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Druva inSync vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
16th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
SaaS Backup (6th)
MSP360 Backup
Ranking in Cloud Backup
42nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Disaster Recovery (DR) Software (31st), MSP Backup (5th)
 

Mindshare comparison

As of September 2025, in the Cloud Backup category, the mindshare of Druva inSync is 2.3%, down from 2.9% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Druva inSync2.3%
MSP360 Backup0.9%
Other96.8%
Cloud Backup
 

Featured Reviews

SanjayMishra - PeerSpot reviewer
Lightweight, easy to install and configure, and it does its job automatically
One functionality I would like is the ability to manage multiple Office 365 tenants from a single console. Currently, Druva can manage only one Office 365 tenant per console. As a customer, I should be able to manage all Office 365 tenants from a single console. This is one product feature I am looking for.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's incredibly fast."
"On a scale of 1-10, I rate this solution a 10."
"If you are looking for a backup solution, go with Druva because it's quite simple."
"Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the system, configure it, perform day-to-day monitoring tasks, and check for any issues or configurations needed. Overall, it's a simple and easy-to-use tool with a high-speed and straightforward interface for management."
"One of the most valuable features is it is available on the cloud, so I do not need to make a firewall. Second, the backup speed is outstanding. The third thing is that the section policy is very good and gives you a lot of flexibility and granularity regarding what you need to back up."
"Users do not need to contact IT administrators to recover lost or deleted files. They can do it on their own, eliminating waiting time."
"Druva inSync is very easy to use."
"The way they handle the backups is pretty good."
"Technical support is very good."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"It has allowed me to implement a cost effective, highly configurable solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is simple to use and easy to configure."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
 

Cons

"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The product needs to improve its support."
"To make Druva inSync better, they can implement additional DLP."
"I would like to see security improved in the next release."
"The support team generally needs to be more proactive with technical and general suggestions."
"This solution would benefit from the inclusion of an on-premise backup feature, as currently, they are offering everything in the cloud."
"The support of other cloud services needs to be improved. It has very good cloud support for AWS but not with others."
"The user quota is an area that needs to be improved."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The product could be more user-friendly."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
 

Pricing and Cost Advice

"Once you decide to go with this product the cost can be worked out with the vendor."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The price is quite good, It's approximately $4000.00 per user for one year."
"It's approximately $4000.00 per user for one year."
"The pricing is good."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"Its pricing needs improvement."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Comms Service Provider
6%
University
5%
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Druva inSync?
Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the sy...
What is your experience regarding pricing and costs for Druva inSync?
Pricing is average, but compared to the other solution, they need to revise their price list.
What needs improvement with Druva inSync?
Currently, there is not anything required for improvement as they are already enhancing their existing solutions. We have suggested improvements for geolocations and other matters. To make Druva in...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

inSync
Cloudberry Backup
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
StratX
Find out what your peers are saying about Druva inSync vs. MSP360 Backup and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.