

ESET Endpoint Protection Platform and IRONSCALES both compete in the cybersecurity sector. ESET stands out for its robust general threat detection capabilities, while IRONSCALES demonstrates superior performance in phishing detection and email security.
Features: ESET Endpoint Protection Platform provides robust threat detection with ThreatSense technology, offers a two-way firewall, and supports Host-Based Intrusion Prevention System (HIPS). IRONSCALES focuses on phishing detection using machine learning, AI-driven incident remediation, and provides mobile app convenience and zero-day threat mitigation.
Room for Improvement: ESET could improve by enhancing integration capabilities, simplifying the initial setup, and expanding its AI functionalities. Licensing management for VMs and protection around blacklisted websites also need attention. IRONSCALES should focus on improving its campaign management, enhancing the user interface, and providing more bundled features at no extra cost while expanding language options in awareness training.
Ease of Deployment and Customer Service: ESET supports both on-premises and cloud deployment, though customer service availability can be inconsistent despite being generally well-regarded. IRONSCALES offers mainly cloud deployment with responsive customer support, favoring online channels for assistance across regions.
Pricing and ROI: ESET is cost-effective for small to medium businesses with flexible licensing options, providing good value without necessitating hardware upgrades. Though ROI can be hard to quantify, its security assurances hold inherent value. IRONSCALES, while more expensive with user-based licensing, justifies its cost by minimizing manual email security management and offering strong protection against phishing threats.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
In terms of stability, I can rate it at nine out of ten.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
| Product | Market Share (%) |
|---|---|
| IRONSCALES | 2.9% |
| ESET Endpoint Protection Platform | 2.3% |
| Other | 94.8% |

| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 18 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.
ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.
ESET PROTECT Advanced
The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.
Performance and Compatibility
ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.
Centralized Management
ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.
IRONSCALES delivers cutting-edge AI-driven email phishing detection and prevention, seamlessly integrating with Microsoft 365 for enhanced security.
IRONSCALES, with its advanced AI capabilities, focuses on email security by detecting phishing threats, mitigating business email compromises, and preventing impersonation. Its integration with Microsoft 365 strengthens spam filters, automatically responding to suspicious emails. The platform is used globally for threat inspection, quarantine, and end-user incident reporting. Staff training is enhanced through simulated phishing campaigns, offering an extra layer of protection beyond Microsoft's spam filters. Areas for improvement include better Google Suite integration, pricing adjustments, and enhanced reporting features.
What features make IRONSCALES stand out?In finance, IRONSCALES plays an essential role in safeguarding sensitive data from phishing attacks, ensuring compliance with industry standards. Educational institutions use IRONSCALES for training faculty and students on recognizing phishing attempts, thereby enhancing overall cybersecurity awareness. IT sectors leverage its capabilities for managing complex threat landscapes.
We monitor all Advanced Threat Protection (ATP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.