Elastic Observability vs Netreo comparison

Elastic and BMC are both solutions in the IT Infrastructure Monitoring category. Elastic is ranked #10 with an average rating of 8.5, while BMC is ranked #81. Elastic holds a 2.9% mindshare in IM, compared to BMC’s 0.2% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 100% of BMC users who would recommend it.

Elastic Observability

Read 28 Elastic Observability reviews

8,986 Views
3,684 Comparison Views

88% willing to recommend

Netreo

Read 1 Netreo review

273 Views
229 Comparison Views

100% willing to recommend

Elastic Observability

Netreo

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Elastic Observability and Netreo based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: September 2025).

Buyer's Guide

IT Infrastructure Monitoring

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Elastic Observability

Ranking in IT Infrastructure Monitoring

10th

Ranking in Cloud Monitoring Software

6th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (7th), Log Management (14th), Container Monitoring (4th)

Netreo

Ranking in IT Infrastructure Monitoring

81st

Ranking in Cloud Monitoring Software

52nd

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 2.9%, down from 4.9% compared to the previous year. The mindshare of Netreo is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Elastic Observability	2.9%
Netreo	0.2%
Other	96.9%

IT Infrastructure Monitoring

Featured Reviews

Adelina Craciun

Product Owner at Swisscom

Customization enables tailored monitoring and alerting across departments

The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.

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reviewer1803231

Engineer at a legal firm with 201-500 employees

Provides a stable solution but would improve by developing an all-in-one-solution

The advice I would give to anyone looking at implementing Netreo into their organization would be to do your market research and evaluate the product, do not just choose it because someone recommends it to you. Overall, from my perspective, I would rate the solution a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I recommend Elastic Observability for its completeness of vision and wide ecosystem."

"The most valuable feature of Elastic Observability is the text search."

"The product has connectors to many services."

"I have built a mini business intelligence system based on Elastic Observability."

"It has always been a stable solution."

"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."

"Its diverse set of features available on the cloud is of significant importance."

"The most valued feature of Elastic is its log analytics capabilities."

More Elastic Observability pros

"The technical support team at Netreo is pretty good."

Cons

"More web features could be added to the product."

"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."

"One example is the inability to monitor very old databases with the newest version."

"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."

"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."

"The only challenging aspect for new users is often writing the query language."

"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."

"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."

More Elastic Observability cons

"The scalability of Netreo is lacking."

Pricing and Cost Advice

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."

"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."

"Elastic Observability's pricing could be better for small-scale users."

"We will buy a premium license after POC."

"The product is not that cheap."

"We have been using the open-source version."

"Since we are a huge company, Elastic Observability is an affordable solution for us."

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."

More Elastic Observability pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	16

No data available

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

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What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

See all answers

What needs improvement with Elastic Observability?

Out-of-the-box use cases have room for improvement in Elastic Observability. They don't invest a lot in building out-of-the-box observable use cases, and they are more focusing on giving a very fle...

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Comparisons

Sentry vs Elastic Observability

Compared 13% of the time

New Relic vs Elastic Observability

Compared 11% of the time

Dynatrace vs Elastic Observability

Compared 11% of the time

Grafana vs Elastic Observability

Compared 8% of the time

Zabbix vs Elastic Observability

Compared 7% of the time

More Elastic Observability Competitors

No data available

Product Reports

Buyer's Guide

Elastic Observability

October 2025

Download Elastic Observability product report

Buyer's Guide

IT Infrastructure Monitoring

September 2025

Download Netreo product report

Also Known As

No data available

CloudMonix

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

Today’s IT organizations are faced with the challenge of integrating new technology into their infrastructure while continuing to support all of their legacy needs. Business technology stacks have become more complex, diverse, and difficult to control than ever before. Netreo IT Infrastructure Monitoring Platform, provides a platform that gives organizations a unified, single source of truth view into their entire IT infrastructure — regardless of size, footprint or complexity.

BMC

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Information Not Available

Buyer's Guide

IT Infrastructure Monitoring

September 2025

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.