DataCore SANsymphony OverviewUNIXBusinessApplication

DataCore SANsymphony is the #1 ranked solution in top Storage Software tools, #1 ranked solution in top Storage Performance tools, #4 ranked solution in top Software Defined Storage (SDS) tools, and #7 ranked solution in HCI Software. PeerSpot users give DataCore SANsymphony an average rating of 9.4 out of 10. DataCore SANsymphony is most commonly compared to VMware vSAN: DataCore SANsymphony vs VMware vSAN. DataCore SANsymphony is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 23% of all views.
DataCore SANsymphony Buyer's Guide

Download the DataCore SANsymphony Buyer's Guide including reviews and more. Updated: December 2022

What is DataCore SANsymphony?

DataCore SANsymphony is a very powerful software-defined storage (SDS) solution that makes it easy for organizations to take control of their data storage operations. It makes it so that users can choose the way that their data storage infrastructure is built and operates. Businesses that choose DataCore SANsymphony find that potential threats to their data are either removed completely or mitigated.

DataCore SANsymphony Benefits

Some of the ways that organizations can benefit by choosing to deploy DataCore SANsymphony include:

  • Low operation costs. DataCore SANsymphony is designed so that users can take full advantage of its many features and capabilities without having to pay large sums of money and allocate similarly large blocks of time. The solution enables organizations to leverage whatever storage hardware they are already using to store their data. DataCore SANsymphony is hardware agnostic and, as a result, users can easily integrate it with the physical infrastructure that is most convenient for them. Furthermore, businesses can manage all of their storage devices from a single management console. This cuts down on the costs associated with the administration of an organization’s storage operations.
  • Flexibility. Users of DataCore SANsymphony can conduct their storage operations with a high level of flexibility. They can gather all of their storage capabilities in one place and deliver them uniformly across all of their devices, regardless of the physical infrastructure. Organizations can deploy their storage operations in multiple ways and use many different types of architecture They can easily and seamlessly move between them as their business needs demand it. Should they desire to, they can stick with whatever system they had been using up until that point.
  • Continuous, uninterrupted operation. DataCore SANsymphony keeps the data that users store with it in a state where it can be accessed at any time. It comes with autonomous safeguards that save a user from experiencing a loss of data when their architecture experiences some sort of system failure. Data is saved beforehand and stored remotely so that it can be retrieved if necessary. It also enables users to recover lost digital architecture so that a business can continue running smoothly even if a disaster wipes out a part of or the entirety of their architecture.

DataCore SANsymphony Features

Some of the many features DataCore SANsymphony offers include:

  • Data security. DataCore SANsymphony provides users with a high level of data protection. Users can leverage machine learning and artificial intelligence to scan for and analyze potential threats to their data. They can then receive recommendations that enable them to avoid or at least mitigate potential issues.
  • Auto-tiering. An organization’s data can be automatically assigned a hierarchical storage value. Users do not need to classify and create tiers to hold their data. This solution has a feature that classifies and hierarchically stores data without requiring users to intervene.
  • Automatic load balancing. DataCore SANsymphony is built with the ability to automatically balance workloads. The solution will bypass channels that are slow or that fail to ensure that operations run as smoothly as possible. This will take place without the intervention of system administrators.

Reviews from Real Users

DataCore SANsymphony is a solution that stands out even when compared to its top competitors. Two major advantages it offers are its synchronous mirroring capability and the high level of reliability that it provides.

A Systems and Network Engineer at a computer software company writes, “The synchronous mirroring is great. Storage is always available. This is the main feature of DataCore SANsymphony SDS which allows very high storage availability and better protection against environmental incidents (electrical, flooding, etc.).”

Fernando V., a LAN Engineer at Maimonides Medical Center, says, “The software just works and is reliable. Downtime due to storage maintenance or upgrades is long gone. We have multiple types of software running to differentiate our applications. This gives us more value due to the fact that we can use the application to segment workloads if needed. The bottom line is that the software runs our applications on whatever storage vendor we choose - and it does so reliably.”

DataCore SANsymphony was previously known as DataCore SANsymphony SDS, DataCore, SANsymphony-V, Hyperconverged Virtual SAN.

DataCore SANsymphony Customers

Volkswagen, Maimonides Medical Center, The Biodesign Institute, ISCO Industries, Pee Dee Electric Cooperative, United Financial Credit Union, Derby Supply Chain Solutions, Mission Community Hospital, Bellarmine College Preparatory, Colby-Sawyer College, Mount Sinai Health System, The Royal Institute of International Affairs, Quorn Foods, Bitburger, University of Birmingham, Stadtverwaltung Heidelberg, NetEnt to name a few.

DataCore SANsymphony Video

DataCore SANsymphony Pricing Advice

What users are saying about DataCore SANsymphony pricing:
"This solution allows the use of off-the-shelf hardware and charges by the TB of storage."

DataCore SANsymphony Reviews

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Damon - PeerSpot reviewer
System Engineering at Patriot LLC
Real User
Top 20Leaderboard
Provides HA virtualized storage independent of storage type or vendor
Pros and Cons
  • "The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs."
  • "Having an enterprise "Storage Dashboard" that can show capacity, usage, performance, and any issues would be very beneficial."

What is our primary use case?

We use this solution for providing software-defined storage that is virtualized, in a true HA configuration. It provides SAN storage services to VMware vCenter hosts and VMware Horizon hosts, as well as some physical Windows and Linux servers. This platform allows us to leverage any storage that Windows can leverage, including other vendor SAN devices.  This allows us to keep existing storage, mirror SANs from 2 different vendors and even allow very easy migration from one vendor to another.  Most of our locations just use RAID attached storage (as it is the least expensive) with enterprise-class drives (both HDD and SSD).

How has it helped my organization?

This solution allows the use of off-the-shelf hardware and charges by the TB of storage. So, we can throw in our own enterprise-class hardware (including SSDs) and not pay any extra based on the type of storage we use. This is the same model used with server virtualization.

This has allowed us to keep the hardware separate from software. It is true "storage virtualization" at its finest. It has all the features of any high-end SAN such as fiber channel, iSCSI, thin provisioning, storage tiering, snapshots, continuous data protection/recovery, synchronous and asynchronous mirroring, performance reporting/graphing, and true HA design.

DataCore recently added a hardware appliance for customers who what a turnkey, easy to install solution.  So if engineering the underlying-storage is not your cup of tea, their appliance, which is built on top of Dell server/storage hardware, is the way to go.

What is most valuable?

No more vendor lock-in, overpriced drives, or forklift upgrades. With DataCore SANsymphony, you can utilize just about any storage you wish with this product such as another SAN, NAS, JBOD, FusionIO, etc. If Windows can see it as a non-removable drive, you can use it with SANsymphony. Also, you can use this to mirror any of these various types of storage, which is awesome for migration. Say, for example, you have an HP SAN and you want to migrate off it to your own JBOD-type storage, or you have two sites with two different storage SANs that you want to replicate data between. With DataCore, it is possible to mix and match just about any storage platform you want to use.

As software-defined storage, the system is designed to run on top of Windows Server OS (which can be virtual or physical) and can utilize the server's RAM to provide disk cache. This makes our 7.2K HDDs class storage run really fast, allowing us to use a bottom-tier class of drive and get the performance of a much higher class of drive. Also, if we have to add capacity or replace drives then we can just order replacement drives off the web, saving us quite a bit of money. Of course, we still use "enterprise-class" drives but we don't pay through the nose to buy hardware. If we want to upgrade the Ethernet ports from 1Gb to 10Gb then we just do it. The same goes for FC. If we want to upgrade from 4Gb FC to 16Gb, we don't have to do a forklift upgrade. We just buy the HBAs and we're off the to races.

The other great thing is DataCore keeps their product on VMware's approved HCL. So even if you have a SAN (backend storage) that falls off the HCL with VMware, because it's virtualized storage behind DataCore, you're covered. If you put the storage behind DataCore then you won't have to worry about VMware's HCL any longer. Because of this fundamental practice, DataCore was one of the first storage vendors to support VVOLs.

The ability to pool the storage to leverage thin-provisioning is a huge saving in space and costs.

What needs improvement?

There's very little that I can find in their software that I would say needs to be improved. Sometimes the updates are too frequent, where just as we finish updating all of our sites, another update comes out.

The de-dup console is not yet integrated inside the main SANsymphony console. They are working on it but it's not there yet.

While their console allows you to connect to each of the nodes without closing the interface, you have to log out and back in when you switch between different storage server groups. It would be nice if they had an interface more like vCenter, where you see all of the server groups in a list and can just click on each group. It would be nice to be able to see multiple groups at the same time.

Having more of an Enterprise approach (v/s a local storage cluster) view would provide better management of the environment. For example, their current reports can only be run for each storage server group. There is currently not a way to run the same reports or look at performance across the enterprise (only the local site).

Having an enterprise "Storage Dashboard" that can show capacity, usage, performance, and any issues would be very beneficial. Currently, DataCore does not have this. They recently added a web-based dashboard called DataCore Insight Services (DIS) to their product. However, you will need to be on their subscription-based model v/s their traditional yearly maintenance-based model. Also, the current DIS product does not span multiple storage groups and is in its infancy and is still very rudimentary in nature.  However, knowing DataCore's track record for fast, innovative development, I know it won't be long before they get it right.

Buyer's Guide
DataCore SANsymphony
December 2022
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
655,711 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution since 2008 (over 12 years).

What do I think about the stability of the solution?

The software over the years has matured to be very robust and allows you to build a very high-performing storage platform.

What do I think about the scalability of the solution?

This product in unlimited in scalability.

How are customer service and support?

DataCore Support is OUTSTANDING and they release new updates and features frequently (sometimes almost too frequently).  Their support department is a well-oiled machine and is the gold standard for how all vendors should be. Their online ticketing system allows us to not just see individual cases but for anyone in our enterprise/storage team.

Which solution did I use previously and why did I switch?

Yes - We had a mix of various, black-box, type SANs (Dell, HP, Lefthand, DottHill, and EMC to name a few).  We switched to standardize the storage across the enterprise, maintain VMware supported storage, reduce costs, and add flexibility.

How was the initial setup?

If you're an experienced SAN administrator you'll have no problems understanding their setup.  It is very straight forward.  The design of what you can do, because it's so flexible, is the most complex part.  You have LOTS of options. 

What about the implementation team?

In-House

What was our ROI?

Within the first year, the product has paid for itself.

What's my experience with pricing, setup cost, and licensing?

I would recommend sending administrators through DataCore's DCIE training/certification.  DataCore has many options from hyper-converged solution, to even providing their own storage appliances if that's what you are looking for. 

Which other solutions did I evaluate?

Yes - Dell, EMC, and HP.

What other advice do I have?

While they support de-dup, it is recommended that you not de-dup the storage used for operating systems or high-change rated type data. The requires some planning to ensure the storage that is targeted for de-dup only have data that end users would be using (such as MS Office files, etc.)

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Consultant / Architect at Mightycare Solutions GmbH
Real User
Top 10Leaderboard
Easily scalable with great technical support and very good snapshot capabilities
Pros and Cons
  • "CDP is an important feature for avoiding data loss in the event of ransomware attacks. You need more storage capacity, however, you get the possibility to return at any time and use the data saved up to that point. The recovery is much faster than with a classic restore."
  • "NVMeoF should be implemented. This protocol will play a major role in storage infrastructure in the future."

What is our primary use case?

The solution is used for the provision of high performance and high availability block storage. By using auto-tiering, many applications can benefit from the high performance of current NVMe SSDs. At the same time, cold data is kept on low-cost storage resources.

The separation of data streams from different applications (e.g. SAP HANA, SQL server, virtualisation) also increases overall performance and availability.

The use of snapshots for data backup is already planned and scheduled. For this purpose, Veeam Backup 11 will be connected to SSY. The backup will then be LANless via Fibre Channel.

How has it helped my organization?

Among other things, we used SSY to bring a Splunk installation onto the existing central Datacore storage. Continuous data transfer rates of up to 2.6 GByte/s (16GB Fibre Channel, dual fabric synchronously mirrored systems over 20km) were also achieved.

The project was also much cheaper and easier to implement than any comparable solution.

The services already running (databases, virtualization) are not affected and run with the same performance as before the expansion.

A next project will link Veeam Backup with SSY. Veeam will then control the snapshots for data backups, especially of the virtual platform. These snapshots are then presented directly via FC to the backup server for backup.

What is most valuable?

Synchronous mirroring was a prerequisite for the project. Two data centers are used, which are connected via two different WAN routes. 16G FC is used via the WAN. The "Systems managed Mirroring" feature was used for this.

Another feature that makes the high performance possible is "pool striping", where accesses are distributed over a larger number of external data volumes (LUNs). The limiting factor for performance here is the external storage that is connected to the Datacore servers.

Snapshots are also an important feature. In connection with external applications, these enable an improvement in data protection.

CDP is an important feature for avoiding data loss in the event of ransomware attacks. You need more storage capacity, however, you get the possibility to return at any time and use the data saved up to that point. The recovery is much faster than with a classic restore.

What needs improvement?

For an upcoming release, I would like to see a function that can manage the storage of multiple Datacore servers in a kind of "erasure coding". This would simplify scaling and make SSY more competitive with other providers.

NVMeoF should be implemented. This protocol will play a major role in storage infrastructure in the future.

Network protocols are becoming increasingly important. For future projects, protocols such as RoCE should be implemented. Especially in LAN infrastructures from 25G, a simpler and high-performance SAN infrastructure could be built here. The costs should be lower compared to Fibre Channel.

Improving support will be very difficult as it is already one of the best in the IT world.

For how long have I used the solution?

I have been implementing SSY very successfully with many clients since 2008.

What do I think about the stability of the solution?

The system runs very stable. Through the use of server pairs, there is no more downtime. The storage service is always available, even if maintenance has to be carried out or a hardware defect has to be repaired.

What do I think about the scalability of the solution?

The performance can be scaled very easily by adding data devices of the desired performance class.

It is also very easy to expand the capacity. By adding low-cost storage, cold data can be stored there. This also ensures that the hot data can be accessed with high performance.

How are customer service and technical support?

Datacore offers one of, if not the best, technical support teams in the industry. Every request is handled very competently and in a short time.

The SEs are also very well trained and competent. They are always available for questions and are also very willing to give suggestions and information.

Which solution did I use previously and why did I switch?

We previously used Netapp Metro Cluster. We switched due to the costs for the infrastructure (Metro Cluster) were too high. The performance was also no longer sufficient. The solution was too inflexible.

How was the initial setup?

The implementation is somewhat more complex than with simple storage. In addition to the actual storage resources and the SAN infrastructure, the x86 server with Windows Server and SSY must also be installed.

The configuration of the storage is easy, as it is best to create many identical volumes and present them to the Datacore server.

These volumes are then included in the pool within SSY and centrally managed there.

The SAN configuration includes the construction of a FrontEnd, BackEnd, and Mirror layer. It is a little more complex, but not complicated.

The host systems access the resources via SSY, so these must also be configured in SSY. On the other hand, only the SSY servers need to be set up on the storage.

What about the implementation team?

Being a DCIE myself, I did the installation.

What was our ROI?

Since the environment is dynamic (for example, changes, extensions), the ROI is not easy to determine. However, the TCO is more favorable than with other solutions.

What's my experience with pricing, setup cost, and licensing?

Good planning is always very important. SSY is very flexible and can cover very different requirements. Therefore, it is important to keep a close eye on the requirements. If you have questions before implementation, ask support or a partner.

Also, pay attention to licensing. It may be cheaper to license a few TB more if you can make a jump in the discount scale.

Also note: Using DAS (internal storage) can be very cost-effective compared to external storage.

Which other solutions did I evaluate?

We considered different solutions such as Netapp FAS-Series, HP MSA, and 3Par.

What other advice do I have?

I am glad to have used SSY. The solution is very stable and performs well. It requires very little effort.

What you do have to do, however, is regularly apply Windows patches. To do this, the node has to be restarted. You should therefore always use a pair with synchronous mirrors to avoid downtime.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
DataCore SANsymphony
December 2022
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
655,711 professionals have used our research since 2012.
Raphaël Julmy - PeerSpot reviewer
Architecte Infrastructures at IT-Med
Real User
Top 5Leaderboard
Great continuous data protection with a helpful implementation wizard and efficient technical support
Pros and Cons
  • "The documentation repository is really useful and kept updated."
  • "The cloud reporting interface is quite poor compared to other vendors."

What is our primary use case?

We're using SANsymphnony for our primary storage in a HA environment for sensitive production data. Storage nodes are HPE servers with SSD drives in them. They serve storage to two servers blades enclosures in a Fibre Channel storage network. We have a total of 50TB in a mirror. 16 servers use this storage in a VMware vSphere environment.

This infrastructure has run without any issues since 2017 and we update it twice a year.

Before that, we had other SANsymphony infrastructure running on an old HMP MSA storage array. We migrated without any interruption.

How has it helped my organization?

DataCore SANsymphony brings the ability to work on almost every hardware platform and to build a storage node with high precision (disks, interfaces, protocols). We can choose what hardware we want to put in and it brings a high-performance throughput from it. The ability to build exactly what you need is a major advantage of SANsymphony over other solutions.

Hardware maintenance is easy since it is a simple server. There's no need for a storage hardware expert. On top of that, the Software-Defined Storage is easy to manage.

What is most valuable?

We used the wizard to deploy SANsymphony in a virtual environment for hyper-converged infrastructure and it is quite useful. We can deploy virtual high-available infrastructure for running tests in less than an hour.

Continuous data protection is a powerful feature that can save your data in several cases. It is good protection against ransomware.

The ability to use the RAM of the server node as a read and write cache brings a lot of performance to the storage. We can reach high IOPS from slow disks through the huge amount of cache.

The documentation repository is really useful and kept updated.

What needs improvement?

We would like to see a real "sexy" storage dashboard with capacity, usage, performance, and error tracking.

The cloud reporting interface is quite poor compared to other vendors. We are far from an HPE Infosight, for example.

Using a classic storage array constructor allows clients to have a single point of contact in case of an issue. With DataCore, we have to deal with them for the software part and with the hardware vendor for the hardware part. Sometimes, in a complex environment, we have to deal with storage array vendors, servers vendors, and software vendors and that can be exhausting.

For how long have I used the solution?

We've been using SANsymphony for almost 10 years now. We followed all of its great evolution so far.

What do I think about the stability of the solution?

This solution is stable. Depending on the two rooms' interconnection, we have to deal with redundancy and maybe a witness. Losing the connection completely between the nodes can lead to a complete rebuild of a side.

What do I think about the scalability of the solution?

The scalability is almost infinite. I cannot think of a more scalable solution.

How are customer service and technical support?

The customer service is quick and efficient. Sometimes we have to deal with some trivial questions but that seems to be the basis of every support query right now.

Which solution did I use previously and why did I switch?

We previously used an HPE 3PAR storage array. We switched to have more performance and more flexibility. The maintenance is quite easier too.

How was the initial setup?

The initial setup is easy via the use of a comprehensible wizard.

What about the implementation team?

We implemented the solution ourselves after a formation from the vendor.

What was our ROI?

The ROI is high as we can change or update hardware without changing our licencing. 

What's my experience with pricing, setup cost, and licensing?

The main work in building a SANsymphony solution is to design and select the correct hardware parts. The setup is quite easy and the configuration is too.

The licensing is by terabyte and can be quite expensive. 

Which other solutions did I evaluate?

We evaluated other hardware vendors but stuck to a software-defined solution.

VMware VSAN was not mature enough for us and we did not want to use a hardware vendor solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fernando Villamil - PeerSpot reviewer
LAN Engineer at Maimonides Medical Center
Real User
Top 20Leaderboard
Reliable with good data latency and accessibility requirements
Pros and Cons
  • "Active-active is the most valuable aspect for us."
  • "Right now, the version used is run on Microsoft Windows Server. Having a Linux version or even an appliance would be better as it would eliminate the use of additional licensing for another piece of hardware."

What is our primary use case?

We utilize the software-defined storage for our database systems and virtualization environments (we have multiple). One detail we utilize most is the HA provided by the vendor. We have two “legs” for connectivity to our SAN. This provides two logical locations in two physically separate data centers. This keeps our DBAs and admins happy. We can perform changes and updates on one side while the app (DB) data is accessible on the other. The data is synced almost instantly when both sides are up and operational. This allows us a lot of flexibility.

How has it helped my organization?

When you have to meet data latency and accessibility requirements you will need to look at this software offering. Our developers and DBAs require uptime and redundancy. This has improved our operational offering to our customers. The end-user finds it fast and reliable. The software works well no matter what storage vendor we put on the back end. We can check storage from startup ABD or price from vendor XYZ. This improves our flexibility and cost savings as we rely on the software and not on a product or manufacturer that locks us in.

What is most valuable?

Active-active is the most valuable aspect for us. The reason being, we can run our clusters on one side knowing our data is available in the other data center. There is simple management via GUI or command line. 

The software just works and is reliable. Downtime due to storage maintenance or upgrades is long gone. We have multiple types of software running to differentiate our applications. This gives us more value due to the fact that we can segment by application if needed. The bottom line is the software is what runs our applications on whatever storage vendor we choose - and it does so reliably.

What needs improvement?

One area the company can improve upon is the use of other software. Right now, the version used is run on Microsoft Windows Server. Having a Linux version or even an appliance would be better as it would eliminate the use of additional licensing for another piece of hardware. While the Windows server has gotten more reliable, I would like it more if it would not be dependent on Microsoft Windows Servers. 

Improving the GUI would be another feature where they could add to the software. They should make it more intuitive by simplifying the layout.

For how long have I used the solution?

I have been working with the software for over five years. 

What do I think about the stability of the solution?

The software is very stable.

What do I think about the scalability of the solution?

The scalability is very good. 

How are customer service and support?

Customer support is hit or miss. There are good technicians, however, some are not so good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We have been using this software for some time now.

How was the initial setup?

You may want to get professional services to start the setup if there are key features you want to be implemented.

What about the implementation team?

We had a very good team implementation.

What was our ROI?

The software paid for itself long ago.

What's my experience with pricing, setup cost, and licensing?

I'd advise users to do their homework. This software gives you good reliability and performance.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I like the product and will continue to use it well into the future.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Datacenter Architect, Sen. Systemadministrator, virt. environment Solution Architect at AKF Leasing GmbH & Co KG
Fast customer service, an easy initial setup, and good caching functionality
Pros and Cons
  • "The DataCore system has been rock solid since we have been using it - from 2007 on."
  • "It would be ideal if they were providing archive licensing with the ability to create a second pool on existing storage nodes."

What is our primary use case?

The product is primarily used for providing block storage space for the virtualization environment.

How has it helped my organization?

The server nodes caching algorithms will speed up your SAN storage performance, even if you are already using a high-class FC attached enterprise storage system.

The DataCore is open in order to attach a lot of different storage subcomponents.

The SDS is not dependent on a special hardware vendor. You will be able to mirror between different vendor systems if you like/need to. For example, to mirror data between one node with locally attached storage and the opposite node with an FC attached NetApp system. The data migration between old and new HW is quite simple.

The DataCore system has been rock solid since we have been using it - from 2007 on.

What is most valuable?

The caching functionality, which could speed up your attached storage, is great.

We use the reserved x% of space for free for new writes as additional speed improvement for multiple tier pools.

DataCore will reserve a percentage of your storage tier and tried to keep it free to write directly new data into it. In that case, your new writes will go directly in the free space of tier 1, which is the most common and fastest one. Afterward, data will be kept in tier1 or destaged to other tiers (2, 3, 4, etc.). This setting improved our SAN Speed for the complete pool.

What needs improvement?

It would be ideal if they were providing archive licensing with the ability to create a second pool on existing storage nodes. Maybe they could do it with limited max IO and/or without auto-tiering capabilities for the archive pool - to avoid interference with the performance pool.

For how long have I used the solution?

I've used the solution since 2007 when the product was called SAN Melody.

What do I think about the stability of the solution?

The solution has 100% storage availability and we've had that for more than ten years.

What do I think about the scalability of the solution?

There is scalability without any limit.

How are customer service and support?

Customer Service is very fast. There is a high level of expertise and they are willing to help and assist you. They are industry-leading, I would say.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The local storage was used before and we found that it was not flexible enough.

How was the initial setup?

The initial setup was straightforward and easy. With good planning and knowledge of your own environment, the setup works like a charm.

DataCore provides well-documented configuration guides.

What about the implementation team?

It was a combined installation. Would like to say that the vendor assisted us.
Their knowledge and support were great, as was our internal expertise.

What was our ROI?

The availability is the best ROI.

What's my experience with pricing, setup cost, and licensing?

DataCore is a good and valuable solution. The licensing costs depend on the storage and the volume of use. They were leveling on a good basis.

Which other solutions did I evaluate?

We did not evaluate any other solution.

What other advice do I have?

DataCore is only as good as your plan for your environment. First, you need to know your own environment, including: 
- storage space
- throughput
- burst IO
- avarage IO. 
- good planning and testing.

Perfect choosen hardware is one that fits your needs. If you have that combined with DataCore, you will guarantee a success story.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Systems and Network Engineer at a computer software company with 1-10 employees
User
Fast support, good software-defined storage, and good reliability
Pros and Cons
  • "I found the solution to be very stable."
  • "We'd like to manage the raid on the disk directly in SanSymphony."

What is our primary use case?

We have two VMware servers attached to two DataCore SanSymphony servers. The two SanSymphony servers are in high availability. Each server has two NVMe cards and some SAS disk in RAID5. 

We use the auto-tiering function to manage the two kinds of storage and place the dormant blocks on the SAS disks. 

We also use the Continuous Data Protection function to protect our volumes against crypto lockers, for example. 

The solution allows us to have real Business Continuity Planning on our storage system.

How has it helped my organization?

DataCore SanSymphony helps us to have a real performant and secure storage system. We can use the storage technology of our choice because SanSymphony can manage any storage that Windows accept.

The solution helps us to protect the data with the high availability function, which synchronizes in real-time the block between the servers. The continuous data protection function can log all the changes on the storage to allow us to go back in time within the last 72 hours.

We thought about replacing our two VMware servers and the two DataCore servers with the hyper-converged DataCore solution. 

What is most valuable?

The first valuable aspect is the software-defined storage. We like the fact that we are not dependent on a constructor. We can mix them as we wish. We can also mix the storage class as we want. 

The second thing we like is the cache which is the RAM of the server so we can choose the cache we need and we want. It provides us with a real performance for the writers but also for the readers.

Next, today, Continuous Data protection is mandatory for us. These days, with the multiplication of crypto lockers, we are more confident in the protection of our data.

What needs improvement?

It's difficult to say if something is missing in this solution. Maybe we'd like to manage the raid on the disk directly in SanSymphony. 

We essentially use RAID5 for our SAS disk and SSD, and now we need to create this RAID on the raid card. If we could bypass this card, we could really manage all the storage from the solution, which would be ideal.

The graphical interface needs to be improved. We have noticed some bugs in it.

A vCenter integration just appeared in the last version. However, we have only some functions within it. I am confident that many new things will arrive in the next few months to make it more robust.

For how long have I used the solution?

I have been using this solution for 14 years.

What do I think about the stability of the solution?

I found the solution to be very stable.

What do I think about the scalability of the solution?

The scalability is very good; we can add a disk or RAM if we need it.

How are customer service and support?

The support is very good. They are fast and efficient.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used EMC SAN. We switch due to the fact that, at the time, there was not high availability on the EMC side and the management of the storage was simpler.

How was the initial setup?

The initial setup is very simple; there is a wizard to help you deploy the solution. 

What about the implementation team?

I implemented the solution myself.

Which other solutions did I evaluate?

We evaluated EMC's MirrorView and recently Huawei with Dorado Hypermetro.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: User and Partner
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Chief Technical Officer at INTEGRA SYSTEMS
User
Top 20Leaderboard
Great synchronous mirroring with a Continuous Data Protection feature and good performance
Pros and Cons
  • "Storage is always available."
  • "The graphical interface is not always very stable."

What is our primary use case?

SANsymphony is a software solution that enables storage virtualization.

We implemented SANsymphony due to its mirroring and continuous data protection features.

The installation is done independently of the hardware and even allows infrastructures in synchronous replication in active/active with different manufacturers.

The data is identical and accessible on both storage nodes. The solution also allows you to create a Disaster Recovery Site with an asynchronous and bidirectional mirror that is easier to test.

How has it helped my organization?

This solution allows us to have a business continuity plan for storage and as a first level of backup.

This solution allows us to have our IT production in two separate and autonomous rooms in active/active mode. The data is present in both rooms. In the event of scheduled shutdowns (works, updates, etc.) or incidents, the changeover is done manually or automatically.

The Continuous Data Protection feature and the logging of data changes allows a minimal level of data loss on incidents, human errors, or cyberattacks. This functionality makes it possible to restore the data to the moment before loss.

What is most valuable?

The synchronous mirroring is great. Storage is always available. This is the main feature of DataCore SANsymphony SDS which allows very high storage availability and better protection against environmental incidents (electrical, flooding, etc.).

Continuous data protection reduces data loss. This functionality makes it possible to restore the data to the moment before loss.

Caching and parallel I/O offer more performance. The cache is done with the RAM of the server. To add cache you just have to add RAM.

The parallelization of the IOs allows us to have much better performance with the same hardware by accelerating the processing of the IOs.

What needs improvement?

The graphical interface is not always very stable. In a dense infrastructure with many volumes and disks, slowness and GUI crashes can be observed.

The current graphical interface is ported to a web interface and not all features are available yet.

The compression and deduplication features are not functional for a production environment. This feature is probably the only one missing compared to other SAN manufacturers. It is under development, however, it is not yet reliable enough for use in a critical environment.

For how long have I used the solution?

I've been using this solution since 2008.

What do I think about the stability of the solution?

I have been using this solution for over a decade and it is very stable.

What do I think about the scalability of the solution?

The solution is highly scalable by adding disks or nodes.

How are customer service and support?

Technical support is awesome and very reactive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Dell/EMC, VNX, and UNITY. We switched due to vendor lock-in, overpriced drives, or upgrades.

How was the initial setup?

The initial setup is very simple as there are many wizards.

What about the implementation team?

We handled the implementation in-house.

What was our ROI?

You get to ROI quickly by reusing material.

What's my experience with pricing, setup cost, and licensing?

Users need to remember that they just need to buy what they use.

Which other solutions did I evaluate?

We evaluated VMware vSAN.

What other advice do I have?

The support team is awesome.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a real user and a reseller of this solution that I install at our customers
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Systems and networks engineer at EOS Informatique
User
Great support, good storage performance, and allows for asynchronous replication to a third site
Pros and Cons
  • "Continuous data protection (CDP), can be used to "protect" again ransomware by recording all write on disk in a log. You can recover your data with incredible time granularity."
  • "Datacore is developing a new WebUI with new dashboards. It is a good idea as the classic GUI is lacking dashboards."

What is our primary use case?

SANSymphony is used to provide HA storage block services to the vSphere Streched Cluster. The backend virtualized storage is a mix of internal node storage and SAN (Dell Compellent, IBM Storwize). It can be fiberchannel connected or iscsi or both.

By using this solution we provide a High Availability storage solution.

We can do the running of VMs in classic Windows or Linux workload and Citrix virtual Apps.

This is a software solution, so new functionality does not rely on any hardware.

How has it helped my organization?

SANSymphony allows us to separate the storage software from the hardware. That way, we can replace or add any backend in the cluster without downtime.

This ease of adding or removing storage allows us to control costs.

All maintening operations can be done without downtime as well. The team is happy due to the fact that they can do the operational tasks during day without impact on the production.

It helps us control storage costs.

This solution is very flexible. We can have 2 physical DataCore nodes with backend storage virtualized or we can have internal disks on the main site and hyper-converged 2 nodes on Robo sites. All this is managed from the same console and with the same functionnalities.

What is most valuable?

Continuous data protection (CDP), can be used to "protect" again ransomware by recording all write on disk in a log. You can recover your data with incredible time granularity.

The parallel I/O function is very useful to have good storage performance.

The ability to do asynchronous replication to a third site is a easy way to create a disaster recovery plan. 

Veeam Backup integration is a good new option. Now we can leverage a Datacore storage snapshot to do our backup without VM by using vsphere snapshot.

What needs improvement?

Datacore is developing a new WebUI with new dashboards. It is a good idea as the classic GUI is lacking dashboards. 

We need a better view to analyze the auto-tiering feature (like in DIS) to easier decide what type of storage we need to add. The current view in the GUI is too simple and we cannot see clearly cold data or hot data.

You can report all you want. There are a lot of counters usable in the console. However, there are too many. They need to create some pre-defined graphs or reports.

For how long have I used the solution?

We have been using this solution since 2016.

What do I think about the stability of the solution?

It is a very robust solution. I have never experienced to total crash. I would like it if it continues this way.

What do I think about the scalability of the solution?

Due to the design, the product has unlimited scalability.

How are customer service and technical support?

The support team is really good. The product is frequently updated.

Which solution did I use previously and why did I switch?

We previously used IBM Hyerswap and SVC. We had to switch due to the Vendor lock-in and poor flexibility.

How was the initial setup?

The design is the more complex part due to all use case you can address with the product. That said, the setup is simpler if you are a SAN Storage admin.

Which other solutions did I evaluate?

We did look at vSphere vSan.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free DataCore SANsymphony Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2022
Buyer's Guide
Download our free DataCore SANsymphony Report and get advice and tips from experienced pros sharing their opinions.