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Druva inSync vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
26th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
SaaS Backup (7th)
MSP360 Backup
Ranking in Cloud Backup
47th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (58th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.5%, down from 2.5% compared to the previous year. The mindshare of MSP360 Backup is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync1.5%
MSP360 Backup1.3%
Other97.2%
Cloud Backup
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Has reduced manual efforts through automation and simplifies data protection across cloud platforms
We collect reviews for software products. After visiting our site and downloading reports on Acronis and Druva inSync, I would like to know if you are working with those products The best features of Druva inSync from my perspective are what attract customers to the product. I appreciate the good…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You don't need a certified administrator to manage this product."
"It is simple to implement and use. It's very flexible."
"The recovery aspect of the solution is its most valuable feature, and requiring very little effort for implementation as well as the simplicity of configuration are all very useful."
"The recovery aspect of the solution is its most valuable feature."
"Our customers do not need to purchase third party storage or a separate server for data backup."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
"On a scale of 1-10, I rate this solution a 10."
"Druva allows us to be secure in knowing our clients are backed up."
"The most valuable feature of MSP360 Backup is its reliability."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Client-side encryption minimizes worries about data being captured on the back-end."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Provides connectivity to a lot of different cloud storage solutions."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"It has allowed me to implement a cost effective, highly configurable solution."
 

Cons

"The user quota is an area that needs to be improved."
"Auto registration of non-domain machines is missing, as registration is a manual process of creating a key and adding it to the client."
"The support team generally needs to be more proactive with technical and general suggestions."
"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"The user quota is an area that needs to be improved."
"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."
"The user quota is an area that needs to be improved."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"The restore time could improve. When we had an issue the restore time was lengthy."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution's pricing is very high."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
 

Pricing and Cost Advice

"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"The price is quite good, It's approximately $4000.00 per user for one year."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"It's approximately $4000.00 per user for one year."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"Once you decide to go with this product the cost can be worked out with the vendor."
"The product is fairly priced, I would rate its pricing five out of ten."
"The pricing is good."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
6%
Manufacturing Company
10%
Comms Service Provider
7%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
There is room for improvement in Druva inSync. In the next release, I would like to see additional features and functionalities that focus more on AI functionality, similar to what other vendors of...
Ask a question
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Comparisons

 

Also Known As

inSync
Cloudberry Backup
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
StratX
Find out what your peers are saying about Druva inSync vs. MSP360 Backup and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.