We performed a comparison between DX NetOps and Sumo Logic Observability based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"It's good for root cause analysis for network problems and network link problems."
"A highly scalable solution."
"It is straightforward to configure, and you can quickly gather data from your infrastructure."
"The AI is the best feature in this solution."
"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"The product is easy to learn."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"I have not seen any stability issues in the product."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"One improvement that could make the product better is to streamline its modules into a more cohesive solution."
"Technical support needs to be better. They need to be more knowledgeable and responsive."
"It would be better if they had an NFA network analysis feature. We appreciate features like extended network security for bucket flows, but it would be better to have some IDs, IPS functionalities, DDoS, or something like that."
"Lacks dashboards and better integration with other solutions."
"The hardware requirements can be improved."
"Technical support could be more responsive."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
DX NetOps is ranked 11th in AIOps with 6 reviews while Sumo Logic Observability is ranked 12th in AIOps with 5 reviews. DX NetOps is rated 8.6, while Sumo Logic Observability is rated 8.0. The top reviewer of DX NetOps writes "Good performance, simple setup, and helpful for root cause analysis". On the other hand, the top reviewer of Sumo Logic Observability writes "Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools". DX NetOps is most compared with DX Spectrum, SolarWinds NPM, AppNeta by Broadcom, PRTG Network Monitor and IBM SevOne Network Performance Management (NPM), whereas Sumo Logic Observability is most compared with Dynatrace, New Relic, Prometheus, Instana Dynamic APM and Chronosphere. See our DX NetOps vs. Sumo Logic Observability report.
See our list of best AIOps vendors.
We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
