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BigFix vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"All the vendor patches are synchronized automatically."
"It is user-friendly."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"It's very straightforward."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The solution is easy to install and configure."
"The most valuable feature of ESET Endpoint Security performance."
"It is absolutely invisible once running."
"It rarely gets in the way, and we don't even notice it scanning."
"The stability is good."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"The inspection feature allows complete monitoring"
 

Cons

"It could use better integration with Hypervisor products like VMware."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"I would like to see the Self Service section made more user-friendly."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"They could improve the solution by adding better ransomware features."
"The scalability could be better."
"Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console."
"In the future, a cloud version of the solution would be great."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"The feature is somewhat lacking in security protection."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
 

Pricing and Cost Advice

"The price of the solution is high. There are not any additional fees from the standard license."
"The cost is slightly high."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The price is very fair."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions."
"The pricing can be a bit more flexible."
"ESET is cheap."
"Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
"The cost is a very reasonable. When compared with other products, the price is low (though not very low)."
"The price could be lower, but it's comparable, as other solutions have a similar price for the same effect."
"It's a cost-effective product"
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
Computer Software Company
14%
Comms Service Provider
14%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Tivoli Endpoint Manager
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about BigFix vs. ESET Endpoint Protection Platform and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.