Dell CloudIQ vs Icinga comparison

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Dell CloudIQ

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Executive SummaryUpdated on Oct 9, 2024

Icinga and Dell CloudIQ operate in the IT monitoring and management category. Dell CloudIQ seems to have the upper hand due to its advanced features aimed at improving operational efficiency.

Features: Icinga offers modular architecture for custom monitoring setups, a robust open-source platform for extensive IT infrastructure management, and flexible support options. Dell CloudIQ provides real-time analytics, predictive insights for enhanced data center efficiency, and advanced features that effectively manage analytics-driven operations.

Room for Improvement: Icinga could enhance its interface design, expand its predictive analytics capabilities, and improve integration options with third-party tools. Dell CloudIQ may work on reducing the complexity of its advanced features, offering more customization, and lowering the service cost for broader accessibility.

Ease of Deployment and Customer Service: Icinga delivers straightforward on-premise deployment and extensive community support, ideal for users preferring DIY customization. Dell CloudIQ offers cloud-based deployment with professional-grade support, appealing to enterprises in need of integrated service models and streamlined deployment processes.

Pricing and ROI: Icinga has a lower setup cost with substantial ROI thanks to its open-source platform, which helps cut licensing fees and customization expenses. Dell CloudIQ involves a higher initial investment but is justified through its potential for enhanced operational efficiency and cost savings via predictive analytics.

To learn more, read our detailed Dell CloudIQ vs. Icinga Report (Updated: September 2025).

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Dell CloudIQ vs. Icinga

September 2025

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Icinga

Ranking in IT Infrastructure Monitoring

27th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (19th), Server Monitoring (11th), Cloud Monitoring Software (20th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.1% compared to the previous year. The mindshare of Icinga is 3.4%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Icinga	3.4%
Dell CloudIQ	0.9%
Other	95.7%

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has really nice roll-up dashboards."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The tool for forecasting capacity is valuable."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"I rate CloudIQ a ten out of ten."

"The dashboard is clear and user-friendly."

More Dell CloudIQ pros

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"Icinga does the job and is fairly stable."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"An affordable solution for small organizations to do basic network monitoring."

More Icinga pros

Cons

"The process of upgrading could be streamlined."

"The reporting capabilities of this solution could be improved."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Doesn't do well in terms of integrating with technologies other than Dell."

"Supporting legacy systems is an area that can be improved."

"In terms of improvement, they should enhance the product range."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

More Dell CloudIQ cons

"The installation and configuration are very complex."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"The tool currently fails to provide notifications to users."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"We have found some problems with Nagios, and support isn't very responsive."

"The user interface should be improved."

More Icinga cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"We're using the free version of Icinga."

"The solution is free to use."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"It's an open-source solution."

"The solution is cheap."

"This is an open-source solution with paid support."

"The product is inexpensive compared to other DBM products."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

10%

Healthcare Company

Comms Service Provider

13%

Computer Software Company

10%

Financial Services Firm

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Nagios XI vs Icinga

Compared 5% of the time

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Compared 3% of the time

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Product Reports

IT Infrastructure Monitoring

October 2025

Download Dell CloudIQ product report

Download Icinga product report

October 2025

Also Known As

No data available

Icinga Cloud Monitoring

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Sample Customers

North Carolina State University

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre