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Druva inSync vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
23rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
SaaS Backup (11th)
MSP360 Backup
Ranking in Cloud Backup
36th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (51st), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.2%, down from 2.1% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync1.2%
MSP360 Backup1.5%
Other97.3%
Cloud Backup
 

Featured Reviews

MP
Securuty solution architect at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a straightforward installation."
"The main benefit of this solution is that it automatically scans the files for ransomware after the backup is complete."
"The way they handle the backups is pretty good."
"Druva inSync is very easy to use."
"Druva allows us to be secure in knowing our clients are backed up."
"If you are looking for a backup solution, go with Druva because it's quite simple."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
"Customers are very happy with this solution."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is easy to access and handles things efficiently."
"The most valuable feature of MSP360 Backup is its reliability."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Technical support is very good."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
 

Cons

"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."
"I would like to see security improved in the next release."
"The speed could be better."
"The current procedure for data encryption is not as straightforward"
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The support of other cloud services needs to be improved. It has very good cloud support for AWS but not with others."
"The solution takes a lot of time during restoration."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution's pricing is very high."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface could use some updating."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
 

Pricing and Cost Advice

"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"The product is fairly priced, I would rate its pricing five out of ten."
"The pricing is good."
"It's approximately $4000.00 per user for one year."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"Once you decide to go with this product the cost can be worked out with the vendor."
"The price is quite good, It's approximately $4000.00 per user for one year."
"I rate the price of MSP360 Backup a seven out of ten."
"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
Comms Service Provider
14%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
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Also Known As

inSync
Cloudberry Backup
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
StratX
Find out what your peers are saying about Druva inSync vs. MSP360 Backup and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.