We performed a comparison between ESET PROTECT Enterprise and Secureworks Taegis XDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, SentinelOne, Wazuh and others in Extended Detection and Response (XDR)."It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"Its most significant advantage lies in its affordability."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The solution doesn't have high memory usage."
"We can easily manage resources, disable or enable clients and update them."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"The solution offers a lot of configuration capabilities."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"ESET PROTECT Enterprise is reliable."
"It's a complete solution package."
"The initial setup was straightforward."
"The Defender agent itself is more compatible with Windows 10 and Windows 11. Other than these two lines, there are so many compatibility issues. Security is not only about Microsoft. The core technical aspects of it are quite good, but it would be good if they can better support non-Microsoft solutions in terms of putting the agents directly into VMware and other virtualization solutions. There should be more emphasis on RHEL and other operating systems that we use, other than Windows, in the server category."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"For some scenarios, it provides good visibility into threats, and for some scenarios, it doesn't. For example, sometimes the URLs within the emails have destinations, and you do get a screenshot and all further details, but it's not always the case. It would be good if they did a better job of enabling that for all the emails that they identified as malicious. When you get an email threat, you can go into the email and see more details, but the URL destination feature doesn't always show you a screenshot of the URL in that email. It also doesn't always give you the characteristics relating to that URL. It would be quite good if the information is complete where it says that we identified this URL, and this is what it looks like. There should be some threat intel about it. It should give you more details."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"I would like to see more features on the reporting side of things."
"Sometimes, the connection to the machine requires troubleshooting."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The tool is complex and expensive."
"The solution can be quite technical and therefore is challenging for new users."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"Its automation can be improved."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"The pricing could be improved."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews while Secureworks Taegis XDR is ranked 28th in Extended Detection and Response (XDR) with 2 reviews. ESET PROTECT Enterprise is rated 9.0, while Secureworks Taegis XDR is rated 6.0. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of Secureworks Taegis XDR writes " It's a complete solution package". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Cybereason Next-Generation Antivirus, whereas Secureworks Taegis XDR is most compared with Cortex XDR by Palo Alto Networks, Wazuh, CrowdStrike Falcon, Microsoft Defender for Cloud and IBM Security QRadar.
See our list of best Extended Detection and Response (XDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
