We performed a comparison between DX Unified Infrastructure Management and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."MultiWAN and Balance service"
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"It delivers our customers many metrics, so they may make decisions"
"It's easy to push out across numerous servers. Very scalable."
"It is easy to implement."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"It is very scalable."
"Monitors the infrastructure asset and also monitors as an IT service."
"I like the prediction features."
"The product currently seems to be a few steps ahead of the competition."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft is easily deployable and ready to use."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The Event Management feature is quite valuable."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Stability."
"DX UIM's reporting and customization need to be improved."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"The company has not kept pace with developments."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"We've had issues with pulling reports."
"They should consider including Chatbot."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The documentation and flexibility for generic integration could be improved."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
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DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. DX Unified Infrastructure Management is rated 8.2, while Moogsoft is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and Dell CloudIQ. See our DX Unified Infrastructure Management vs. Moogsoft report.
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