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Meraki Dashboard vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
48th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), IT Infrastructure Monitoring (43rd)
Meraki Dashboard
Ranking in Network Monitoring Software
21st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of Meraki Dashboard is 1.3%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.
Bilal-Ahmed - PeerSpot reviewer
Seamless connectivity and comprehensive control over network devices
All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"User session details"
"Its ability to monitor failures and to restart a Windows service when it fails."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Enormous capability to monitor Citrix environments."
"Meraki dashboard deserves an Oscar."
"It has improved my organization in the way that we've got a much better wireless coverage than we had before, and secondly, we have the visibility of all the users."
"I find it pretty straightforward and easy to use, especially compared to old, traditional methods."
"What I found most valuable in Meraki Dashboard is that it's well-organized, easy to use, and practical."
"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
"The product can scale if you need it to."
"There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process."
"Easy to configure with great troubleshooting feature."
 

Cons

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Back-end configuration is not easy to implement."
"The integration must be improved."
"The solution needs to enhance the management dashboards."
"Needs to improve the networking monitor capabilities."
"Dashboards are difficult to create, and not so useful."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"What we would like from the IT perspective is a lot more granular control, more visibility into the packets, into the routing, and things of that nature."
"It is not appropriate for large, enterprise businesses."
"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
"When users are trying to roam from one location to another location, geographical tracking would be helpful."
"I think this product could be improved with a CLI for more directives."
"It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map."
"In general, how I add firewall rules is not great. It is just a little bit too simple the way it is right now."
"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."
 

Pricing and Cost Advice

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It is not expensive."
"The product is very cheap."
"eG Enterprise is much cheaper than the other products it competes with."
"It'd be nice if the price was lower. That would be an improvement."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"Licensing fees are paid on a yearly basis."
"My view is that it's expensive, but it's the best."
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."
"From a pricing perspective, they are still expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Government
12%
Manufacturing Company
8%
Computer Software Company
23%
Financial Services Firm
8%
Educational Organization
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
What needs improvement with Meraki Dashboard?
There is a need for price reductions in developing countries, as the cost of Meraki is quite high. Additionally, it would be beneficial if Meraki Dashboard could integrate more Cisco devices such a...
 

Comparisons

 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Meraki Dashboard vs. eG Enterprise and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.