We performed a comparison between DX Spectrum and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"Stability has been good. We really have not had any issues."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"It is very stable. We have not had any major issues in over 10 years."
"I have found the cross analysis feature to be the most valuable."
"All networks (or network equipment) are monitored through CA Spectrum."
"Stability-wise, I rate the solution a ten out of ten."
"Network faults are easily and quickly identified through dashboards and drill down."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"The installation process is straightforward."
"The Wi-Fi side needs improvement."
"I would recommend AI capability built-in so it becomes more predictable and we jump ahead of the curve. This is the one really important feature I would really like to see in any product that provides alarms."
"The interface is not nice and needs to be improved."
"If nobody else has said the documentation needs improvement, let's go there. I understand, you can either write about it or you can do it. And most of us would rather they do it, but now that they've done it, those of us that didn't do it, we need to go and find: "Where did they write about this to tell us how to do it?" That's always lacking."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"It's not a great performance management tool. Its reporting capabilities are not very good at all."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"The solution is not easy to install."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"Its initial setup process is complicated."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. DX Spectrum is rated 8.4, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our DX Spectrum vs. NETSCOUT nGeniusONE report.
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