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ESET PROTECT Enterprise vs Secureworks Taegis XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
35th
Average Rating
6.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
Network Detection and Response (NDR) (22nd)
 

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
BM
It's a complete solution package
When I go into the portal, I can see how many endpoints are enrolled or how many of them are active in place. I can see the current number of threats that are there in the organization. How many threats have been identified, etc. I can see which endpoint the critical events are coming in from a security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"The technical support of ESET is very good."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"We can easily manage resources, disable or enable clients and update them."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution doesn't have high memory usage."
"The initial setup was straightforward."
"It's a complete solution package."
 

Cons

"The availability and sustainability could also be improved."
"They need to reduce the number of notifications on the endpoints."
"The tool is complex and expensive."
"Its automation can be improved."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"They need to reduce the number of notifications on the endpoints."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The pricing could be improved."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
 

Pricing and Cost Advice

"The product is cost-effective compared to one of its competitors."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"ESET PROTECT Enterprise is affordable."
"The pricing is six out of ten."
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
12%
Government
11%
Financial Services Firm
10%
Computer Software Company
26%
Manufacturing Company
10%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
What needs improvement with Secureworks Taegis XDR?
Initially, we found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules. This functionality, available in the Cortex XDR platform, wasn't p...
What is your primary use case for Secureworks Taegis XDR?
More from the perspective of SOC to ensure that every endpoint is taken care of from a cybersecurity perspective. It's a complete solution package.
 

Also Known As

ESET Protect, ESET File Security
Secureworks Taegis NDR
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Secureworks Taegis XDR and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.