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Active Roles by One Identity vs OpenText Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Active Roles by One Identity
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (1st)
OpenText Identity Manager
Ranking in User Provisioning Software
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Identity Management (IM) (26th), Identity Governance Administration (IGA) (9th)
 

Mindshare comparison

As of October 2026, in the User Provisioning Software category, the mindshare of Active Roles by One Identity is 4.9%, down from 6.9% compared to the previous year. The mindshare of OpenText Identity Manager is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity4.9%
OpenText Identity Manager3.3%
Other91.8%
User Provisioning Software
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
GA
IDM Consultant at GCA Consultoria de Informática Ltda
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, I was handling a 100 percent workload, but after using One Identity Active Roles, 70 percent of my load has been resolved."
"We are seeing a very good return on investment with One Identity Active Roles by reducing manual efforts, which in turn saves us time and money, and this solution provides a significant benefit, allowing us to complete tasks forty to sixty percent faster than before."
"We achieve a strong ROI with One Identity Active Roles through approximately a forty to fifty percent reduction in service desk workload, faster user provisioning from hours to minutes, fewer manual administration errors, and improved compliance and audit efficiency."
"It is an easier way for me to manage Active Directory with more advanced features."
"The provisioning and deprovisioning saves a lot of time and skips a lot of errors."
"We have definitely seen a strong return on investment after implementing One Identity Active Roles, mainly in terms of time saving, reduced workload, and improved efficiency, where user provisioning and access requests that earlier took hours are now completed in a few minutes through automation, and we observe around a 40 to 50% reduction in service desk tickets related to Active Directory tasks, which allows the team to focus on more critical activities instead of repetitive work, while delegation reduces dependency on senior administrators, indirectly saving manpower effort, and overall, the reduction in errors, faster onboarding, and improved compliance also contribute to cost savings and operational efficiency, making it a valuable investment for the organization."
"Overall, beyond just making tasks easier, it adds a strong layer of control, security, and visibility of AD operations."
"One Identity Active Roles provides strong automation capabilities that significantly reduce manual administrative work, with one especially helpful example being automated employee onboarding, where user accounts, group membership, permissions, and mailbox access are assigned automatically based on the employee's department or role."
"The product is easy to use."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The stability of the NetIQ Identity Manager is good."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"NetIQ does not have a limit on the number of users."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
 

Cons

"I did not rate One Identity Active Roles at the highest level because areas such as user interface modernization, workflow complexity, troubleshooting experience, reporting capabilities, and cloud integration still have room for improvement."
"Most of the time it just works."
"One Identity Active Roles could be improved with better cloud-native management and SaaS options, simpler reporting, and easier customization."
"I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget."
"One area for improvement would be the initial setup, which feels a little bit complex and could be simplified."
"There are areas for improvement in One Identity Active Roles that include updating the web interface, creating an API accessible from the web, and improving overall performance, as it can be slow at times."
"One area for improvement in Active Roles by One Identity would be enhanced support for administrators, especially when dealing with complex policies, delegated rules, and users."
"One Identity Active Roles could be improved with a more modern and intuitive user interface, faster performance during large-scale directory operations, and simpler initial deployment and configuration."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"Technical support is very good, but in my country the ecosystem of consultants is scarce."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"User Application UI Product Licensing"
"NetIQ Identity Manager can improve the bulk account uploads, it's very slow. We work in the education sector, and every year we have approximately 20,000 accounts to create in a very short period, the NetIQ Identity Manager has a problem with this, we need to use a batch job."
 

Pricing and Cost Advice

"It's fairly priced."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The pricing is on the higher end."
"The licensing model is a simple user-based model, not that much complicated."
"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"It's expensive."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
"The solution is quite affordable."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
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Top Industries

By visitors reading reviews
Outsourcing Company
27%
Healthcare Company
10%
Financial Services Firm
9%
Computer Software Company
6%
Outsourcing Company
17%
Financial Services Firm
10%
Manufacturing Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business100
Midsize Enterprise17
Large Enterprise46
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What needs improvement with One Identity Active Roles?
To improve Active Roles by One Identity, I would like to see more automation around role assignment and access reviews, along with better reporting and an easier-to-use dashboard. While the integra...
What is your primary use case for One Identity Active Roles?
My main use case for Active Roles by One Identity involves managing user access and roles across different applications while ensuring users have the right permissions based on their responsibiliti...
Ask a question
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Also Known As

Quest Active Roles
Novell Identity Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Sheetz
Find out what your peers are saying about Active Roles by One Identity vs. OpenText Identity Manager and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.