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DX NetOps vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.7
Organizations achieve positive ROI from DX NetOps within 1-1.5 years through cost savings, reduced downtime, and improved operations.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
Principal Presale Consultant at Ness Technologies
 

Customer Service

Sentiment score
7.2
Customer service quality for DX NetOps varies, with recent improvements and notable US team support, but response times fluctuate.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
Everything about DX NetOps is perfect, including the interface, technical support, and pricing.
Customer Success Intern at a tech services company with 1,001-5,000 employees
Creating a support case based on priority allows for immediate responses.
Senior Program Manager at Tata Consultancy Services
They are fast, responsive, and have technical expertise.
Senior Consultant at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.0
DX NetOps excels in scalability, efficiently managing diverse networks and large-scale operations, making it ideal for extensive network oversight.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
The product is very scalable, to the maximum.
Principal Presale Consultant at Ness Technologies
 

Stability Issues

Sentiment score
8.2
DX NetOps is praised for its stability, running smoothly without issues and receiving high ratings for dependable performance.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
Principal Presale Consultant at Ness Technologies
 

Room For Improvement

DX NetOps needs better support, UX/UI, enhanced features, integration, AI capabilities, and streamlined systems for improved efficiency.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
Senior Program Manager at Tata Consultancy Services
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
Senior Consultant at a financial services firm with 5,001-10,000 employees
I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.
Customer Success Intern at a tech services company with 1,001-5,000 employees
 

Setup Cost

DX NetOps offers flexible and often affordable pricing compared to competitors, providing robust capabilities and technical support.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
Principal Presale Consultant at Ness Technologies
I think the pricing is expensive.
Senior Consultant at a financial services firm with 5,001-10,000 employees
 

Valuable Features

DX NetOps delivers scalable network monitoring with AI automation, top-notch analytics, and customizable dashboards for advanced visibility and management.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Principal Presale Consultant at Ness Technologies
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
Senior Consultant at a financial services firm with 5,001-10,000 employees
The most valuable feature in DX NetOps is the topological view, which is the network topological view.
Senior Program Manager at Tata Consultancy Services
 

Categories and Ranking

DX NetOps
Ranking in AIOps
19th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (36th)
Sumo Logic Observability
Ranking in AIOps
14th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Cloud Monitoring Software (21st)
 

Mindshare comparison

As of January 2026, in the AIOps category, the mindshare of DX NetOps is 1.4%, up from 0.5% compared to the previous year. The mindshare of Sumo Logic Observability is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
Sumo Logic Observability1.4%
DX NetOps1.4%
Other97.2%
AIOps
 

Featured Reviews

Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Has provided topological insights and dashboard-driven network visibility across complex environments
DX NetOps can be improved by expanding its integrations with different tools, as it can currently integrate with Spectrum and other Broadcom products. It would be beneficial to gain integration capabilities with tools such as New Relic or SolarWinds. Integration with DX NetOps occurs through API, which fetches metrics from those tools, and this is currently happening in our area, with DX NetOps receiving data not only from Spectrum but also from New Relic and SolarWinds. DX NetOps could be improved by providing more communication methods beyond SNMP traps to accommodate different private clouds, especially as customers increasingly adopt vendor-specific clouds. For example, Sainsbury's uses SAP cloud, SAS, and Oracle cloud, where monitoring is not currently possible through DX NetOps and Spectrum, which are limited to certain mechanisms. Within the organization, SNMP is usable, but to display metrics from outside the organization, different communication methods such as agent-based connections, TCP/IP, or secured connections are necessary—features not currently available in DX NetOps and Spectrum.
Shamshir Nangla - PeerSpot reviewer
Site Reliability Engineer at LHV Bank
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Healthcare Company
7%
Manufacturing Company
6%
Computer Software Company
11%
Transportation Company
10%
Financial Services Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for DX NetOps?
The pricing is fair for the level of enterprise capability it provides. Proper sizing and planning during deployment helps optimise licensing and overall cost. Anyone adopting it should account for...
What needs improvement with DX NetOps?
I would like DX NetOps to integrate with all Broadcom products in the future to make it closer to a rating of 10. I would particularly like it to integrate with the Symantec portfolio and the Carbo...
What is your primary use case for DX NetOps?
I use DX NetOps for large-scale network monitoring, fault detection, and performance analysis. My work involves evaluating how well it handles distributed environments, event correlation, and proac...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

 

Sample Customers

Fujitsu
Information Not Available
Find out what your peers are saying about DX NetOps vs. Sumo Logic Observability and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.