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Flexera One vs ManageEngine IT Asset Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Flexera One
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
IT Asset Management (4th), SaaS Management Platforms (1st), AI Legal & Compliance (83rd)
ManageEngine IT Asset Manag...
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
IT Asset Management (7th), License Management (1st)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2814465 - PeerSpot reviewer
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
Clear license visibility has reduced waste and guides current software spending decisions
We often communicate with the technical support of Flexera One, and they are providing a good service to us. We are raising cases for the SKU-based library of Flexera One. Suppose there are SKUs which are not recognized. We raise a case with them asking if they could please recognize this SKU or add this SKU to the SKU library. We are in touch with them. Suppose we are not understanding any feature of Flexera One, then we are asking them for a one-to-one call. They interact with us and easily tell us things which we can understand. I will give it a 10 for the technical support of Flexera One on a scale from one to ten.
SK
IT infra Admin at synu
User-friendly modules impress with customization options while IT knowledge base updates remain incomplete
It's a vast product, and we use ManageEngine IT Asset Management because it has an Ops Manager, Event Viewer, Site 24/7, PAM360, and AD Manager among many options that we plan to explore in the future environment. ManageEngine IT Asset Management explores detailed aspects such as RAM frequency, RAM brand, product, expiry date, users, roles, technicians, groups, support groups, Active Directory, SAML, single sign-on, LDAP, Microsoft Entra ID, proxy settings, and template forms. We are satisfied with the product because each module is user-friendly, and we can customize it based on our organization's requirements. We are looking into the automated IT asset discovery feature. We have configured the incoming and outgoing mail server so that when users send an email to our standardized mail ID, it automatically creates a ticket. In the future, we will explore automation features such as SLA, KPI, and KRA to align targets, manage resources, assess project utilization, and assign tickets based on priority levels.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A good example is a process that we automated where, on that specific process, the return on investment is above 30,000 percent."
"Automation Anywhere has transformed the financial, healthcare, and automobile sectors to a great extent by automating backend office work."
"Document Automation is something we are using and have used in the past; it is excellent."
"By automating processes we give back valuable hours to business stakeholders, which can be spent on value-adding activities instead of repetitive tasks."
"It helped agents process tickets with minimal errors and improved average handling time as they are able to close the tickets faster."
"The features of Automation Anywhere are quite impressive; one aspect I particularly appreciate is the integration of AI, which has reached a mature level in its capability for agentic processes, greatly enhancing product usability and enabling adaptation to complex use cases."
"We get a significant ROI even though the licensing cost is higher than average. The gains we realize from the initial development make up for it. In the last three years, I estimate we have saved around 2,200 hours of labor. To date, we've saved almost $6 million."
"It is very user-friendly. Nobody has to sit down and work on coding. We have a drag and drop option where anybody can understand it."
"Flexera One helps us maintain a clear picture of our finances, showing what software we have purchased this year and what we should purchase next year."
"In my opinion, the best features of the product are that it is precise, the SKU library contains all the products and it rightly associates all the use rights and the licensing that is required, and the analytics feature is helpful in strategic decision-making because it adequately and appropriately gives you the reports."
"Flexera One helps us gain more customers because we are able to look after customer assets, which is really good."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"Audit readiness and 100% users and usage calculation helped the organization to save money."
"So the solution has a really great licensing module, and they're constantly keeping up with the newest trends."
"It is a stable solution."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"It's very smart. I use it with minimal adjustments needed."
"This is a very stable solution."
"We are satisfied with the product because each module is user-friendly, and we can customize it based on our organization's requirements."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"The auto-discovery feature has helped us a lot."
"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."
"It is a great product, and we are very satisfied with the features."
 

Cons

"It is good for standard procedures with an SOP. For those, it works well. But there are processes that are tricky and need human intervention and intelligence. In those cases, the process gets stuck."
"For assisted automation, the AA bot needs the facility to be triggered through an application interface after collecting input from the user."
"Automation Anywhere could benefit from more in-person support, as they currently maintain only a virtual presence."
"Sometimes, the files are getting corrupted and this causes us a lot of trouble."
"Object cloning is a component of the solution that seems to be unstable, as it apparently stops working for no reason."
"There should be a meeting between the Automation Anywhere team and the end-users to understand whether the process can be made to work on the first attempt."
"I would like centralized orchestration and better exception handling in the next release."
"The interface is not intuitive for business users who are used to seeing the process on a flow chart, like a Visio workflow diagram. This may be because of the nature of the way the interface is structured and the way the functions are built in list type of format."
"One area that could use improvement is the deployment of Flexera agents."
"Regarding the price, I feel the price is a bit high."
"The mainframe need improvement."
"The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not easily customizable, and if Flexera One does not have an integration available for different tools and publishers, then creating a custom integration or custom compliance for that particular publisher becomes very difficult."
"The customer support is fairly decent; it could be better in terms of the quality of answers provided."
"Sun Solaris server discovery needs to be improved. Apple Mac OS was not supported fully."
"While it shows various configurations regarding where my server and VM are placed, it does not indicate how many licenses are needed or how the calculations are performed."
"Flexera One is an amazing tool, but I feel the UI could have some more upgrades and look a bit more modern with all these applications coming up."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"The asset management tool is costly compared to other tools in the market."
"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."
"I hope it includes barcode features, as barcode scanning and MacAdes cannot currently be mapped with this field."
"Currently, we are having some challenges in managing assets. We are still managing them in Excel sheets and keeping a track of them outside the system."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"The engineering area needs improvement."
"However, the issue is that the knowledge base often shows information for older versions such as versions 12, 13, or 11, while we are working with ManageEngine IT Asset Management 15.1."
 

Pricing and Cost Advice

"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."
"Automation Anywhere is expensive, making it more suitable for enterprise organizations."
"The current pricing for Automation Anywhere seems a little higher compared to competitors Power Automate or UiPath. Automation Anywhere is perceived as pricey due to the support model charges ranging from 20% to 30% based on the plans."
"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."
"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."
"Annual licensing costs would be about $100,000."
"We save approximately 10,000 hours per year."
"There may be room for the product to be more competitively priced to excel in the market."
"I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
"It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."
"Its price is reasonable, but I wish it was lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Financial Services Firm
15%
Manufacturing Company
13%
Retailer
8%
Computer Software Company
7%
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for FlexNet Manager?
Regarding the price, I feel the price is a bit high. If you compare it to another competitor that is there in the mar...
What needs improvement with FlexNet Manager?
The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not...
What is your primary use case for FlexNet Manager?
I would rate the compliance tracking of Flexera One and any tool-based compliance six out of ten because compliance i...
What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some com...
What needs improvement with ManageEngine IT Asset Management?
When we encounter issues with ManageEngine IT Asset Management, we check the online portal or ChatGPT, and they provi...
What advice do you have for others considering ManageEngine IT Asset Management?
The pricing of ManageEngine IT Asset Management is handled by the management team, so I am not involved with that asp...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
FlexNet Manager Suite, FlexNet Manager Suite for Enterprises, Flexera SaaS Manager
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Foray Technologies, BMC
TRA
Find out what your peers are saying about Flexera One vs. ManageEngine IT Asset Management and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.