We performed a comparison between ESET Endpoint Protection Platform and IRONSCALES based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a product at the top of its game. That is the reason we choose to support and sell it."
"It's a very user-friendly product."
"The solution is very lightweight and does not consume that much processor in terms of CPU utilization. The centralized management system is very good."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
"We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
"The solution is stable."
"I like the integration; it lets you see the product installed on a particular computer."
"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
"The integration capabilities might be lacking a bit."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"I saw a bunch of false positives which need to be fixed."
"It would be great to have VIP functions added to the solution in a future release."
"I'm not aware of any areas that need improvement."
"I would like them to use AI features to do preventative virus protection."
"I would like for ESET to create a central management solution. This would make it practical to use the internet for medium-sized networks."
"The integration with Google Suite needs to be better. it's something they can work on."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
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ESET Endpoint Protection Platform is ranked 5th in Advanced Threat Protection (ATP) with 96 reviews while IRONSCALES is ranked 7th in Advanced Threat Protection (ATP) with 11 reviews. ESET Endpoint Protection Platform is rated 8.2, while IRONSCALES is rated 9.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Cisco Secure Email. See our ESET Endpoint Protection Platform vs. IRONSCALES report.
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