We performed a comparison between BigFix and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The solution was relatively easy to deploy."
"NGAV and EDR features are outstanding."
"Ability to get forensics details and also memory exfiltration."
"It is stable and scalable."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"Software distribution and patch management are the most valuable."
"The technical support for BigFix is really amazing."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"ESET Endpoint Security is stable, I did not have any issues with it."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"The most valuable feature of this solution is the protection itself, which works well for us."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The only minor concern is occasional interference with desired programs."
"I haven't seen the use of AI in the solution."
"The SIEM could be improved."
"The support needs improvement."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"I would like better support on the backend."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The remote software installation could be better."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"I would like to see more integration with external data."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"I'm unsure as to if they could actually support a large enterprise."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"It would be nice to have more features in vulnerability scanning, which I believe will happen eventually."
"ESET should consider giving it application control."
"I've had a few other instances where the program stops running, and then you have to restore and reset it."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. BigFix is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our BigFix vs. ESET Endpoint Protection Platform report.
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