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Dell PowerProtect Backup Services vs Veritas NetBackup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Dell PowerProtect enhances ROI with security, cost savings, efficient restoration, reduced overheads, improved recovery, and strengthened data protection.
Sentiment score
1.0
Veritas NetBackup offers a consistent ROI by ensuring data protection, efficient restoration, and reduced backup windows despite its cost.
Storage savings have been approximately fifty to seventy percent reduction in backup storage through compression and deduplication.
Assistant Manager at a outsourcing company with 51-200 employees
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Pre Sales Manager at a tech services company with 51-200 employees
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
VP Of Security at NatureFresh™ Farms
It is suitable for our nature of business because data is very critical, and we cannot compromise on backup.
Deputy Director IT at DHA Lahore
 

Customer Service

Sentiment score
5.4
Dell PowerProtect Backup Services support is efficient, with skilled server support preferred, despite occasional slow technical response times.
Sentiment score
6.3
Veritas NetBackup support receives mixed reviews, praised for expertise but criticized for inconsistencies and slow response times.
The skill of the support is good, but the response time is something that needs to be better.
Oficial Senior at a financial services firm with 1,001-5,000 employees
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
VP Of Security at NatureFresh™ Farms
I've always rated Dell with excellent support.
System Administrator
The support from Veritas NetBackup is very good.
Consultant at MTN
The customer support is very poor.
Solutions Architect at Rigor Systems Limited
The technical support from Veritas is rated an eight, as the local partners are good and support us.
Senior Manager at a logistics company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.2
Dell PowerProtect Backup Services offers scalable, efficient management for diverse workloads, supporting organizational growth and storage expansion needs.
Sentiment score
6.0
Veritas NetBackup offers scalability and flexibility but faces cost concerns and challenges with new versions and integrations.
The one thing that we found is that they were not scalable.
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services handles multi-cloud workloads efficiently across edge, core, and cloud environments with centralized management and consistent data protection policies.
Assistant Manager at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
Pre Sales Manager at a tech services company with 51-200 employees
I feel that if you can keep it at least two or three levels back or forward with backward compatibility available, it would help people use the old disk storage and get more storage space.
Senior Manager at a logistics company with 10,001+ employees
The size of the catalog was an issue, but it was more about outgrowing our own architecture than a problem with Veritas NetBackup itself.
Consultant at MTN
 

Stability Issues

Sentiment score
8.3
Dell PowerProtect Backup Services offers reliable encryption, regional replication, and cyber recovery with minimal downtime, swiftly resolved by support.
Sentiment score
8.5
Veritas NetBackup is praised for its exceptional stability, remaining reliable and error-free with high performance in demanding environments.
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
Pre Sales Manager at a tech services company with 51-200 employees
The platform has provided consistent backup solution performance and reliable recovery capabilities.
Assistant Manager at a outsourcing company with 51-200 employees
There's never an issue with the data, so the encryption works excellently.
System Administrator
Veritas NetBackup performs well in terms of stability.
Consultant at MTN
In the last 10 years, I have never faced a single incident regarding stability with Veritas NetBackup.
Deputy Director IT at DHA Lahore
 

Room For Improvement

Dell PowerProtect Backup Services needs better support, enhanced features, improved UI, compliance, multi-cloud integration, and price adjustments.
Veritas NetBackup requires UI improvements, better integration, enhanced support response, cost-effectiveness, and usability enhancements, including pricing and speed.
allowing us to get that final single pane of glass to function with everything in the product suite
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services could improve by providing more proactive alerts and predictive monitoring to identify potential issues before they impact operations.
Assistant Manager at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
Oficial Senior at a financial services firm with 1,001-5,000 employees
Veritas NetBackup needs improvement in terms of integration with the cloud.
Consultant at MTN
We would really appreciate if Veritas offers products by which we can secure our backups against these ransomware attacks.
Deputy Director IT at DHA Lahore
Support tickets take too long to be solved and the quality of engineers they have for support has lately become lacking.
Solutions Architect at Rigor Systems Limited
 

Setup Cost

Dell PowerProtect is cost-efficient with reliable recovery but could improve in affordability and pricing model simplicity.
Veritas NetBackup is costly but valued for features and scalability in large enterprises; less competitive for smaller setups.
The main areas for improvement are providing more flexible licensing options, simpler pricing, and more cost-efficient scaling for growing cloud workloads.
Assistant Manager at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services costs us around 10 grand.
System Administrator
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
Pre Sales Manager at a tech services company with 51-200 employees
My experience with pricing, setup cost, and licensing is that the appliance licensing is a bit tricky and a bit expensive, especially when I have to license the hardware and the software;
Solutions Architect at Rigor Systems Limited
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
Senior Manager at a logistics company with 10,001+ employees
 

Valuable Features

Dell PowerProtect Backup Services offers ease of use, cloud integration, robust security, scalability, and efficient data restoration.
Veritas NetBackup offers scalability, compatibility, security, and efficient storage, making it a preferred choice for enterprise data protection.
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
VP Of Security at NatureFresh™ Farms
The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware.
Assistant Manager at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services has positively impacted our organization because in cases where we have a system shutdown or failure, we have not lost any data.
IT architect at a manufacturing company with 10,001+ employees
In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure.
Senior Manager at a logistics company with 10,001+ employees
I have found Veritas NetBackup to be the most reliable backup solution I have worked with so far.
Solutions Architect at Rigor Systems Limited
Although we do not utilize its deduplication technology or cloud integration, we can trigger storage actions with NetBackup.
Consultant at MTN
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
23rd
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Veritas NetBackup
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect Backup Services is 0.3%, up from 0.0% compared to the previous year. The mindshare of Veritas NetBackup is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup1.5%
Dell PowerProtect Backup Services0.3%
Other98.2%
Backup and Recovery
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager at a outsourcing company with 51-200 employees
Automated cloud backups have strengthened ransomware recovery and reduced laptop data loss
The best features Dell PowerProtect Backup Services offers include source-side deduplication. The lightweight agent resides on the client, deduplicates data locally before transmitting, and only uploads the unique or modified blocks, which drastically minimizes bandwidth utilization and saves the cloud storage footprint, rather than transferring massive data blocks over the internet and duplicating them at the storage target. Another valuable feature is the air-gapped encrypted storage. The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware. The zero egress restore model is also significant. A massive pain point with cloud-native storage is the fee structure, but Dell PowerProtect Backup Services stands out by allowing unlimited full restore points without charging data egress fees, which represents a huge cost to enterprises. Unified multi-workload management provides the ability to control data from Microsoft 365, SaaS applications, distributed employee laptops, or virtual machine servers in a single centralized pane of glass, which eliminates the need to jump between different backup solutions. The impact of Dell PowerProtect Backup Services on my organization has been positive. The backup process has become more reliable and automated, reducing the need for manual intervention and lowering the risk of missed backups. Recovery time has improved, allowing us to restore critical systems and data much faster during incidents. The platform's deduplication and compression capabilities have helped us reduce storage costs while optimizing backup efficiency. Additionally, its centralized management and reporting gives us visibility into our data protection environment, making it easier to monitor compliance and identify potential issues before they become problems.
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.
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Top Industries

By visitors reading reviews
Outsourcing Company
28%
Construction Company
22%
Financial Services Firm
8%
Comms Service Provider
6%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
My experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services is that Dell needs to be more cost-competitive. Although it is good, it still needs to improve on the pri...
What needs improvement with Dell PowerProtect Backup Services?
So far, Dell PowerProtect Backup Services was good, and if there is anything we need in terms of improvement, we will definitely touch base with Dell and give our feedback. As of now, I cannot thin...
What is your primary use case for Dell PowerProtect Backup Services?
From my viewpoint, the main use case for Dell PowerProtect Backup Services at Caterpillar is reliability; I can rely more on Dell as an overall solution.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What is your experience regarding pricing and costs for Veritas NetBackup?
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
What needs improvement with Veritas NetBackup?
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failov...
 

Overview

 

Sample Customers

Information Not Available
Beta Offshore
Find out what your peers are saying about Dell PowerProtect Backup Services vs. Veritas NetBackup and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.