We performed a comparison between Cisco Duo and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service."Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"The most valuable aspect is the authentication and the SSO."
"Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"It's pretty easy for users to figure it out."
"Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"SASE's most valuable features are proxy and content filtering."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"It is a stable solution."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"Yes, it is very stable. I have never seen it go down, not once."
"The dashboard needs to be improved."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"Sometimes, it's a little harder for customers to adopt."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"The area that requires improvement is their support. The current support is lacking."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"We would like to extend the SASE applications for Zscaler."
"We often face performance and latency issues with Zscaler SASE."
"I can't speak to any missing features."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"There is some issue while accessing the portal. It takes too long."
Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Cisco Duo is rated 8.8, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and RSA Authentication Manager, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cisco AnyConnect Secure Mobility Client and Check Point Remote Access VPN.
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