"It is a good solution for hybrid environments and VPN."
"The multi-factor authentication process and the geo-locking features are great."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The two-factor login is great. I receive a message and just have to press okay."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"We had some trouble with the password reset function."
"The dashboard needs to be improved."
"Certain customers can not use this product because it is cloud-based."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"It's an expensive solution."
Duo Security is ranked 3rd in ZTNA as a Service with 5 reviews while Zscaler Private Access is ranked 5th in ZTNA as a Service with 1 review. Duo Security is rated 8.8, while Zscaler Private Access is rated 10.0. The top reviewer of Duo Security writes "A highly-scalable multi-factor authentication solution". On the other hand, the top reviewer of Zscaler Private Access writes "Provides us with ease of access to VPN while providing security for our networks". Duo Security is most compared with Microsoft Authenticator, Fortinet FortiAuthenticator, Fortinet FortiToken, Okta Workforce Identity and UserLock, whereas Zscaler Private Access is most compared with Prisma Access by Palo Alto Networks, Cisco AnyConnect Secure Mobility Client, Okta Workforce Identity, Perimeter 81 and OpenVPN Access Server.
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