


Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
We have saved the equivalent of three or four man-days a week across the business.
With increased visibility, there is a substantial opportunity for return on investment.
There are instances of significant cost saving by improving processes and obtaining necessary data for better analysis.
SAP ERP did provide value for money.
Epicor's support is strong with extensive self-help options.
The issue with support is in terms of response time as well as quality.
When issues are raised to customer support, they direct us to work with the partner.
The previous user left the company without sharing their password, so at that time I need to log those particular issues or reset the password; the facility is not available in the current system, and I have to raise tickets, waiting for updated passwords, which is very critical.
When the system or solution has a failure unrelated to the database, they become lost.
Through the SAP portal, we can access direct support, which includes notes and a massive community for resources.
SAP technical support is very good.
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
It is not easy to justify something as high priority unless the system is completely down.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
If the organization is complex or large, Epicor ERP is not going to fit in.
The system is adapting to our growing needs, but some requirements necessitate upgrading Epicor ERP to meet current needs, which represents an additional expense for us.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
If your company is looking for an ERP to run end-to-end business, this is the solution.
The scalability of SAP Business One is very high.
It is scalable when moving from one version to another or adding additional components like warehouse management.
The scalability of SAP ERP is excellent.
Issues arise during upgrades and patch applications, leading to huge downtimes and temporary instability.
Epicor ERP has experienced multiple crashes and performance drops multiple times.
We can maintain our clients with the latest delivery version stable; it is a stronger product and ERP that improves with each version.
SAP Business One is a very stable solution, and I rate its stability as ten out of ten.
SAP Business One is a very stable solution.
Production processes would be on hold without stability, so it is quite important that the software is very stable.
Stability-wise, SAP ERP is the best product among others.
There's extensive customization required for Epicor ERP, and the standard process is not suitable.
In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations.
The cost management and product costing should be enhanced, along with issues in the manufacturing process.
There is no task planning or Gantt charts for team planning.
The solution lacks scalability as it targets medium to small-scale industries.
They also need to plan for integrating a small HR or payroll module.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
SAP recently implemented Databricks, and they started investing significantly in the analytic environment.
I believe that SAP ERP needs to include AI functionality now, as I think it would be a significant change that could improve and enhance the product.
While the exact current licensing costs are confidential, it is approximately 50% of Oracle's cost.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
It is expensive compared to other modules or ERPs.
The pricing is a bit expensive.
The pricing of SAP Business One is fair.
Small and medium companies can struggle with the pricing.
The pricing for SAP ERP is medium but slightly on the higher side.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
If you're doing a project management module, it is linked with finance. Unless finance is implemented, this module cannot be completed.
This feature allows me to get all the necessary data required to best analyze the business and improve processes.
The general ledger, balance sheet, trial balance, cash flow statement, and all other reports are updated simultaneously.
Regarding reporting capabilities, SAP Business One provides in-built reports and allows us to use crystal reports, which we can customize and develop our own reports alongside running SQL queries with the query generator to create SQL reports.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
| Product | Mindshare (%) |
|---|---|
| SAP ERP | 10.4% |
| SAP Business One | 2.8% |
| Epicor ERP | 2.9% |
| Other | 83.9% |



| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 4 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 30 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 31 |
| Large Enterprise | 78 |
Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.
Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.
SAP Business One offers a comprehensive toolset catering to the needs of small to medium enterprises, focusing on finance, sales, inventory, and manufacturing processes. Its features include real-time data processing, customization, and scalability, ensuring efficient business operations.
SAP Business One is a versatile ERP solution designed to support small to medium businesses across different industries. It streamlines operations through effective integration of sales, purchasing, inventory, and financial processes. Cloud accessibility enhances flexibility, while multi-currency handling and document management improve operational efficiency. Despite an outdated interface and limited HR capabilities, its user-friendly design and localization are highly beneficial. Users appreciate the real-time data processing capabilities and seamless operations across various modules, along with its adaptability to diverse business requirements.
What are the crucial features of SAP Business One?In manufacturing, SAP Business One optimizes production management and resource planning, improving efficiency and reducing downtime. Retail businesses benefit from its inventory and sales integration, ensuring accurate stock management and enhanced sales processes. Service industries leverage its automation and reporting capabilities for better client management and service delivery.