We performed a comparison between Dynatrace and ThousandEyes based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."OneAgent, the new platform of Dynatrace, it is called artificial intelligence (AI), so basically that artificial intelligence correlates multiple infrastructure competence transactions services and application processes. It is one of the most important features, so when there is a fire break, you do not have to go multiple hops to go look where exactly the issue is."
"We have been capturing all the information and evaluating whether it can be improved or not."
"Provides more insight into detecting what the problem is with some of our applications."
"Support was very quick to help us identify a problem and fix it immediately"
"It collects and analyses information with AI, which is useful."
"The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"The way it shows a problem on the dashboard is pretty good."
"The company provides excellent service."
"ThousandEyes gives companies better visibility."
"It's fairly easy to set up."
"The solution is very easy to use."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"The UX/UI needs improvement. It is not easy to learn."
"For the user, for the customer, they expect a solution to be not so expensive."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"There's no download action for the reports, so if they could add something like that, it would add value for us. We cannot save data for more than seven to 10 days, so it would be better to add a feature for downloading. At least we could store the data and then we could compare for ourselves, where we are starting and where we are and where we are heading. I would have those metrics."
"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."
"There is room for improvement in terms of customization and user-friendliness."
"It would be nice if the solution covered other areas like server monitoring."
"I would like the product to offer more agility."
"It's an expensive solution."
"It might be practical to extend monitoring capabilities to include network devices"
"ThousandEyes could improve the dashboards by adding more features."
"The tool does not provide features for application-level monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Dynatrace is rated 8.8, while ThousandEyes is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Dynatrace is most compared with Datadog, New Relic, AppDynamics and Splunk Enterprise Security, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, AppDynamics and Fortinet FortiSIEM.
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