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ESET PROTECT Enterprise vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ESET PROTECT Enterprise offers strong returns with effective security, easy installation, and up to 30% cost savings over CrowdStrike.
Sentiment score
6.6
Trend Vision One offers positive ROI by reducing costs, enhancing efficiency, improving security, and increasing operational effectiveness.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
Trend Vision One has improved our ROI by 30 percent.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
 

Customer Service

Sentiment score
7.9
Customers praise ESET PROTECT Enterprise's support team for being knowledgeable, responsive, and helpful, often rating them 9 or 10.
Sentiment score
6.8
Trend Vision One's customer service is praised for quick responses, technical expertise, personalized assistance, and proactive user feedback integration.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
Support responds quickly, and together we’ve been able to solve all challenges in our day-to-day operations.
 

Scalability Issues

Sentiment score
7.5
ESET PROTECT Enterprise is highly scalable, efficiently expanding to thousands of devices, with performance varying across workstations and servers.
Sentiment score
7.9
Trend Vision One efficiently scales across user sizes and locations, praised for seamless deployment, integration, and adaptable performance.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
I’d give scalability a 10 because nearly everything is integrated.
Our growth over the past three years has never caused performance or expansion issues.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
 

Stability Issues

Sentiment score
7.4
ESET PROTECT Enterprise operates reliably with minimal maintenance, despite occasional update interruptions and manageable false positives.
Sentiment score
8.1
Trend Vision One is highly stable and reliable, with minimal issues, excellent support, and seamless system integration.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
The stability is very high.
Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support.
 

Room For Improvement

ESET PROTECT Enterprise needs better deployment, performance, automation, UI clarity, and efficient management, especially for mobile and Mac.
Trend Vision One needs better integration, reporting, intuitiveness, compatibility, automation, support, incident detection, AI, documentation, and access processes.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
Trend Vision One does not initially disclose to customers that they need to purchase additional licenses and pay more for integrations.
Consolidating case details into a single, more intuitive view would streamline investigations and save time.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
 

Setup Cost

ESET PROTECT Enterprise's pricing is seen as cost-effective, offering good value despite being higher than some competitors.
Trend Vision One offers competitive pricing and flexible subscription options, with licensing complexity due to modular features.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
I have seen others that are double or triple the price.
Customers who cannot afford CrowdStrike's pricing can easily opt for Trend Vision One.
 

Valuable Features

ESET PROTECT Enterprise offers robust security with efficient management, minimal resources, and strong threat detection for online transactions.
Trend Vision One enhances cybersecurity with advanced detection, centralized management, AI threat intelligence, and swift, user-friendly response solutions.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (11th)
Trend Vision One
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Endpoint Detection and Response (EDR) (4th), Network Detection and Response (NDR) (3rd), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. The mindshare of Trend Vision One is 3.8%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Vision One3.8%
ESET PROTECT Enterprise0.9%
Other95.3%
Extended Detection and Response (XDR)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
Dennis Niedling - PeerSpot reviewer
The CREM feature is an absolutely essential feature that helps us meet security requirements
Since we started using Trend Vision One, we've been able to enhance our security posture significantly. Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy. Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago. The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements. It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention. Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security. Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually. Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement. When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful. It took about half a year to realize the benefits of Trend Vision One after implementation.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
14%
Government
10%
Financial Services Firm
10%
Computer Software Company
22%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise34
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Regarding pricing, Trend Vision One offers very competitive rates compared to CrowdStrike and Cylance. Customers who cannot afford CrowdStrike's pricing can easily opt for Trend Vision One.
What needs improvement with Trend Micro XDR?
Areas that need improvement in Trend Vision One include the AI-based mechanism, AI-based detections, and AI-based autonomous detections, which are currently lacking. Additionally, they need to add ...
 

Also Known As

ESET Protect, ESET File Security
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about ESET PROTECT Enterprise vs. Trend Vision One and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.