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DigiCert PKI Platform vs JumpCloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
DigiCert PKI Platform
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Authentication Systems (11th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (10th), Identity Management (IM) (12th), Enterprise Password Managers (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), ZTNA as a Service (13th), Active Directory Bridge (4th), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Indra Maulana - PeerSpot reviewer
Tailored to the lifecycle management needs of banks
The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.
MuhammadAzhar Khan - PeerSpot reviewer
Manage multiple cloud platforms seamlessly with unified credentials
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Its initial setup was straightforward."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Technical support is pretty sharp and very responsive."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."
"The most valuable feature is the communication based on PKI certificates."
"The product enables device management."
"Ability to integrate all applications."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"Scalability-wise, I rate the solution a ten out of ten."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Its pricing could be better."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The dashboards for local use could be better."
"Sometimes, obviously, there are bugs."
"The reporting feature needs improvement."
"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."
"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"They need more straightening of the SSO capabilities."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"I would rate it seven for the price."
"This solution won't cost much, as this would be free with the licensing from Microsoft."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Financial Services Firm
16%
Computer Software Company
14%
Educational Organization
9%
Manufacturing Company
6%
Comms Service Provider
16%
Computer Software Company
15%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about DigiCert PKI Platform?
I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The ...
What needs improvement with DigiCert PKI Platform?
The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, bo...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...
What needs improvement with JumpCloud?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...
 

Also Known As

iBoss Cloud Platform
DigiCert PKI, Symantec Managed PKI Service
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
paypal, verizon, cloudflare
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about DigiCert PKI Platform vs. JumpCloud and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.