DX Unified Infrastructure Management vs Microsoft Configuration Manager comparison

Broadcom and Microsoft are both solutions in the Server Monitoring category. Broadcom is ranked #23, while Microsoft is ranked #7 with an average rating of 8.0. Broadcom holds a 0.8% mindshare in SM, compared to Microsoft’s 5.3% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

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70 Comparison Views

92% willing to recommend

Microsoft Configuration Man...

Read 81 Microsoft Configuration Manager reviews

1,884 Views
135 Comparison Views

90% willing to recommend

DX Unified Infrastructure M...

Microsoft Configuration Man...

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Executive SummaryUpdated on Jun 15, 2025

Microsoft Configuration Manager and DX Unified Infrastructure Management compete in infrastructure and application management. While both are comprehensive, DX UIM has the upper hand due to its scalable, multi-platform monitoring capabilities.

Features: Microsoft Configuration Manager offers robust features such as patch management, software deployment, and inventory control, providing automation and comprehensive reporting. DX Unified Infrastructure Management excels with a centralized monitoring platform, scalability, and extensive probe options for diverse infrastructure and applications. Its multi-tenancy and customizable dashboards are particularly beneficial.

Room for Improvement: Microsoft Configuration Manager could enhance its Mac support, remote capabilities, and client interface while reducing resource usage. DX Unified Infrastructure Management requires improvements in reporting, user interface, and initial deployment simplification, along with customization and stability in complex environments.

Ease of Deployment and Customer Service: Microsoft Configuration Manager's deployment is complex but supported by extensive documentation and community assistance, with technical support quality varying by tier and noted delays. DX Unified Infrastructure Management supports hybrid cloud and on-premises setups but also faces deployment complexity. It benefits from good service, though suggestions for more streamlined support exist. Both products are backed by comprehensive documentation but could improve their customer support responsiveness.

Pricing and ROI: Microsoft Configuration Manager's high cost structure is due to licensing models requiring Microsoft SQL licenses, but it delivers high ROI through feature sets boosting productivity. DX Unified Infrastructure Management, considered costly, offers flexible pricing appealing to MSPs, providing a favorable ROI with comprehensive monitoring capabilities and potential for negotiation.

To learn more, read our detailed DX Unified Infrastructure Management vs. Microsoft Configuration Manager Report (Updated: June 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. Microsoft Configuration Manager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Server Monitoring

23rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Network Monitoring Software (75th), IT Infrastructure Monitoring (54th), Cloud Monitoring Software (40th), AIOps (25th)

Microsoft Configuration Man...

Ranking in Server Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Configuration Management (4th), Patch Management (1st)

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.8%, down from 1.0% compared to the previous year. The mindshare of Microsoft Configuration Manager is 5.3%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

Read full review

MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can use the Drag and Drop feature to build dashboards within minutes."

"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."

"It provides a comprehensive monitoring solution for our open systems."

"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."

"Monitoring infrastructure and business applications are the most valuable features."

"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."

"It delivers our customers many metrics, so they may make decisions"

"I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution."

More DX Unified Infrastructure Management pros

"Software deployment and WSUS are most valuable."

"The product is very stable compared to older versions."

"I find the product valuable for deployment recovery and it has done much more than that."

"The most valuable features are application deployment and task-sequenced imaging."

"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."

"It's a stable product."

"The product is suitable for our size, handling 800 devices."

"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."

More Microsoft Configuration Manager pros

Cons

"We've had issues with pulling reports."

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."

"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."

"Currently lacks a mobile application which would be helpful."

"Reporting capability can be improved especially when it comes to availability."

"They need to continue to advance the filter capabilities, and provide more input fields."

More DX Unified Infrastructure Management cons

"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."

"In spite of us being a premier customer we find the support unsatisfactory."

"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."

"It needs to be able to load faster during deployment."

"Management of Linux devices could be improved."

"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."

"There were misconfigurations by our team rather than issues with the product itself. However, it does seem a bit buggy from time to time, based on what I have heard."

"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"CAD $400,000 annually."

"Reasonable setup cost and licensing prices."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"The license cost depends on the number of probes and robots."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."

"Its price is okay because it is part of our licensing."

"We use the tool's free license. It is expensive."

"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."

"The price model is different for every client."

"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."

"There is an annual license needed to use the solution."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

12%

Computer Software Company

12%

Performing Arts

Financial Services Firm

12%

Computer Software Company

10%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

See all answers

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

See all answers

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

See all answers

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Product Reports

Buyer's Guide

DX Unified Infrastructure Management

July 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

Microsoft Configuration Manager

June 2025

Download Microsoft Configuration Manager product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Buyer's Guide

DX Unified Infrastructure Management vs. Microsoft Configuration Manager

June 2025

Free Report: DX Unified Infrastructure Management vs. Microsoft Configuration Manager

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