Druva inSync vs MSP360 Backup comparison

Druva and MSP360 are both solutions in the Cloud Backup category. Druva is ranked #31 with an average rating of 7.3, while MSP360 is ranked #43. Druva holds a 1.2% mindshare in CB, compared to MSP360’s 1.5% mindshare. Additionally, 86% of Druva users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Druva inSync

Read 20 Druva inSync reviews

4,599 Views
3,633 Comparison Views

86% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

5,475 Views
2,683 Comparison Views

100% willing to recommend

Druva inSync

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Druva inSync and MSP360 Backup are competitive in data protection. Druva inSync leads in support and pricing, while MSP360 Backup shines in features for capability-focused buyers.

Features: Druva inSync provides robust data loss prevention, rapid deployment, and enterprise application integration. MSP360 Backup offers flexible cloud-based backup solutions, strong encryption, and extensive platform support, catering to varied cloud environments.

Room for Improvement: Druva inSync could improve by extending data retention periods and reducing endpoint user update effects. MSP360 Backup may enhance user interface intuitiveness, streamline advanced configuration settings, and offer more granular restore options to boost user satisfaction.

Ease of Deployment and Customer Service: Druva inSync simplifies deployment with cloud integration and strong remote management, backed by responsive customer service. MSP360 Backup benefits from straightforward installation but may challenge less tech-savvy teams with its flexible deployment options.

Pricing and ROI: Druva inSync offers competitive pricing with high ROI through scalable subscriptions. MSP360 Backup's higher upfront cost is offset by its feature-rich offering, justifying the investment for feature-driven deployments.

To learn more, read our detailed Druva inSync vs. MSP360 Backup Report (Updated: August 2026).

Buyer's Guide

Druva inSync vs. MSP360 Backup

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva inSync

Ranking in Cloud Backup

31st

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

SaaS Backup (12th)

MSP360 Backup

Ranking in Cloud Backup

43rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (6th)

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Druva inSync is 1.2%, down from 2.5% compared to the previous year. The mindshare of MSP360 Backup is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Druva inSync	1.2%
MSP360 Backup	1.5%
Other	97.3%

Cloud Backup

Featured Reviews

reviewer2839371

Assistant Consultant at a tech services company with 11-50 employees

Single item recovery has transformed mailbox backups and now provides faster, precise restores

Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You don't need a certified administrator to manage this product."

"The way they handle the backups is pretty good."

"We get control over authentication policies and create an agentless backup by generating a token for that."

"Druva allows us to be secure in knowing our clients are backed up."

"Druva inSync is very easy to use."

"The initial setup is straightforward."

"It is simple to implement and use. It's very flexible."

"Out of all the solutions we evaluated, Druva inSync was the most affordable."

More Druva inSync pros

"It has allowed me to implement a cost effective, highly configurable solution."

"Technical support is very good."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"General ease of use and performance of the Windows version is the most valuable feature."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The initial setup is very easy. It's not overly complex."

More MSP360 Backup pros

Cons

"I would like to see security improved in the next release."

"I have faced some challenges with these integrations."

"The support team generally needs to be more proactive with technical and general suggestions."

"To make Druva inSync better, they can implement additional DLP."

"The support of other cloud services needs to be improved. It has very good cloud support for AWS but not with others."

"The restoration of notes is a limitation; Druva inSync is not capable of restoring notes, and there is some limitation of restoration for certain folders."

"Auto registration of non-domain machines is missing, as registration is a manual process of creating a key and adding it to the client."

"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."

More Druva inSync cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

More MSP360 Backup cons

Pricing and Cost Advice

"It's approximately $4000.00 per user for one year."

"Once you decide to go with this product the cost can be worked out with the vendor."

"The pricing of Druva inSync is very high as compared to other cloud backup solutions."

"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."

"The pricing is good."

"Out of all the solutions we evaluated, Druva inSync was the most affordable."

"The price is quite good, It's approximately $4000.00 per user for one year."

"The product is fairly priced, I would rate its pricing five out of ten."

More Druva inSync pricing and cost advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Construction Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?

From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.

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What needs improvement with Druva inSync?

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What is your primary use case for Druva inSync?

I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...

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Product Reports

Buyer's Guide

Druva inSync

August 2026

Download Druva inSync product report

Buyer's Guide

MSP360 Backup

July 2026

Download MSP360 Backup product report

Also Known As

inSync

Cloudberry Backup

Overview

Druva inSync is a cloud-based backup solution offering secure, fast, and cost-effective data protection. Ideal for enterprises, it provides seamless integration with Office 365 and ensures agile data retrieval and compliance.

Druva inSync provides organizations with a reliable approach to endpoint data backup. Emphasizing cloud efficiency, it integrates easily with Microsoft Office 365 for comprehensive coverage, including granular file restoration. It supports enterprises with features like data deduplication and geofencing while ensuring data integrity through encryption and ransomware scanning. The platform offers simplicity in configuration and agility in data retrieval, leveraging AI for compliance. Cost-efficient and cloud-managed, it operates without the need for third-party storage and delivers fast recovery even in remote work scenarios.

What features does Druva inSync offer?

Block-Level Deduplication: Enhances data efficiency by storing unique data blocks only.
Geofencing: Improves data security by restricting access based on geographical location.
Office 365 and G Suite Backup: Provides comprehensive protection for vital business tools.
Data Encryption: Protects sensitive information with robust encryption techniques.
Ransomware Scanning: Proactively detects and prevents ransomware threats.
Mobile Backup: Offers backup solutions across mobile devices.
Resource Throttling: Manages network resources efficiently without affecting performance.

What benefits should users consider?

Fast Restoration Speed: Quickly recover critical data and minimize downtime.
Cost Efficiency: Eliminates the need for third-party storage solutions.
Easy Configuration: Simple setup process for seamless operation.
AI Compliance Features: Enhances regulatory compliance with intelligent tools.

Implemented widely in industries like finance, healthcare, and technology, Druva inSync is crucial for endpoint data protection. It maintains security and operational continuity, integrating smoothly with environments reliant on cloud applications such as Office 365, Exchange, and Salesforce, adapting to remote work demands.

Druva

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.

StratX

Buyer's Guide

Druva inSync vs. MSP360 Backup

August 2026

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