We performed a comparison between DX SaaS and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM)."DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"Actionable insight is the most valuable feature."
"The interface is user-friendly, making it easy to use."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"Provides a good level of tools and covers essential components."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"It is considerably cheaper compared to other tools."
"SolarWinds is reasonably priced."
"The most valuable feature of this solution is the alerts."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"GUI needs improvement with a more graphical dashboard."
"Consolidation of platforms would provide a smoother experience."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"The solution's customer service is not very good because the support takes too long."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"Complex and overly detailed setup."
"This solution would benefit from expanding on the capabilities within the API."
DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. DX SaaS is rated 6.6, while SolarWinds NPM is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity.
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