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ESET Endpoint Protection Platform vs IRONSCALES comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Users report mixed ROI experiences with ESET, appreciating its efficiency, cost savings, enhanced security, and streamlined patch management.
Sentiment score
5.6
Businesses find IRONSCALES offers significant ROI by saving time, reducing intervention, and enhancing cybersecurity with minimal licensing costs.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
Project Engineer at IT Solution
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.0
ESET Endpoint Protection receives positive feedback for support, though availability issues exist, especially in certain regions.
Sentiment score
7.4
IRONSCALES customer service is praised for responsiveness, knowledgeable staff, and high satisfaction, despite minor delays.
They have great technical support.
Owner at Online IT
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Project Engineer at IT Solution
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
Customer support for IRONSCALES is outstanding.
Email Security Analyst at a computer software company with 51-200 employees
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Systems Engineer at a tech services company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
ESET Endpoint Protection Platform is scalable, versatile for various environments, and praised for ease of use and minimal hardware needs.
Sentiment score
6.6
IRONSCALES offers seamless scalability, easy integration, and cloud-based flexibility, supporting growing businesses without performance issues or maintenance burdens.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is highly stable and reliable, with minimal issues, consistently receiving high ratings for performance.
Sentiment score
8.4
IRONSCALES is praised for its stability, reliability, minimal downtime, and improved performance, enhancing operational workflows for users.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
 

Room For Improvement

ESET Endpoint Protection Platform struggles with updates, complex interface, integration, and needs enhanced features and support improvements.
IRONSCALES needs better Google Suite integration, intuitive UI, enhanced features, multilingual support, and improved email detection accuracy.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESST Endpoint Protection Platform lacks a backup restoration feature.
Project Engineer at IT Solution
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Email Security Analyst at a computer software company with 51-200 employees
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
SOC LEAD at a tech vendor with 10,001+ employees
Though this isn't problematic for our users, the content could be updated more frequently.
Systems Engineer at a tech services company with 10,001+ employees
 

Setup Cost

ESET Endpoint Protection Platform is considered cost-effective by enterprise buyers, with competitive pricing and flexible licensing options.
IRONSCALES offers valuable email security with high pricing, involving annual licensing and fees, considered worthwhile for phishing prevention.
The price is very reasonable compared to the features provided.
Project Engineer at IT Solution
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Systems Engineer at a tech services company with 10,001+ employees
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, robust protection, ease of use, and affordability, ensuring efficient and scalable security.
IRONSCALES enhances email security with AI detection, Microsoft 365 integration, user-friendly features, and mobile app incident management.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
Project Engineer at IT Solution
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Email Security Analyst at a computer software company with 51-200 employees
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
SOC LEAD at a tech vendor with 10,001+ employees
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
Systems Engineer at a tech services company with 10,001+ employees
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
18th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (14th), Anti-Malware Tools (8th)
IRONSCALES
Ranking in Advanced Threat Protection (ATP)
16th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Email Security (12th), Secure Email Gateway (SEG) (5th)
 

Mindshare comparison

As of March 2026, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 1.8%, down from 3.3% compared to the previous year. The mindshare of IRONSCALES is 2.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
IRONSCALES2.8%
ESET Endpoint Protection Platform1.8%
Other95.4%
Advanced Threat Protection (ATP)
 

Featured Reviews

MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is very reasonable compared to the features provided.
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could enhance the overall experience and reliability. ESST Endpoint Protection Platfor...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When attackers target my system, ESET catches and scans the threat with its signature ...
What do you like most about IRONSCALES?
The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.
What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Find out what your peers are saying about ESET Endpoint Protection Platform vs. IRONSCALES and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.