"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The simplicity of the dashboard is very good."
"We like the performance of the product."
"Working with the solution is very easy. It's user-friendly."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The monitoring so far has been good and we are happy with it."
"The VPN is one of the solution's most valuable features for us."
"DX allows you to customize and gives you a high degree of control."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"They should bring the pricing down to be more competitive."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"It is very difficult to award the service level cycles at an endpoint level."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I haven't come across any features that are lacking."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
DX SaaS is ranked 32nd in Application Performance Management (APM) with 1 review while Serverless360 is ranked 28th in Application Performance Management (APM) with 2 reviews. DX SaaS is rated 7.0, while Serverless360 is rated 9.0. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Serverless360 writes "Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module ". DX SaaS is most compared with Zabbix, DX Unified Infrastructure Management, Dynatrace, Nexthink and Splunk, whereas Serverless360 is most compared with Azure Monitor.
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