Druva inSync vs MSP360 Backup comparison

Druva and MSP360 are both solutions in the Cloud Backup category. Druva is ranked #28 with an average rating of 7.3, while MSP360 is ranked #44. Druva holds a 1.3% mindshare in CB, compared to MSP360’s 1.4% mindshare. Additionally, 86% of Druva users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Druva inSync

Read 20 Druva inSync reviews

4,133 Views
3,306 Comparison Views

86% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

4,516 Views
2,213 Comparison Views

100% willing to recommend

Druva inSync

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Druva inSync and MSP360 Backup are competitive in data protection. Druva inSync leads in support and pricing, while MSP360 Backup shines in features for capability-focused buyers.

Features: Druva inSync provides robust data loss prevention, rapid deployment, and enterprise application integration. MSP360 Backup offers flexible cloud-based backup solutions, strong encryption, and extensive platform support, catering to varied cloud environments.

Room for Improvement: Druva inSync could improve by extending data retention periods and reducing endpoint user update effects. MSP360 Backup may enhance user interface intuitiveness, streamline advanced configuration settings, and offer more granular restore options to boost user satisfaction.

Ease of Deployment and Customer Service: Druva inSync simplifies deployment with cloud integration and strong remote management, backed by responsive customer service. MSP360 Backup benefits from straightforward installation but may challenge less tech-savvy teams with its flexible deployment options.

Pricing and ROI: Druva inSync offers competitive pricing with high ROI through scalable subscriptions. MSP360 Backup's higher upfront cost is offset by its feature-rich offering, justifying the investment for feature-driven deployments.

To learn more, read our detailed Druva inSync vs. MSP360 Backup Report (Updated: June 2026).

Buyer's Guide

Druva inSync vs. MSP360 Backup

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva inSync

Ranking in Cloud Backup

28th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

SaaS Backup (11th)

MSP360 Backup

Ranking in Cloud Backup

44th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.3%, down from 2.4% compared to the previous year. The mindshare of MSP360 Backup is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Druva inSync	1.3%
MSP360 Backup	1.4%
Other	97.3%

Cloud Backup

Featured Reviews

reviewer2839371

Assistant Consultant at a tech services company with 11-50 employees

Single item recovery has transformed mailbox backups and now provides faster, precise restores

Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature about Druva is that it is 100% based in the cloud, scans the backups for ransomware, has a security element, includes unlimited uploads and downloads in the price, provides a granular approach to backup and restores so that customers can retrieve individual files, is incredibly fast, and dedupes all your data and only charges you for the amount of data that's been deduped as opposed to what it originally sees."

"The tool has good features. The backup is also accurate."

"Druva allows us to be secure in knowing our clients are backed up."

"One of the most valuable features is it is available on the cloud, so I do not need to make a firewall. Second, the backup speed is outstanding. The third thing is that the section policy is very good and gives you a lot of flexibility and granularity regarding what you need to back up."

"The recovery aspect of the solution is its most valuable feature."

"We love the product and its offerings, and feel that it is the best product in the market."

"The way they handle the backups is pretty good."

"We get control over authentication policies and create an agentless backup by generating a token for that."

More Druva inSync pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"General ease of use and performance of the Windows version is the most valuable feature."

"The initial setup is very easy. It's not overly complex."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Technical support is very good."

More MSP360 Backup pros

Cons

"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."

"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."

"Auto registration of non-domain machines is missing, as registration is a manual process of creating a key and adding it to the client."

"The speed could be better."

"I have faced some challenges with these integrations."

"It would be good if bare metal backups were possible."

"The solution takes a lot of time during restoration."

"The support of other cloud services needs to be improved. It has very good cloud support for AWS but not with others."

More Druva inSync cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The product could be more user-friendly."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The other issue is that I don't like the implementation of the SQL backup."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

More MSP360 Backup cons

Pricing and Cost Advice

"The pricing is thirty-five dollars per year or three dollars per month per user."

"The pricing of Druva inSync is very high as compared to other cloud backup solutions."

"The product is fairly priced, I would rate its pricing five out of ten."

"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."

"The price is quite good, It's approximately $4000.00 per user for one year."

"Once you decide to go with this product the cost can be worked out with the vendor."

"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."

"It's approximately $4000.00 per user for one year."

More Druva inSync pricing and cost advice

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Construction Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?

From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.

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What needs improvement with Druva inSync?

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What is your primary use case for Druva inSync?

I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...

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Product Reports

Buyer's Guide

Druva inSync

June 2026

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Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Also Known As

inSync

Cloudberry Backup

Overview

Druva inSync is a cloud-based backup solution offering secure, fast, and cost-effective data protection. Ideal for enterprises, it provides seamless integration with Office 365 and ensures agile data retrieval and compliance.

Druva inSync provides organizations with a reliable approach to endpoint data backup. Emphasizing cloud efficiency, it integrates easily with Microsoft Office 365 for comprehensive coverage, including granular file restoration. It supports enterprises with features like data deduplication and geofencing while ensuring data integrity through encryption and ransomware scanning. The platform offers simplicity in configuration and agility in data retrieval, leveraging AI for compliance. Cost-efficient and cloud-managed, it operates without the need for third-party storage and delivers fast recovery even in remote work scenarios.

What features does Druva inSync offer?

Block-Level Deduplication: Enhances data efficiency by storing unique data blocks only.
Geofencing: Improves data security by restricting access based on geographical location.
Office 365 and G Suite Backup: Provides comprehensive protection for vital business tools.
Data Encryption: Protects sensitive information with robust encryption techniques.
Ransomware Scanning: Proactively detects and prevents ransomware threats.
Mobile Backup: Offers backup solutions across mobile devices.
Resource Throttling: Manages network resources efficiently without affecting performance.

What benefits should users consider?

Fast Restoration Speed: Quickly recover critical data and minimize downtime.
Cost Efficiency: Eliminates the need for third-party storage solutions.
Easy Configuration: Simple setup process for seamless operation.
AI Compliance Features: Enhances regulatory compliance with intelligent tools.

Implemented widely in industries like finance, healthcare, and technology, Druva inSync is crucial for endpoint data protection. It maintains security and operational continuity, integrating smoothly with environments reliant on cloud applications such as Office 365, Exchange, and Salesforce, adapting to remote work demands.

Druva

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.

StratX

Buyer's Guide

Druva inSync vs. MSP360 Backup

June 2026

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