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ESET PROTECT Enterprise vs Secureworks Taegis XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (11th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
34th
Average Rating
6.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
Network Detection and Response (NDR) (22nd)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
ESET PROTECT Enterprise0.9%
Secureworks Taegis XDR1.5%
Other97.6%
Extended Detection and Response (XDR)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
BM
It's a complete solution package
When I go into the portal, I can see how many endpoints are enrolled or how many of them are active in place. I can see the current number of threats that are there in the organization. How many threats have been identified, etc. I can see which endpoint the critical events are coming in from a security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to patch, update, and set up scheduled scans."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"ESET PROTECT Enterprise is reliable."
"From my personal perspective, it is easy to see on the console what's happening with each system."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The technical support of ESET is very good."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"It's a complete solution package."
"The initial setup was straightforward."
 

Cons

"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"The availability and sustainability could also be improved."
"Sometimes, the connection to the machine requires troubleshooting."
"The solution can be quite technical and therefore is challenging for new users."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"The pricing could be improved."
 

Pricing and Cost Advice

"ESET PROTECT Enterprise is affordable."
"The product is cost-effective compared to one of its competitors."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The pricing is six out of ten."
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
869,513 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
14%
Government
10%
Financial Services Firm
9%
Computer Software Company
21%
Manufacturing Company
13%
Financial Services Firm
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What needs improvement with Secureworks Taegis XDR?
Initially, we found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules. This functionality, available in the Cortex XDR platform, wasn't p...
What is your primary use case for Secureworks Taegis XDR?
More from the perspective of SOC to ensure that every endpoint is taken care of from a cybersecurity perspective. It's a complete solution package.
 

Also Known As

ESET Protect, ESET File Security
Secureworks Taegis NDR
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Secureworks Taegis XDR and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.