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Microsoft Exchange Online Protection (EOP) vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (6th)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (3rd)
 

Mindshare comparison

As of June 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.3%, down from 2.1% compared to the previous year. The mindshare of VirusTotal is 5.1%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"The security features provided by Microsoft are robust."
"I rate Microsoft Exchange Online Protection (EOP) nine out of ten."
"Microsoft EOP's most valuable feature is a shared mailbox."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"The pre-set policies and configuration analyzer are the most valuable features."
"The product protects against malware."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The initial setup is easy."
"It allows us to see if there have been previous reports on certain indicators of compromise, providing insights from other security professionals."
"It provides detailed insights into possible malicious behavior, dropped files, and TCP connections."
"I have never had any problems with stability or bugs while using VirusTotal."
"VirusTotal provides 95% to 98% accurate information."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"The feature I like the most is the ability to see the MD5 or SHA-256 signature of the file, and also the composition of the file according to its segments."
"It is quite simple for anyone if they just want to check some suspicious URLs."
 

Cons

"When the product is being updated, it changes some of the setups. The support team is also not good."
"The licensing can be on the expensive side, especially in the cloud space."
"The security features could be better."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"Performance and speed should continue to be improved."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"I would like to see improvements in the score consistency and accuracy."
"VirusTotal needs better advertisement and promotion, especially in the Middle East, since it is not yet widely recognized or popular in that region."
"VirusTotal has different versions, and sometimes the parameters of the API are not very clear."
"The platform could improve in the areas of endpoints and networks."
"There is room for improvement, particularly in making some of the most useful features more accessible in the non-paid version."
"I would like to see an improved user interface and some automation."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"I would like to see improved correlation with other threat intelligence sources, not just reliant on its own database, to enhance the database of threat intelligence that VirusTotal offers."
 

Pricing and Cost Advice

"Online Protection is fairly expensive."
"The price could be lower."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The pricing of the solution is reasonable."
"The solution should reduce the cost."
"The tool's pricing is excellent."
"The price of Microsoft Exchange Online Protection is reasonable."
"Apart from the license fee for the solution, there are no additional costs."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"VirusTotal is an expensive solution."
"The pricing is very economical."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
9%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
9%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. VirusTotal and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.