We performed a comparison between Datto Cloud Continuity and Norton Small Business based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The platform provides a faster backup process."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The solution has the capability to scale well."
"The product's initial setup phase is easy."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution has good performance."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The solution detects viruses very, very fast."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The product’s valuable feature is the availability of support services 24/7."
"The most valuable feature of Norton 360 has been its robust notification system."
"I don't have any feedback to provide in terms of features that may be lacking."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The product's scalability features could be even better."
"The integration with Android devices needs enhancement."
"I would like to see Norton 360 improve the speed of its cloud backup."
"The solution’s stability could be improved."
"Norton 360’s features for device optimization could be better."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The tool should be easily available in the market and should be cheaper."
"There's a need for enhanced security measures."
"One area where Norton 360 could improve is the constant push for upselling."
Datto Cloud Continuity is ranked 16th in Cloud Backup with 9 reviews while Norton Small Business is ranked 15th in Cloud Backup with 9 reviews. Datto Cloud Continuity is rated 8.0, while Norton Small Business is rated 8.6. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of Norton Small Business writes "Provides a secure and hassle-free environment". Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup, whereas Norton Small Business is most compared with HP Wolf Security, CrowdStrike Falcon, Kaspersky Total Security, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks. See our Norton Small Business vs. Datto Cloud Continuity report.
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