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Dell OpenManage Enterprise vs Device42 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell OpenManage Enterprise
Ranking in Data Center Infrastructure Management
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Device42
Ranking in Data Center Infrastructure Management
6th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
IT Asset Management (9th), Configuration Management Databases (4th), IP Address Management (IPAM) Tools (5th)
 

Mindshare comparison

As of September 2025, in the Data Center Infrastructure Management category, the mindshare of Dell OpenManage Enterprise is 13.4%, down from 16.5% compared to the previous year. The mindshare of Device42 is 8.7%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management Market Share Distribution
ProductMarket Share (%)
Dell OpenManage Enterprise13.4%
Device428.7%
Other77.9%
Data Center Infrastructure Management
 

Featured Reviews

Juan LuisNuñez - PeerSpot reviewer
Proactive and improved inventory management with seamless infrastructure integration
The solution is primarily used to manage the inventory of hardware and to scan for firmware packages that have not been updated. This helps customers to anticipate potential problems with the hardware by not doing patches. We also use it in network management to view and manage all network devices…
AHMEDKASSAB - PeerSpot reviewer
Allows us to determine the exact placement of assets based on the building maps and the room details
In my experience, I believe that the key concern is the pricing strategy of the solution. Instead, other solutions are much more cost-effective. Previously, Device42 has altered the pricing model to include a subscription fee which I see as very costly. They should change their pricing strategy and license scheme, conduct market research and ensure that they provide the right product in the market at the right price.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to manage the entire inventory of the data center, even if they are not Dell products."
"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders. All of these were managed by other tools. The good thing about Device42 is that it can be used for all this together. We don't need to spend time checking many other tools and files."
"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."
"The pricing is reasonable."
"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."
"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."
"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."
"The continuous asset discovery is good because it means not having to manually input all the small data, such as IP addresses, leases, etc. It helps and saves us a lot of time."
"The most valuable feature was the ability to look up the different assets and see the different attributes that each one has, as well as being able to compare them to other assets."
 

Cons

"The solution could improve in its integration with digitalization solutions and Kubernetes releases, like SUSE Rancher and Red Hat OpenShift."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."
"In my experience I believe that the key concern is the pricing strategy of the solution. Instead other solutions such as lanweber are much more cost effective. Previously, Device42 operated on perpetualysis without any fees. But recently they have altered the pricing model to include a subscription fee which I see as a very costly affair. Therefore I would like to suggest that they evaluate their pricing strategy and licence scheme, conduct a market research and ensure that they provide the right product in the market at the right price."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"When servers have two network adapters, automatically discovered will be only one network card because the other one is a backup. Device42 has some problems to find the other connection."
"The product must provide AI features."
"It would be nice for the agent to have an installer versus a single file across multiple systems."
"The reporting could be better. The Insights+ component is an improvement, but they even admit it isn't the greatest. The documentation on their website could also be improved, but Device42 is constantly changing, so the documentation would have to change almost daily."
 

Pricing and Cost Advice

Information not available
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"Our licensing costs are on a yearly basis."
"The product cost is low. It is quite cheap."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"We pay $100,000 per year."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
13%
Educational Organization
13%
Outsourcing Company
6%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Dell OpenManage Enterprise?
The main advantage is that OpenManage is a free tool unless additional software packages are integrated, which require payment. We usually install the free solution provided by Dell.
What needs improvement with Dell OpenManage Enterprise?
The solution could improve in its integration with digitalization solutions and Kubernetes releases, like SUSE Rancher and Red Hat OpenShift.
What is your primary use case for Dell OpenManage Enterprise?
The solution is primarily used to manage the inventory of hardware and to scan for firmware packages that have not been updated. This helps customers to anticipate potential problems with the hardw...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What is your primary use case for Device42?
I use the solution for physical assets management, IT management, and application dependency mapping.
 

Also Known As

Dell EMC OpenManage
No data available
 

Overview

 

Sample Customers

University of Pisa, CERN
Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Find out what your peers are saying about Dell Technologies, Lenovo, Panduit and others in Data Center Infrastructure Management. Updated: August 2025.
867,349 professionals have used our research since 2012.