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PRTG Enterprise Monitor vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
48th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), IT Infrastructure Monitoring (43rd)
PRTG Enterprise Monitor
Ranking in Network Monitoring Software
36th
Average Rating
7.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.
Moshiur-Rahman Khan - PeerSpot reviewer
Offers perfect real-time bandwidth monitoring and SNMP functionality
The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to monitor failures and to restart a Windows service when it fails."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Single pane of glass to review status of the full environment."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"User session details"
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"I would recommend PRTG Enterprise Monitor to others as it works well with Android devices, and you can try the free version before purchasing."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."
"The product is easy to understand."
"PRTG is good and very easy to use."
"The product's most valuable feature is network analysis."
"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
"It can identify downtimes and disruptions."
 

Cons

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The integration must be improved."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The solution needs to enhance the management dashboards."
"would like to see improvements in the alarm display console."
"The UI looks a little dated and could do with a refresh."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"The support must be improved."
"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."
"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."
"There could be more security features included in PRTG Enterprise Monitor."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
 

Pricing and Cost Advice

"It is not expensive."
"They are aligned with other enterprise solutions."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"eG Enterprise is much cheaper than the other products it competes with."
"It'd be nice if the price was lower. That would be an improvement."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"The solution is affordable."
"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"PRTG Enterprise Monitor's pricing is reasonable."
"I rate the product's pricing an eight to seven out of ten."
"PRTG Enterprise Monitor is an expensive product."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Government
12%
Manufacturing Company
8%
University
13%
Computer Software Company
13%
Educational Organization
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about PRTG Enterprise Monitor?
If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...
What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.
What needs improvement with PRTG Enterprise Monitor?
The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Information Not Available
Find out what your peers are saying about PRTG Enterprise Monitor vs. eG Enterprise and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.