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ESET Endpoint Protection Platform vs Kaspersky TOTAL Security for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
1.0
Users praised significant cost savings, improved cybersecurity, efficient threat detection, ease of deployment, and high return on investment with Kaspersky TOTAL Security.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
4.8
Kaspersky TOTAL Security for Business is praised for its knowledgeable, efficient, and courteous customer service available at various hours.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
7.5
Kaspersky TOTAL Security for Business is scalable, integrates easily, performs stably, and offers customizable, centralized control for diverse environments.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.9
Kaspersky TOTAL Security for Business is praised for its stability, efficiency, and reliable protection, offering consistent and dependable operation.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Kaspersky TOTAL Security for Business needs performance speed improvement, simpler setup, more responsive support, and clearer documentation for advanced features.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
<p>Kaspersky TOTAL Security for Business provides comprehensive enterprise protection with robust features, but it can be resource-intensive.</p>
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Kaspersky TOTAL Security is praised for robust malware protection, ease of management, and comprehensive encryption, with strong support and detailed reporting.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The primary purpose is to protect computers from viruses and ransomware.
Retired at BEMSIS INFORMATICS LTD.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (16th), Anti-Malware Tools (8th)
Kaspersky TOTAL Security fo...
Ranking in Endpoint Protection Platform (EPP)
48th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 2.8%, down from 2.9% compared to the previous year. The mindshare of Kaspersky TOTAL Security for Business is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.8%
Kaspersky TOTAL Security for Business0.4%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.
ZA
Information security engineer at PricewaterhouseCoopers
Provides a user-friendly experience compared to other endpoint security solutions and excellent real-time threat protection but poor customer service and support
I appreciate the user interface (UI/UX). Kaspersky provides a user-friendly experience compared to other endpoint security solutions. Additionally, Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature. Kaspersky provides excellent real-time threat protection. Your main database server is connected to the Kaspersky server, preventing zero-day exploits, advanced threats, and APTs (Advanced Persistent Threats). This protects your confidential data. Importantly, Kaspersky now uses signature-less technology, a crucial feature for combatting modern viruses, malware, and threats that have evolved beyond traditional signature-based detection. Before 2011, endpoint security worked on signature-based detection. Kaspersky is working on signature-less technology, so I really like that.
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
18%
Comms Service Provider
16%
Outsourcing Company
11%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
What do you like most about Kaspersky TOTAL Security for Business?
Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature.
What is your experience regarding pricing and costs for Kaspersky TOTAL Security for Business?
As a technical engineer, I am not involved in handling pricing and budgeting, which are managed by another department. There have been no extra expenses involved in the standard licensing fee.
What needs improvement with Kaspersky TOTAL Security for Business?
The deployment process could be clarified, specifically around the ability to push the security application to clients from the central servers, as we faced issues with this. Additionally, having s...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Kaspersky TOTAL Security for Business and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.