

Fidelis Elevate and SentinelOne Singularity Complete are two competing cybersecurity solutions. Users generally prefer the feature set of SentinelOne Singularity Complete, although Fidelis Elevate is praised for its customer support.
Features: Fidelis Elevate is valued for its integration capabilities, threat detection efficiency, and smooth deployment process. SentinelOne Singularity Complete is favored due to its ease of use, comprehensive threat mitigation, and extensive features that users find beneficial.
Room for Improvement: Users suggest Fidelis Elevate could improve response time, add more automation capabilities, and reduce its learning curve. SentinelOne Singularity Complete users call for more detailed reporting, better integration with third-party tools, and additional customizability options.
Ease of Deployment and Customer Service: Fidelis Elevate is commended for a relatively smooth deployment process but has some issues with learning curve. Its customer service is highly praised. SentinelOne Singularity Complete is noted for quick implementation and intuitive setup with efficient but less personalized support.
Pricing and ROI: Fidelis Elevate has a reasonable setup cost, but users have mixed feelings about ROI. SentinelOne Singularity Complete, despite a higher initial cost, is reported to provide better ROI over time. Users find more value in the investment with SentinelOne Singularity Complete.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base available online.
It's all auto-scale and auto-categorized, configuring automatically.
SentinelOne Singularity Complete is very scalable.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Everything is managed automatically, so there is no user interference needed for upgrades.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Complete | 5.1% |
| Fidelis Elevate | 0.7% |
| Other | 94.2% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 87 |
| Midsize Enterprise | 44 |
| Large Enterprise | 76 |
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
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