-friendly interface, and seamless integration, making it valuable for comprehensive endpoint management.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
The most valuable feature of FortiClient is its high security level.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
 

Categories and Ranking

Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
101
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (1st)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (11th), SSL VPN (6th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Fortinet FortiClient is 1.8%, down from 2.5% compared to the previous year. The mindshare of Norton Small Business is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Norton Small Business2.2%
Fortinet FortiClient1.8%
Other96.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Comms Service Provider
7%
Government
6%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise23
Large Enterprise24
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

FortiClient
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Norton Small Business and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.