We performed a comparison between DX Unified Infrastructure Management and IBM Tivoli Business Service Manager based on real PeerSpot user reviews.
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"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is the foundation for our monitoring solution."
"It delivers our customers many metrics, so they may make decisions"
"Technical support is great."
"Probe packages and probe deployment."
"It is reliable when it comes to monitoring."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"The most valuable feature of this solution is the efficiency."
"Currently lacks a mobile application which would be helpful."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"The company has not kept pace with developments."
"They need to continue to advance the filter capabilities, and provide more input fields."
"Stability."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"There should be wider coverage of storage infrastructure."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
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Earn 20 points
DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews while IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring. DX Unified Infrastructure Management is rated 8.2, while IBM Tivoli Business Service Manager is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM Tivoli Business Service Manager is most compared with .
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