DX Spectrum and NETSCOUT nGeniusONE compete in the network monitoring and analysis category. DX Spectrum appears to have an advantage in scalability, while NETSCOUT nGeniusONE stands out in detailed data analysis and traffic insights.
Features: DX Spectrum offers comprehensive monitoring with a focus on scalability, fault management, and integration, supporting a wide range of devices and providing robust network topology views. It is known for effective root-cause analysis and fault isolation. NETSCOUT nGeniusONE provides detailed traffic analysis, real-time data visualization, and effective dependency mapping, making it invaluable for troubleshooting network issues.
Room for Improvement: DX Spectrum could improve its configuration complexity, reporting tools, and integration with third-party applications. Users have noted challenges with its Java-based interfaces and seek more configurability. NETSCOUT nGeniusONE could reduce overall complexity, improve user experience, and enhance integration of functionalities. Users desire better preconfigured features and more streamlined usage.
Ease of Deployment and Customer Service: DX Spectrum is primarily on-premises, with some public cloud options, and is supported reliably, although the support process can be slow and complex for some users. NETSCOUT nGeniusONE accommodates both on-premises and hybrid cloud deployments, receiving high marks for quick and effective customer service and technical support, though setup complexity is noted.
Pricing and ROI: DX Spectrum's pricing is relatively high, suitable for larger enterprises with comprehensive monitoring needs, offering strong ROI due to scalability and integration capabilities. NETSCOUT nGeniusONE is similarly high-priced, with value contingent on full feature utilization. Both solutions deliver ROI through operational efficiency and reduced troubleshooting times but represent significant financial commitments, especially for smaller enterprises.
Broadcom technical support is very good.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
The solution is highly scalable and accommodates the growth needs effectively.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Customers want to have service assurance, including NPM and APM, from one vendor.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
The cost depends on the size of the customer, as sizing controls the pricing.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.
DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.
DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.
DX Spectrum Features
DX Spectrum has many valuable key features. Some of the most useful ones include:
DX Spectrum Benefits
There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:
Reviews from Real Users
DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:
Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”
Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”
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