Microsoft Configuration Manager and DX Unified Infrastructure Management both compete in the IT management and monitoring software category. DX Unified Infrastructure Management seems to have the upper hand due to its flexibility, scalability, and extensive infrastructure coverage.
Features: Microsoft Configuration Manager provides comprehensive management capabilities including application deployment, patch management, and integration with Microsoft services. Its robust reporting tools and extensive online resources are valuable features. DX Unified Infrastructure Management offers customizable monitoring across various environments, with flexibility and extensive coverage of multidisciplinary IT landscapes.
Room for Improvement: Microsoft Configuration Manager could improve performance optimization, broaden integration capabilities beyond Microsoft ecosystems, and enhance user-friendly reporting. It remains complex and resource-intensive for non-Microsoft systems. DX Unified Infrastructure Management would benefit from simplifying the user interface, enhancing reporting features, and improving both technical support responsiveness and documentation quality.
Ease of Deployment and Customer Service: Microsoft Configuration Manager is popular in on-premises and hybrid environments, supported by community resources, though users note variability in Microsoft’s support quality. DX Unified Infrastructure Management is favored for hybrid and on-premises deployments, with generally supportive customer service but requiring careful support for its complex setup.
Pricing and ROI: Microsoft Configuration Manager, often bundled with other Microsoft services, is cost-effective for existing customers but seen as costly for wider coverage. It yields a positive ROI through operational efficiencies. DX Unified Infrastructure Management is considered expensive but justified by its comprehensive capabilities, delivering strong ROI from extensive monitoring and flexibility, with price negotiation common based on device types and service levels.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Their response time and first-level support quality need improvement.
For technical support from Microsoft, I would rate them a nine.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
The product is suitable for our size, handling 800 devices.
There were misconfigurations by our team rather than issues with the product itself.
Better support and more accessible resources are crucial.
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
The solution is flexible, user-friendly, and offers essential functionality for transaction monitoring.
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
The product valuable for deployment recovery.
| Product | Market Share (%) |
|---|---|
| Microsoft Configuration Manager | 4.4% |
| DX Unified Infrastructure Management | 1.7% |
| Other | 93.9% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 64 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
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