We performed a comparison between eG Enterprise and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Enormous capability to monitor Citrix environments."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"User session details"
"The product is simple to use."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The algorithm is the most valuable aspect of the solution."
"The installation process is not hard at all."
"ThousandEyes gives companies better visibility."
"The authentication overall - including to the VPN and LAN - is excellent."
"The company provides excellent service."
"The solution is very easy to use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The Wi-Fi side needs improvement."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"would like to see improvements in the alarm display console."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Needs to improve the networking monitor capabilities."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"I would like the product to offer more agility."
"It would be nice if the solution covered other areas like server monitoring."
"The guest portal is hard to use."
"The tool does not provide features for application-level monitoring."
"It might be practical to extend monitoring capabilities to include network devices"
"It's an expensive solution."
"Presently, it lacks the ability to integrate with other Cisco products."
eG Enterprise is ranked 52nd in Network Monitoring Software with 21 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. eG Enterprise is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and Goliath Performance Monitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our ThousandEyes vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors.
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