Datto Endpoint Detection and Response (EDR) vs Lookout comparison

Datto Endpoint Detection and Response (EDR) vs. Lookout

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Lookout is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.7%
Datto Endpoint Detection and Response (EDR)	1.1%
Lookout	0.8%
Other	94.4%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2406663

Director at a computer software company with 11-50 employees

Effective risk response, easy deployment, and enhanced security

They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

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David Baynton

IT Manager at NHS Trust

Enhanced mobile security with visibility into app and website usage, but installation challenges remain

We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cortex XDR by Palo Alto Networks has accelerated the response time for my security team, so we have been able to resolve issues faster than usual."

"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."

"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."

"The product is very good, it has caught a lot of exploits that most products would not."

"We can visualize and control the activities in the environment from anywhere."

"Threat identification and detection are the most valuable features of this solution."

"The protection offered by this product is good, as is the endpoint reporting."

"This software helps us understand any issues that may arise when someone is not at work."

More Cortex XDR by Palo Alto Networks pros

"The ease of deployment has been good."

"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."

"Datto Endpoint Detection and Response is a perfect product for endpoint security."

"The most valuable feature of Datto EDR is the visibility of the endpoints."

"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."

"We have not had any issues with bugs or breakdowns."

"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

Cons

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."

"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."

"The connection to the internet has not performed as expected."

"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."

"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."

"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."

"The solution should force customers to integrate with network traffic to see the full benefits of XDR."

"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."

More Cortex XDR by Palo Alto Networks cons

"The solution could improve by having more deployment methods."

"The solution should allow the automation of playbooks."

"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."

"The inclusion of web filtering would be good."

"The initial setup requires a little bit of experience with configuration."

"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."

"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."

Pricing and Cost Advice

"Our customers have expressed that the price is high."

"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."

"Cortex XDR by Palo Alto Networks is an expensive solution."

"I am using the Community edition."

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."

"This is an expensive solution."

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."

"The price of the product is not very economical."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."

"Datto Endpoint Detection and Response is not an expensive solution."

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."

"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Comms Service Provider

12%

Construction Company

11%

Manufacturing Company

10%

Comms Service Provider

11%

Computer Software Company

Manufacturing Company

Retailer

Manufacturing Company

12%

Construction Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	47
Midsize Enterprise	21
Large Enterprise	55

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

What is your experience regarding pricing and costs for Infocyte HUNT?

The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.

What needs improvement with Infocyte HUNT?

The inclusion of web filtering would be good.

What is your primary use case for Infocyte HUNT?

They use Datto EDR as part of the solutions that we supply.

What is your experience regarding pricing and costs for Lookout?

The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.

What needs improvement with Lookout?

There is nothing we have come across that we've desired.

What is your primary use case for Lookout?

We use Lookout for mobile devices, such as phones.

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Compared 7% of the time

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Product Reports

Cortex XDR by Palo Alto Networks

October 2026

Download Cortex XDR by Palo Alto Networks product report

Endpoint Detection and Response (EDR)

Download Datto Endpoint Detection and Response (EDR) product report

Datto Endpoint Detection and Response (EDR) report

Mobile Threat Defense

Download Lookout product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Infocyte HUNT

CipherCloud

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Datto Endpoint Detection and Response (EDR) offers comprehensive cybersecurity capabilities, specifically designed to protect endpoints from potential threats. With features like real-time monitoring and automated threat response, it provides essential protection for IT infrastructures.

Datto EDR delivers an integrated approach to endpoint security, focusing on detecting threats in real time and providing automated response mechanisms. It efficiently safeguards systems by leveraging advanced threat intelligence and analytics. This EDR solution is instrumental for IT professionals seeking robust endpoint protection and seamless integration with existing systems, promoting a proactive security posture.

What Are the Key Features of Datto Endpoint Detection and Response?

Real-Time Monitoring: Continuously checks endpoints for suspicious activity.
Automated Threat Response: Instantly reacts to identified threats to minimize risk.
Threat Intelligence: Utilizes advanced data to preemptively manage threats.
Seamless Integration: Easily connects with current IT environments for smooth operation.

What Benefits and ROI Should Be Expected?

Enhanced Security: Protects against threats efficiently, reducing potential breach costs.
Time Savings: Automation reduces manual intervention, saving valuable time.
Cost-Effective: Lower overhead by minimizing security breaches and recovery efforts.
Improved Resilience: Strengthens defenses, ensuring business continuity.

Datto EDR implementation is prevalent in sectors like healthcare and finance, where security and compliance are critical. Its ability to integrate with industry-specific IT systems makes it a preferred choice to safeguard sensitive data and maintain operational integrity.

datto

Lookout offers a mobile EDR solution that uniquely addresses the challenges of iOS and Android security, providing comprehensive threat defense and visibility.

By utilizing AI-driven security and behavioral analysis, Lookout identifies and mitigates mobile threats before they escalate. Lookout's mobile threat defense system is tailored for modern risks, protecting employee devices from social engineering attacks such as phishing and smishing. It bridges the gap between mobile and traditional endpoint security, ensuring secure mobile productivity through the world's largest mobile security data set.

What are the key features of Lookout?

AI-Driven Threat Detection: Uses AI to identify and neutralize threats proactively.
Comprehensive Mobile Security: Protects against mobile malware, and network threats.
Behavioral Analysis: Evaluates device activities to detect anomalies and potential threats.
Advanced Social Engineering Defense: Guards against phishing, smishing, and other social engineering tactics.
Risk Alignment: Integrates mobile risk assessment with traditional endpoint security.

What benefits should users expect?

Enhanced Security: Ensures robust protection against emerging mobile threats.
Improved Visibility: Provides real-time insights for effective risk management.
Increased Productivity: Enables secure access to mobile apps and data.
AI-Powered Protection: Delivers smarter and faster threat detection.
Cost Efficiency: Reduces the need for multiple security solutions.

Lookout is widely implemented across industries like finance, healthcare, and government due to its ability to secure sensitive data on mobile platforms. Financial institutions value its proactive threat detection, healthcare providers rely on its compliance capabilities, and government agencies trust its robust defense against sophisticated attacks. Lookout helps organizations maintain security while enabling mobile productivity.

Lookout

Sample Customers

CBI Health Group, University Honda, VakifBank

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense

Information Not Available

Datto Endpoint Detection and Response (EDR) vs. Lookout