FileCloud vs OpenText Documentum comparison

The compared FileCloud and OpenText solutions aren't in the same category. FileCloud is ranked #13 in CCP , with an average rating of 9.0, and holds a 1.7% mindshare in the category. OpenText is ranked #2 in ECM , with an average rating of 7.6, and holds a 12.4% mindshare. Additionally, 100% of FileCloud users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

FileCloud

Read 1 FileCloud review

263 Views
72 Comparison Views

100% willing to recommend

OpenText Documentum

Read 32 OpenText Documentum reviews

3,256 Views
2,162 Comparison Views

83% willing to recommend

FileCloud

OpenText Documentum

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Executive Summary

We performed a comparison between FileCloud and OpenText Documentum based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FileCloud

Average Rating

9.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

GRC (16th), Content Collaboration Platforms (13th)

OpenText Documentum

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Enterprise Content Management (2nd)

Mindshare comparison

FileCloud and OpenText Documentum aren’t in the same category and serve different purposes. FileCloud is designed for Content Collaboration Platforms and holds a mindshare of 1.7%, up 0.9% compared to last year.
OpenText Documentum, on the other hand, focuses on Enterprise Content Management, holds 12.4% mindshare, up 10.6% since last year.

Content Collaboration Platforms

Enterprise Content Management

Featured Reviews

reviewer2587170

IT Engineer at a tech services company with 51-200 employees

Efficient remote file access with robust security features and excellent support

I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security. Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.

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Ashish Shelar

Technical Manager at Thames Water

Offers version control capabilities, easy to set up but highly-priced

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The granularity for the audit log in FileCloud is extremely valuable."

"It has reduced the amount of paper documents; reducing time and errors in the process."

"It has the ability to categorize and search."

"OpenText Documentum's composition is good. It is convenient and straight out of the box."

"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

"The product is user-friendly."

"The most impactful thing is the size, which is almost 25 TB."

"It provides possibilities for us to save documents and supporting the business process while doing so."

Cons

"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."

"An area that needs to improve is how to reduce storage space on the AWS site."

"It's difficult to manage and customize Documentum."

"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."

"The BPM side should be improved."

Pricing and Cost Advice

Information not available

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

"It is quite an expensive product."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The price is considered affordable now."

"OpenText Documentum's pricing is good."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

20%

Government

13%

Computer Software Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?

In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.

See all answers

What needs improvement with FileCloud?

See all answers

What is your primary use case for FileCloud?

The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the s...

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

Comparisons

Kiteworks vs FileCloud

Compared 100% of the time

More FileCloud Competitors

SharePoint vs OpenText Documentum

Compared 22% of the time

OpenText Extended ECM vs OpenText Documentum

Compared 17% of the time

Alfresco vs OpenText Documentum

Compared 13% of the time

IBM FileNet vs OpenText Documentum

Compared 12% of the time

Hyland OnBase vs OpenText Documentum

Compared 9% of the time

Product Reports

Buyer's Guide

Content Collaboration Platforms

May 2025

Download FileCloud product report

Buyer's Guide

OpenText Documentum

May 2025

Download OpenText Documentum product report

Also Known As

FileCloud Server

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

FileCloud is the fastest growing enterprise file sharing, sync, backup & remote access solution. Enterprises can get complete data ownership, secure file sharing, granular controls and data governance. FileCloud can be self hosted on-premises or on the cloud.

FileCloud

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Content Collaboration Platforms

May 2025

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