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Datto Endpoint Detection and Response (EDR) vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
31st
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.3%, down from 2.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Symantec Endpoint Detection and Response0.8%
Datto Endpoint Detection and Response (EDR)1.3%
Other94.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
HH
IT Director at Al Akhawayn University
A highly stable and affordable solution for detecting and preventing security threats
The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has an intuitive dashboard."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"They have a new GUI which is just fantastic."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The insight that the solution provides is the most valuable aspect."
"The ease of deployment has been good."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The solution does its job with no issues."
"The solution is scalable."
"The interface is quite easy to use."
"The setup is quite easy."
"The solution does all that we expect it to do."
"The solution has great blocking features."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
 

Cons

"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"It'll help if customization was easier."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"In an upcoming release, the solution could improve by providing hard disk encryption."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The solution could improve by having more deployment methods."
"I would like to see better scanning capabilities."
"Reporting is a major issue, as it is not user friendly."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"They do need to minimize the number of agents installed on a server."
"Its UI could be more user-friendly."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"The network forensics feature could be improved."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
 

Pricing and Cost Advice

"The price of the solution is high for the license and in general."
"I feel it is fairly priced."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The pricing is a little bit on the expensive side."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"We pay around $100,000 for 5000 licenses every year."
"We have a yearly subscription, and the pricing is fair."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"We are satisfied with the pricing."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The price is reasonable."
"It's a yearly subscription."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
8%
Retailer
7%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Information Not Available
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Symantec Endpoint Detection and Response and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.