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ESET PROTECT Enterprise vs Secureworks Taegis XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (8th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
35th
Average Rating
6.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
Network Detection and Response (NDR) (22nd)
 

Mindshare comparison

As of August 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Daniel Cordero - PeerSpot reviewer
Comprehensive solution manages diverse security policies and enhances organizational network protection
The best features of ESET PROTECT Enterprise include its unique platform that allows me to manage firewall policies based on license type. Depending on the license, I can apply different policies across a range of IPs to ensure network safety. Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent. I can configure rules and receive email notifications about vulnerabilities. For instance, ESET LiveGuard checks all devices, identifying issues when vulnerabilities are found and alerting me promptly. ESET PROTECT Enterprise reporting and auditing features help my customers meet compliance requirements by allowing me to apply various security policies across their companies, ensuring their devices remain secure. ESET PROTECT Enterprise has EDR endpoint detection and response capabilities that have helped reduce security incidents for my customers. Although it's not the best EDR, ESET LiveGuard constantly monitors devices, effectively identifying and stopping threats such as ransomware. The product is an antivirus, specifically ESET PROTECT Enterprise, which provides solid protection.
BM
It's a complete solution package
When I go into the portal, I can see how many endpoints are enrolled or how many of them are active in place. I can see the current number of threats that are there in the organization. How many threats have been identified, etc. I can see which endpoint the critical events are coming in from a security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution doesn't have high memory usage."
"The solution offers a lot of configuration capabilities."
"It is easy to patch, update, and set up scheduled scans."
"We can easily manage resources, disable or enable clients and update them."
"The solution is easy to use and install, with good pricing."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"From my personal perspective, it is easy to see on the console what's happening with each system."
"It's a complete solution package."
"The initial setup was straightforward."
 

Cons

"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"Its automation can be improved."
"I would like to see more features on the reporting side of things."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"They need to reduce the number of notifications on the endpoints."
"The solution can be quite technical and therefore is challenging for new users."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"The pricing could be improved."
 

Pricing and Cost Advice

"The product is cost-effective compared to one of its competitors."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"ESET PROTECT Enterprise is affordable."
"The pricing is six out of ten."
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
15%
Government
10%
Financial Services Firm
9%
Computer Software Company
23%
Manufacturing Company
12%
Financial Services Firm
8%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What needs improvement with Secureworks Taegis XDR?
Initially, we found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules. This functionality, available in the Cortex XDR platform, wasn't p...
What is your primary use case for Secureworks Taegis XDR?
More from the perspective of SOC to ensure that every endpoint is taken care of from a cybersecurity perspective. It's a complete solution package.
 

Also Known As

ESET Protect, ESET File Security
Secureworks Taegis NDR
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Secureworks Taegis XDR and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.