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FortiMonitor vs SolarWinds Incident Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in IT Alerting and Incident Management
17th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (37th), IT Infrastructure Monitoring (40th), Digital Experience Monitoring (DEM) (11th)
SolarWinds Incident Response
Ranking in IT Alerting and Incident Management
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the IT Alerting and Incident Management category, the mindshare of FortiMonitor is 2.1%, up from 1.0% compared to the previous year. The mindshare of SolarWinds Incident Response is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Incident Response1.1%
FortiMonitor2.1%
Other96.8%
IT Alerting and Incident Management
 

Featured Reviews

reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.
HemantKumar7 - PeerSpot reviewer
Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees
Proactive alert routing has improved uptime and now reduces incident impact across teams
Squadcast requires improvement in that whenever team members upload notes, there is a restriction preventing them from manually resolving alerts. Alerts can only be resolved via proper signals from Alertmanager. Users should not be able to resolve incidents without manual intervention. This is a major requirement because team members sometimes resolve alerts manually, risking the resolution of critical alerts. Additionally, with multiple production environments and services, we receive multiple alerts for issues such as the same disk alert several times. To reduce this noise, we utilize suppression and need deduplication rules. Having a feature to set deduplication rules in one service applicable to other services would be a great help. Other improvements needed for Squadcast include observations I have made over the last four years, and I will convey any updates regarding improvements in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"FortiMonitor's dashboard is very informative and user-friendly."
"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"Fortinet's customer support is very good."
"It provides the best firewall features."
"Squadcast has positively impacted the organization with its notification feature that allows receiving a call in case an alert is missed from the UI, enabling timely action, which helps in resolving issues within the minimum time frame and prevents more production issues."
"Squadcast has positively impacted our organization because we are confident that we will not miss any alert or system outage, as Squadcast ensures the alert reaches the person even if the SRE person is not available."
"Squadcast has positively impacted my organization by significantly limiting production incidents compared to before; after using Squadcast, we are much more aware of particular incidents happening with the production server."
"Squadcast has positively impacted my organization by helping with incident management and enabling alerts to be responded to more quickly."
"Squadcast has positively impacted our organization because we are timely getting alerts, and based on those alerts, we can take the required actions, so if there is any burning security alert, we can timely act to avoid production downtime, which results in a return on investment, and there are many transactional costs involved in it, so by reducing the downtime of the system, we are able to save revenue loss from the client side."
"Squadcast has positively impacted our organization by providing timely acknowledgment of alerts, which improves our handling of production issues."
"Squadcast helped us build a better product by improving both response time and reliability."
"A significant return on investment has been seen because incidents can be tracked timely and actions can be taken that minimize downtime."
 

Cons

"The solution's initial setup process is time-consuming."
"For our type of country, it is always expensive, but it has competitive pricing."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"I remember when we were working on the integration, the documentation was not great, and we found it difficult to understand what the document was saying in some parts."
"Squadcast could be improved if the pricing could be reduced per user."
"Squadcast user interface is poor, especially when you are on a smaller screen, as it makes the navigation experience very bad."
"A few areas need improvement. For example, AI-generated incident summaries take a lot of time to be completed."
"One feature I think Squadcast must improve is the message quality and call quality we get; currently, the proper message is not being clearly heard on the calls we receive."
"Squadcast could be improved because when multiple alerts trigger, the team currently performs manual resolution of those alerts."
"In terms of improvements for Squadcast, there are opportunities, such as having only two workflows for tagging alerts based on priority P1, P2, with our current premium plan."
"Squadcast can be improved if we restrict the manual resolution of alerts, as currently this feature is lacking inside Squadcast."
 

Pricing and Cost Advice

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"There are additional costs needed for certain functionality, such as scalability."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"FortiMonitor's price is very high."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Construction Company
8%
Healthcare Company
8%
Financial Services Firm
8%
Computer Software Company
25%
Construction Company
20%
Manufacturing Company
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
What is your experience regarding pricing and costs for Squadcast?
My experience with pricing, setup cost, and licensing was very awesome because pricing is affordable. They charge a very affordable pricing compared to features. The setup cost was more attractive.
What needs improvement with Squadcast?
A few areas need improvement. For example, AI-generated incident summaries take a lot of time to be completed.
What is your primary use case for Squadcast?
My main use case for Squadcast is in two different ways. I use it for on-call management, whereby I'm able to schedule calls and do the escalations, as well as live call routing to agents. That is ...
 

Also Known As

Panopta
No data available
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
Information Not Available
Find out what your peers are saying about FortiMonitor vs. SolarWinds Incident Response and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.