No more typing reviews! Try our Samantha, our new voice AI agent.

ESET PROTECT Enterprise vs Secureworks Taegis XDR comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (10th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
Network Detection and Response (NDR) (9th)
 

Mindshare comparison

As of August 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.5%, down from 5.0% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.2%, up from 0.8% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.5%
Secureworks Taegis XDR1.2%
ESET PROTECT Enterprise1.2%
Other93.1%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at Qatar Datamation Systems
Centralized monitoring has strengthened threat hunting and improved ransomware protection
Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network. This monitoring and reporting can be conducted weekly or monthly. Centralized security monitoring and reporting is one of the most valuable aspects, as security fundamentally revolves around compliance. Having a centralized security monitoring platform that detects endpoints, networks, and cloud environments, including servers and switches, is essential. Secureworks Taegis XDR's architecture involves a collector device that collects all your data, even from small laptops, and allows you to monitor everything in one platform. This centralized system provides compliance and security visibility, ensuring evidence and visibility for your security and any compliance requirements you have. Analytics with Secureworks Taegis XDR give you a full preview of everything on your device. It takes all the inputs and outputs of your infrastructure; for example, if it is a firewall, it scans all of the traffic. While it is not a SIEM, it is an open XDR, which excels at conducting analytics. This represents one of its best features because Secureworks has implemented a machine learning model that can detect and analyze everything independently, providing AI-driven features. Integration with third-party tools is quite seamless. Secureworks Taegis XDR can integrate with virtually anything. One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operating system, whether protecting Linux or Windows servers. It boasts very good integration, and if a specific integration is not available, you can raise a ticket to Secureworks, and they will work on your integration, whatever it is, even if it is custom-built software. Secureworks Taegis XDR absolutely aids in efficiency. SOC augmentation extends an organization's existing SOC, which helps reduce alert fatigue significantly. It provides additional threat intelligence and expert investigation, making it very useful for organizations that have a security team but lack twenty-four seven coverage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The information the dashboard provides is very clear."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The solution's most valuable feature is the user interface."
"From my personal perspective, it is easy to see on the console what's happening with each system."
"ESET PROTECT Enterprise is reliable."
"We can easily manage resources, disable or enable clients and update them."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The solution is easy to use and install, with good pricing."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The solution doesn't have high memory usage."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The price for Secureworks Taegis XDR is very competitive."
"The auto-triage feature of Secureworks Taegis XDR makes my workflow easier and efficient, helping me shorten the time of responding to every alert, make my activities productive, and manage everything that I need to check every alert and detection."
"It's a complete solution package."
"Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
 

Cons

"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"There's room for improvement with Mac device installations, which can be challenging."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"Basically, they don't provide customer support tools just to investigate the logs."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"They need to reduce the number of notifications on the endpoints."
"One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"Its automation can be improved."
"I would like to see more features on the reporting side of things."
"The availability and sustainability could also be improved."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
"The tool is complex and expensive."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
"The pricing could be improved."
"I do not see any other problems with Secureworks Taegis XDR besides pricing."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"Hardware compatibility could be an area for improvement."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
 

Pricing and Cost Advice

"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"This is an expensive solution."
"I feel it is fairly priced."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"I don't recall what the cost was, but it wasn't really that expensive."
"I am using the Community edition."
"The price was fine."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"ESET PROTECT Enterprise is affordable."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"The pricing is six out of ten."
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
909,701 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional com...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely o...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and ...
What needs improvement with Secureworks Taegis XDR?
If there were a next release of the product, I would like to see an increase in playbooks, specifically for augmentat...
What is your primary use case for Secureworks Taegis XDR?
Clients are primarily using Secureworks Taegis XDR for securing endpoints, networks, and extending to cloud, identity...
What advice do you have for others considering Secureworks Taegis XDR?
One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operat...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Protect, ESET File Security
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about ESET PROTECT Enterprise vs. Secureworks Taegis XDR and other solutions. Updated: June 2026.
909,701 professionals have used our research since 2012.