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Meraki Dashboard vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
54th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th), IT Infrastructure Monitoring (45th)
Meraki Dashboard
Ranking in Network Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of Meraki Dashboard is 1.1%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Bilal-Ahmed - PeerSpot reviewer
Seamless connectivity and comprehensive control over network devices
All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Enormous capability to monitor Citrix environments."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Single pane of glass to review status of the full environment."
"The GUI is nicer than all the other graphical interfaces out there."
"What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall."
"The most valuable feature is the single pane of glass that gives you multisite visibility."
"There are some whitelist blacklist capabilities in the MX dashboard, which is very helpful."
"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
"The initial setup was easy."
"The initial setup process is quite simple."
"The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can configure it under the configuration panel, and then view statistics like location analytics, user analytics, etc."
"You don't have to be a network engineer to use it."
 

Cons

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The UI looks a little dated and could do with a refresh."
"The integration must be improved."
"Back-end configuration is not easy to implement."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"They could improve the product by providing enhanced utilization reports and more detailed independent access reports."
"Not a lot of training is available."
"Meraki Dashboard's pricing could be improved."
"Meraki Dashboard could improve integration with non-Cisco platforms."
"There needs to be more improvement on the device-connected interface."
"There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
"In general, how I add firewall rules is not great."
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
 

Pricing and Cost Advice

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"They are aligned with other enterprise solutions."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It'd be nice if the price was lower. That would be an improvement."
"The product is very cheap."
"It is not expensive."
"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"The licensing fees are $180 USD, per AP, for three years."
"It is said to be expensive."
"My view is that it's expensive, but it's the best."
"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."
"The solution is currently the most expensive on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Retailer
12%
Government
12%
Financial Services Firm
9%
Computer Software Company
17%
Government
7%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
What needs improvement with Meraki Dashboard?
The aspect I find challenging about this solution is that it is too extensive and complex. For example, when comparing Meraki Dashboard to Juniper Mist, the latter is quite simple. Mist is a very a...
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Meraki Dashboard vs. eG Enterprise and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.