Datto Endpoint Detection and Response (EDR) vs Symantec Endpoint Detection and Response comparison

Datto Endpoint Detection and Response (EDR) vs. Symantec Endpoint Detection and Response

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.5%, down from 2.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.4%
Datto Endpoint Detection and Response (EDR)	1.5%
Symantec Endpoint Detection and Response	0.7%
Other	94.4%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2406663

Director at a computer software company with 11-50 employees

Effective risk response, easy deployment, and enhanced security

They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

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Hamid Harroud

IT Director at Al Akhawayn University

A highly stable and affordable solution for detecting and preventing security threats

The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."

"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."

"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."

"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."

"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."

"We have a complete overview of all our PCs and it's very easy to handle and to use the interface."

"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."

"The solution allows control over the user and his machine through Cortex XDR security policies."

More Cortex XDR by Palo Alto Networks pros

"The insight that the solution provides is the most valuable aspect."

"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."

"The most valuable feature of Datto EDR is the visibility of the endpoints."

"Datto Endpoint Detection and Response is a perfect product for endpoint security."

"The ease of deployment has been good."

"I recommend Symantec Endpoint Detection to anyone considering implementation of this solution."

"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."

"The solution can scale well."

"This feature is very good for EDR monitoring and management."

"Previously, I was working with Trend Micro; before the detection and response were included, I would have recommended Trend Micro, however Symantec Endpoint has now taken the lead."

"In Symantec Endpoint Detection and Response, the most valuable features are threat hunting and that customers can gather logs from multiple computers and servers in one place."

"I've mainly found the antivirus and antispyware features valuable."

"I have had absolutely no problem with using this solution, it really works well."

More Symantec Endpoint Detection and Response pros

Cons

"Impact on system performance is horrible, adding a lot of delays for users."

"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."

"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."

"The encryption is not up to the mark."

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."

"The price could be a little lower."

"The GUI could be improved."

"A better pricing plan would make this product more competitive."

More Cortex XDR by Palo Alto Networks cons

"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."

"The inclusion of web filtering would be good."

"The solution could improve by having more deployment methods."

"The deployment of the solution right now is terrible. We find it to be very bad."

"The solution should allow the automation of playbooks."

"The interface has many issues."

"Technical support is not as good as we expect, and resolving problems should be more timely."

"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."

"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service."

"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."

"The network forensics feature could be improved."

"I would like to see better scanning capabilities."

"Now we don't know where to go because Broadcom is not interested in Symantec."

More Symantec Endpoint Detection and Response cons

Pricing and Cost Advice

"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"This is an expensive solution."

"The price of the solution is high for the license and in general."

"The pricing is a little high. It is per user per year."

"Cortex XDR by Palo Alto Networks is quite an expensive solution."

"The pricing is a little bit on the expensive side."

"The solution is expensive. It's pricing is on a yearly-basis."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."

"Datto Endpoint Detection and Response is not an expensive solution."

"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."

"The price is reasonable."

"The product is cheap."

"The price is really high and it should be lower."

"It is an expensive solution."

"We have a yearly subscription, and the pricing is fair."

"Of late, because of the Broadcom purchase, its price has been increasing."

"The price is okay, but it really depends on the customer's requirements."

More Symantec Endpoint Detection and Response pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.

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885,376 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

13%

Manufacturing Company

Computer Software Company

Financial Services Firm

Comms Service Provider

12%

Computer Software Company

12%

Manufacturing Company

Retailer

Financial Services Firm

Manufacturing Company

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	7
Large Enterprise	9

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What is your experience regarding pricing and costs for Infocyte HUNT?

The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.

What needs improvement with Infocyte HUNT?

The inclusion of web filtering would be good.

What is your primary use case for Infocyte HUNT?

They use Datto EDR as part of the solutions that we supply.

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?

I am not aware of the pricing details, as that falls under the management's responsibility.

What needs improvement with Symantec Endpoint Detection and Response?

While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...

What is your primary use case for Symantec Endpoint Detection and Response?

Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Comparisons

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

SentinelOne Singularity Complete vs Datto Endpoint Detection and Response (EDR)

Compared 17% of the time

CrowdStrike Falcon vs Datto Endpoint Detection and Response (EDR)

Compared 12% of the time

Microsoft Defender for Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 9% of the time

Intercept X Endpoint vs Datto Endpoint Detection and Response (EDR)

Compared 7% of the time

Bitdefender GravityZone EDR vs Datto Endpoint Detection and Response (EDR)

Compared 6% of the time

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Kaspersky Endpoint Detection and Response Expert vs Symantec Endpoint Detection and Response

Compared 7% of the time

CrowdStrike Falcon vs Symantec Endpoint Detection and Response

Compared 7% of the time

Microsoft Defender for Endpoint vs Symantec Endpoint Detection and Response

Compared 7% of the time

Trellix Endpoint Security Platform vs Symantec Endpoint Detection and Response

Compared 6% of the time

Kaspersky Endpoint Security Cloud vs Symantec Endpoint Detection and Response

Compared 6% of the time

More Symantec Endpoint Detection and Response Competitors

Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

Endpoint Detection and Response (EDR)

Download Datto Endpoint Detection and Response (EDR) product report

Datto Endpoint Detection and Response (EDR) report

Symantec Endpoint Detection and Response

Download Symantec Endpoint Detection and Response product report

Symantec Endpoint Detection and Response report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Infocyte HUNT

No data available

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).

datto

Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.

Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.

Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.

With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.

Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.

Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

Broadcom

Sample Customers

CBI Health Group, University Honda, VakifBank

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense

Information Not Available

Datto Endpoint Detection and Response (EDR) vs. Symantec Endpoint Detection and Response