"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"The auto-remediation feature is valuable."
"FireEye is good for malware depicting and security."
"We can control this solution from the cloud and are able to access it from wherever we are."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"There are no wasted extras and the interface is really simple."
"The most valuable feature is that it protects from spam."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The reporting functionality needs to be improved."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The solution needs better support."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The custom tailoring is limited."
"If they want to be the primary or best solution, they need to have better email management features."
"The spam detection feature could be better."
"The reporting needs improvement."
"Updates could be released more frequently."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
FireEye Email Security delivers dynamic defense to detect attacks from the very first time they're seen and blocks the most dangerous cyber threats including malware-laden attachments and URLs, credential phishing sites and business email compromise attacks. Email-borne cyber attacks are targeted, automated and hidden amongst millions of messages, easily morphing before signatures can be created.
FireEye Email Security is ranked 9th in Email Security with 5 reviews while SonicWall Email Security is ranked 21st in Email Security with 3 reviews. FireEye Email Security is rated 8.0, while SonicWall Email Security is rated 7.6. The top reviewer of FireEye Email Security writes "Easy to set up with good stability and great anti-spam features". On the other hand, the top reviewer of SonicWall Email Security writes "Many valuable features with user friendly interface; updates should be released more frequently". FireEye Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection, Fortinet FortiMail, Forcepoint Email Security and DMARC Compass, whereas SonicWall Email Security is most compared with Barracuda Email Security Gateway, Fortinet FortiMail, Proofpoint Email Protection, Microsoft Defender for Office 365 and Avanan. See our FireEye Email Security vs. SonicWall Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.