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Druva inSync vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
31st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
SaaS Backup (12th)
MSP360 Backup
Ranking in Cloud Backup
43rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.2%, down from 2.5% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync1.2%
MSP360 Backup1.5%
Other97.3%
Cloud Backup
 

Featured Reviews

reviewer2839371 - PeerSpot reviewer
Assistant Consultant at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers do not need to purchase third party storage or a separate server for data backup."
"It is simple to implement and use. It's very flexible."
"We love the product and its offerings, and feel that it is the best product in the market."
"On a scale of 1-10, I rate this solution a 10."
"Druva allows us to be secure in knowing our clients are backed up."
"Customers are very happy with this solution."
"The recovery aspect of the solution is its most valuable feature, and requiring very little effort for implementation as well as the simplicity of configuration are all very useful."
"It's incredibly fast."
"The solution is easy to access and handles things efficiently."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
"MSP360 Backup's most valuable feature is its backup interface."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
 

Cons

"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"I would like to see security improved in the next release."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"It would be good if bare metal backups were possible."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
"Auto registration of non-domain machines is missing, as registration is a manual process of creating a key and adding it to the client."
"The one area that needs to improve is the pricing."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The product could be more user-friendly."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The interface could use some updating."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The graphics are looking a bit old and should be updated."
 

Pricing and Cost Advice

"It's approximately $4000.00 per user for one year."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"The price is quite good, It's approximately $4000.00 per user for one year."
"Once you decide to go with this product the cost can be worked out with the vendor."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"The pricing is good."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
9%
Construction Company
7%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
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Also Known As

inSync
Cloudberry Backup
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
StratX
Find out what your peers are saying about Druva inSync vs. MSP360 Backup and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.