Both ESET Endpoint Protection Platform (ESET EPP) and Sophos EPP Suite are strong contenders in the endpoint protection market. ESET EPP has the upper hand due to its detailed reporting and fewer false positives, whereas Sophos EPP Suite is favored for its advanced threat detection and ease of management.
Features: ESET EPP is valued for its comprehensive reporting, minimal system impact, and detailed analytics. Sophos EPP Suite is praised for its robust threat detection capabilities, centralized management console, and superior detection efficacy.
Room for Improvement: ESET EPP needs more intuitive configuration, enhanced cloud integration, and interface enhancements. Sophos EPP users suggest improvements in product updates, resolving occasional slowdowns, and tackling performance consistency.
Ease of Deployment and Customer Service: ESET EPP is regarded for its straightforward deployment and efficient customer support, though some note a learning curve. Sophos EPP Suite receives high marks for smooth deployment and responsive support, but its cloud-based features can complicate initial setup.
Pricing and ROI: ESET EPP is seen as cost-effective, providing a favorable ROI for smaller enterprises. Sophos EPP Suite, while more expensive, offers extensive features that users see as worth the investment.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
In terms of stability, I can rate it at nine out of ten.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
The enterprise integration is very poor, requiring a lot of manual work.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
The cost is reasonable and cheaper than other alternatives.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work.
| Product | Market Share (%) |
|---|---|
| ESET Endpoint Protection Platform | 3.1% |
| Sophos EPP Suite | 1.0% |
| Other | 95.9% |
| Company Size | Count |
|---|---|
| Small Business | 67 |
| Midsize Enterprise | 17 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.
ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.
ESET PROTECT Advanced
The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.
Performance and Compatibility
ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.
Centralized Management
ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.
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