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Druva inSync vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
SaaS Backup (6th)
MSP360 Backup
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Disaster Recovery (DR) Software (27th), MSP Backup (3rd)
 

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Druva inSync is 2.5%, down from 2.9% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

SanjayMishra - PeerSpot reviewer
Lightweight, easy to install and configure, and it does its job automatically
One functionality I would like is the ability to manage multiple Office 365 tenants from a single console. Currently, Druva can manage only one Office 365 tenant per console. As a customer, I should be able to manage all Office 365 tenants from a single console. This is one product feature I am looking for.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's incredibly fast."
"The tool has good features. The backup is also accurate."
"If you are looking for a backup solution, go with Druva because it's quite simple."
"The main benefit of this solution is that it automatically scans the files for ransomware after the backup is complete."
"The initial setup is straightforward."
"Druva inSync is very easy to use."
"You don't need a certified administrator to manage this product."
"It has a straightforward installation."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has allowed me to implement a cost effective, highly configurable solution."
"The initial setup is very easy. It's not overly complex."
"Provides connectivity to a lot of different cloud storage solutions."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"MSP360 Backup's most valuable feature is its backup interface."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
 

Cons

"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"The user quota is an area that needs to be improved."
"It would be good if bare metal backups were possible."
"The speed could be better."
"The support team generally needs to be more proactive with technical and general suggestions."
"The user quota is an area that needs to be improved."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The product could be more user-friendly."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
 

Pricing and Cost Advice

"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"The product is fairly priced, I would rate its pricing five out of ten."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"The pricing is good."
"The price is quite good, It's approximately $4000.00 per user for one year."
"Once you decide to go with this product the cost can be worked out with the vendor."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
17%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
Pricing is average, but compared to the other solution, they need to revise their price list.
What needs improvement with Druva inSync?
Real-time alerts are crucial for better incident management. Additionally, the support team generally needs to be more proactive with technical and general suggestions. The documentation should be ...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

inSync
Cloudberry Backup
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
StratX
Find out what your peers are saying about Druva inSync vs. MSP360 Backup and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.