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Dell OpenManage Enterprise vs Device42 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell OpenManage Enterprise
Ranking in Data Center Infrastructure Management
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Device42
Ranking in Data Center Infrastructure Management
6th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
IT Asset Management (9th), Configuration Management Databases (4th), IP Address Management (IPAM) Tools (5th)
 

Mindshare comparison

As of July 2025, in the Data Center Infrastructure Management category, the mindshare of Dell OpenManage Enterprise is 15.7%, up from 15.4% compared to the previous year. The mindshare of Device42 is 5.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management
 

Featured Reviews

Juan LuisNuñez - PeerSpot reviewer
Proactive and improved inventory management with seamless infrastructure integration
The solution is primarily used to manage the inventory of hardware and to scan for firmware packages that have not been updated. This helps customers to anticipate potential problems with the hardware by not doing patches. We also use it in network management to view and manage all network devices…
AHMEDKASSAB - PeerSpot reviewer
Allows us to determine the exact placement of assets based on the building maps and the room details
In my experience, I believe that the key concern is the pricing strategy of the solution. Instead, other solutions are much more cost-effective. Previously, Device42 has altered the pricing model to include a subscription fee which I see as very costly. They should change their pricing strategy and license scheme, conduct market research and ensure that they provide the right product in the market at the right price.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to manage the entire inventory of the data center, even if they are not Dell products."
"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."
"The topology layout is the most valuable feature."
"The solution's automatic IT asset discovery and inventory functionality are top-notch. The thing I like is that it's open-source. If I need to change them — and they've given me links on GitHub to have them — I can go and change them to pull exactly what I want, as frequently as I want."
"The continuous asset discovery is good because it means not having to manually input all the small data, such as IP addresses, leases, etc. It helps and saves us a lot of time."
"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."
"The import/export for bulk operations is a valuable and good feature."
"The Insights+ component is useful for us because it does business application mapping and helps us visualize it. It saves us time because we don't have to hunt for data."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
 

Cons

"The solution could improve in its integration with digitalization solutions and Kubernetes releases, like SUSE Rancher and Red Hat OpenShift."
"It would be nice for the agent to have an installer versus a single file across multiple systems."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"The product must provide AI features."
"The architecture is a bit old-fashioned. Device42 is on one server, appliance, virtual machine, or guest. We are loading more into Device42 than it can hold. Overloading Device42 with REST API calls or tasks will directly impact every aspect because the server will be too busy to answer requests."
"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself. It's really difficult when we have 10 minutes of Device42 downtime because none of our teams can work for those 10 minutes, and it's more time lost if there is longer downtime. An improvement would be to have a cluster implementation of Device42 to have high-availability and ensure that we don't have downtime in case of failure."
 

Pricing and Cost Advice

Information not available
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"The product cost is low. It is quite cheap."
"Our licensing costs are on a yearly basis."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"We pay $100,000 per year."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Educational Organization
13%
Computer Software Company
12%
Retailer
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Dell OpenManage Enterprise?
The main advantage is that OpenManage is a free tool unless additional software packages are integrated, which require payment. We usually install the free solution provided by Dell.
What needs improvement with Dell OpenManage Enterprise?
The solution could improve in its integration with digitalization solutions and Kubernetes releases, like SUSE Rancher and Red Hat OpenShift.
What is your primary use case for Dell OpenManage Enterprise?
The solution is primarily used to manage the inventory of hardware and to scan for firmware packages that have not been updated. This helps customers to anticipate potential problems with the hardw...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What is your primary use case for Device42?
I use the solution for physical assets management, IT management, and application dependency mapping.
 

Also Known As

Dell EMC OpenManage
No data available
 

Overview

 

Sample Customers

University of Pisa, CERN
Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Find out what your peers are saying about Dell Technologies, Lenovo, Nutanix and others in Data Center Infrastructure Management. Updated: July 2025.
863,901 professionals have used our research since 2012.