Try our new research platform with insights from 80,000+ expert users

Files.com vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
Files.com enhances efficiency and reduces costs, though quantifying savings remains challenging without precise data tracking.
Sentiment score
6.7
webMethods.io delivers positive ROI by reducing manual work, enhancing efficiency, and justifying costs despite high initial pricing.
I have seen a return on investment using Files.com over other methods, saving money and time.
Chief Executive Officer at Verified Backups
However, I know it's definitely saved time, and everybody's happy with it, as it serves as a one-stop solution for most things that we need to do.
IT Manager at a non-profit with 51-200 employees
I have seen a return on investment as it has helped us streamline what we do; there's obviously some cost-cutting that takes place because of the time we save.
Director at Kitten D'Amour
 

Customer Service

Sentiment score
7.8
Files.com excels in customer support with prompt, expert service, especially in technical areas like API integration and cloud storage.
Sentiment score
6.6
webMethods.io customer service is generally favorable but needs faster response and improved technical knowledge for complex issues.
The customer service rating is a ten out of ten, as they are pretty quick and accurate in supporting technical issues.
Lead Consultant at Infosys
Files.com's customer support is excellent, second to none.
IT Manager at a non-profit with 51-200 employees
The tech support team is willing to work directly with clients to connect APIs.
EVP at a financial services firm with 11-50 employees
An incident portal is available where we can raise tickets and based on priority, they reply.
Developer at a hospitality company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.8
Files.com is scalable, user-friendly, enables easy integration, and meets organizational needs, despite occasional large-scale upload challenges.
Sentiment score
7.2
webMethods.io scalability varies, effective with cloud and vertical scaling, but may require careful planning for high transaction volumes.
From one to ten, the scalability rating is a ten.
Lead Consultant at Infosys
Files.com's scalability is very easy to manage, as they have child domains or child sites within the main site that I can expand on the fly without needing any technical support.
IT Manager at a non-profit with 51-200 employees
It is easy to scale in a few ways, such as simply onboarding new customers quickly
Chief Executive Officer at Verified Backups
Whenever more resources are needed, they become available automatically without any human interference.
Sales Director at Proven Consult
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Developer at a hospitality company with 1,001-5,000 employees
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
Information Technology Specialist at PACI
 

Stability Issues

Sentiment score
8.2
Files.com is praised for its perfect stability, with zero downtime, no bugs, and 100% uptime reliability.
Sentiment score
7.6
webMethods.io is stable with high user ratings, though stability varies by setup; cloud versions may need improvement.
Files.com is pretty reliable, and we have not faced any downtime or any bug.
Lead Consultant at Infosys
I haven't seen any lagging, crashing, downtime, or any sort of instability with Files.com.
Founder and CEO at DMajor Productions Ltd
There are some issues like the tool hanging or the need for additional jars when exposing web services.
Information Technology Specialist at PACI
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
Sales Director at Proven Consult
 

Room For Improvement

Users seek simplified data access, clearer user management, easier share links, and more flexible pricing on Files.com.
webMethods.io struggles with legacy models, integration issues, and cost, prompting user requests for UI, analytics, and AI enhancements.
My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform.
Founder and CEO at DMajor Productions Ltd
The features you want to have, such as 24/7 premium technical support or data security standards, are included in their costly packages that need to be subscribed to.
Lead Consultant at Infosys
One area where Files.com can be improved is that it has a very expensive cost model.
Sales and Business Development at The Dot
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
Sales Director at Proven Consult
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
Developer at a hospitality company with 1,001-5,000 employees
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Information Technology Specialist at PACI
 

Setup Cost

Enterprise buyers find Files.com pricing fair, appreciating flexible licensing and discounts despite some noting higher costs over time.
webMethods.io provides flexible enterprise-focused pricing, notable for high capability yet potentially high costs, with scalable and negotiable options.
I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user accounts to receive a discount.
Chief Executive Officer at Verified Backups
I thought it was a very fair price, and we've been there three years, ready, eager, and excited to sign up for another three years with an increased license count, which I think is going to increase by 200.
IT Manager at a non-profit with 51-200 employees
A couple of years into use, the price did go up more than anticipated, but not more than the value of the platform was seen to be worth.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
Sales Director at Proven Consult
 

Valuable Features

Files.com provides secure, efficient file sharing with intuitive interface, strong integrations, robust permissions, and reliable technical support.
webMethods.io offers scalable integration, real-time connectivity, and secure, user-friendly API management for efficient enterprise workflow and system connectivity.
The encryption, decryption on the fly, live links and inboxes stand out as great features.
IT Manager at a non-profit with 51-200 employees
When I say technical support is phenomenal, I recall when I was first evaluating Files.com and was not yet a paying customer; I had a couple of really good thirty-minute tech support phone calls or Zooms from some of the different tech people at Files.com while setting it up on my AWS server to receive files from my clients.
Chief Executive Officer at Verified Backups
The biggest use case is integrating with S3 as either a mount point or a sync point so that file gateways can present those files to systems that use SMB/CIFS shares on a Windows environment.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
Information Technology Specialist at PACI
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
Developer at a hospitality company with 1,001-5,000 employees
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
Sales Director at Proven Consult
 

Categories and Ranking

Files.com
Ranking in Managed File Transfer (MFT)
8th
Average Rating
9.2
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
No ranking in other categories
webMethods.io
Ranking in Managed File Transfer (MFT)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
94
Ranking in other categories
Business-to-Business Middleware (2nd), Enterprise Service Bus (ESB) (3rd), API Management (10th), Cloud Data Integration (8th), Integration Platform as a Service (iPaaS) (7th)
 

Mindshare comparison

As of January 2026, in the Managed File Transfer (MFT) category, the mindshare of Files.com is 0.7%, up from 0.1% compared to the previous year. The mindshare of webMethods.io is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Files.com0.7%
webMethods.io2.1%
Other97.2%
Managed File Transfer (MFT)
 

Featured Reviews

Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.
YM
Developer at a hospitality company with 1,001-5,000 employees
Offers strong integration capabilities and reliable features but needs pricing and scaling improvements
Many things are evolving with the AI buzz in the market. What I would like to see improved or enhanced in webMethods.io in the future is that since webMethods.io is already under IBM, I think IBM will introduce and integrate AI into it. Additionally, regarding what webMethods.io can improve is the license cost. Other cloud players are also providing the same kind of functionality, such as AWS and Azure. webMethods.io is being installed on-premises, but AWS is providing it directly in the cloud. When comparing the license cost and request per minute cost, webMethods.io needs to address that. There are many competitors in the market for this.
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Real Estate/Law Firm
18%
Wholesaler/Distributor
16%
Outsourcing Company
7%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
11%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise64
 

Questions from the Community

What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing has been positive; I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user account...
What needs improvement with Files.com?
Most of the content is pretty well listed on their portal. The only thing is that their pricing may be somewhat not suitable for many customers. I find it a little costly. For a small organization,...
What is your primary use case for Files.com?
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure...
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

No data available
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

Information Not Available
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about Files.com vs. webMethods.io and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.