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IBM Tivoli Business Service Manager vs SCOM comparison

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274 views|165 comparisons
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Read 13 SCOM reviews
11,336 views|7,918 comparisons
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • "We have an EA with Microsoft, and it comes as part of the EA."
  • "Our Enterprise Agreement includes the price."
  • More SCOM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I can't speak to the cost of the solution. I have no visibility on that.
    Top Answer:The solution just isn't being updated enough. IBM is not updating to make it possible to use cloud infrastructure. The product is very late to the game and the new technology is hard. A simple example… more »
    Top Answer:Being able to make and customize management packs and send out notifications is very valuable.
    Top Answer:The solution is provided by Microsoft for free but there are operating costs. Those would be the many hours necessary to prune it. We have a contract for support. If that didn't exist, then the cost… more »
    Top Answer:The SCOM dashboards have room for improvement. They've been improving them in iterations slowly and surely. Third-party tools have had to be created to make SCOM management pack creation more… more »
    out of 18 in Event Monitoring
    Average Words per Review
    out of 18 in Event Monitoring
    Average Words per Review
    Also Known As
    Tivoli Business Service Manager, BSM
    System Center Operations Manager, SCOM 2012
    Learn More
    IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Learn more about IBM Tivoli Business Service Manager
    Learn more about SCOM
    Sample Customers
    Dialog Telekom
    Top Industries
    Computer Software Company25%
    Comms Service Provider17%
    Insurance Company15%
    Financial Services Firm11%
    Financial Services Firm24%
    Healthcare Company7%
    Computer Software Company24%
    Comms Service Provider15%
    Financial Services Firm9%
    Company Size
    Small Business8%
    Midsize Enterprise11%
    Large Enterprise80%
    Small Business19%
    Midsize Enterprise22%
    Large Enterprise58%
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise68%
    Buyer's Guide
    Event Monitoring
    July 2022
    Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: July 2022.
    620,319 professionals have used our research since 2012.

    IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while SCOM is ranked 1st in Event Monitoring with 13 reviews. IBM Tivoli Business Service Manager is rated 0.0, while SCOM is rated 8.0. On the other hand, the top reviewer of SCOM writes "Feature rich, scalable and user-friendly, but open-source products are free and do the same thing". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation, whereas SCOM is most compared with Zabbix, SolarWinds NPM, Dynatrace, PRTG Network Monitor and Nagios XI.

    See our list of best Event Monitoring vendors.

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.