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Darktrace vs Qualys Enterprise TruRisk Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Qualys TotalCloud enhances efficiency, reduces costs by 30-40%, and increases ROI by 10-20%, significantly saving time and resources.
Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
3.6
Organizations saw ROI in 3.5 years with reduced manual tasks, efficient risk prioritization, and streamlined vulnerability management.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
I have definitely seen a return on investment; we save a lot of time on a day-to-day basis, during audits, and we need fewer employees because the platform has a lot of capabilities that do not require manual effort.
Head of Business Operations at a manufacturing company with 501-1,000 employees
I have seen a return on investment, as we need fewer employees for operations.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.0
Qualys TotalCloud's customer support is praised for expertise and responsiveness but occasionally faces response delays and inefficiencies.
Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
5.9
Qualys Enterprise TruRisk Platform's customer service is fast and positive, but users suggest improvements in expertise and human interaction.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
I have seen replies in less than two or three hours.
Mediation Specialist III at a tech vendor with 201-500 employees
When we reach the support team, they do not seem to have the skills to handle our questions and instead return with basic scripted questions rather than understanding what we are asking for and providing proper answers.
Security Consultant at a tech vendor with 10,001+ employees
I believe in the initial stages, if they can establish a confidence directly with agents or persons, that will definitely create a lot of trust built up.
VP – Head PM O at Vodafone Idea Ltd.
 

Scalability Issues

Sentiment score
7.5
Qualys TotalCloud excels in scalability but may need skilled management, adaptable for varying environments and large-scale deployments.
Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
5.6
Qualys TruRisk Platform is scalable, efficiently managing assets and vulnerabilities, adapting to organizational growth and diverse infrastructure needs.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Once we supplied 130 URLs to it for scanning one by one, and it crashed in between.
Mediation Specialist III at a tech vendor with 201-500 employees
Qualys is fairly elastic.
Principle Cloud Architect at a tech services company with 11-50 employees
The use cases that we have handled have not presented much of a challenge on the scalability part.
VP – Head PM O at Vodafone Idea Ltd.
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is praised for stability, boasting 99.9% uptime with minimal downtime and quickly resolved minor bugs.
Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
7.0
Qualys Enterprise TruRisk Platform is stable, reliable for high-critical assets, with occasional glitches and transparency concerns affecting performance.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
I would describe Qualys Enterprise TruRisk Platform as stable regarding crashes or downtimes ever happening.
Cloud Security Engineer at Punch Powertrain nv
It is not critical in the way that we have for Cortex XDR where if it fails, then the organization basically ceases to function.
Principle Cloud Architect at a tech services company with 11-50 employees
In terms of stability, I would rate it somewhere around seven.
VP – Head PM O at Vodafone Idea Ltd.
 

Room For Improvement

Users recommend enhancing compliance, UI, integration, and reporting, improving security features, and optimizing pricing and navigation for Qualys TotalCloud.
Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Qualys Enterprise TruRisk Platform struggles with user support, interface usability, performance issues, and outdated reporting capabilities affecting user experience.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
We need to export data to external tools to perform the work that is supposed to be done in the tool itself, so we do not have any real return on investment using this tool.
Security Consultant at a tech vendor with 10,001+ employees
It would be beneficial if the solution could correctly identify the exact OS version, potentially requiring code adjustments.
IT Consultant at a tech vendor with 10,001+ employees
If you have uploaded a file containing many IP addresses, you don't have a straightforward option to check what the IP addresses were.
Mediation Specialist III at a tech vendor with 201-500 employees
 

Setup Cost

Qualys TotalCloud is costly but offers value and integration, ideal for enterprises despite higher pricing.
Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
The Qualys Enterprise TruRisk Platform is perceived as competitively priced, with users valuing its capabilities despite varying cost opinions.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Qualys Enterprise TruRisk Platform was not expensive regarding the pricing point.
Cloud Security Engineer at Punch Powertrain nv
The experience with pricing, setup cost, and licensing for Qualys Enterprise TruRisk Platform is expensive.
Principle Cloud Architect at a tech services company with 11-50 employees
The pricing, setup cost, and licensing of Qualys Enterprise TruRisk Platform are as per our budgets, and we found it to be economical.
Head of Business Operations at a manufacturing company with 501-1,000 employees
 

Valuable Features

Qualys TotalCloud enhances risk management with misconfiguration detection, TruRisk integration, continuous monitoring, automation, and seamless integration for IaaS and SaaS.
Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Qualys Enterprise TruRisk Platform offers versatile risk management with agentless deployment, continuous monitoring, and AI-driven insights across various systems.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
The platform scans the entire environment and IP range, providing comprehensive vulnerability reports along with solutions to address these vulnerabilities.
IT Consultant at a tech vendor with 10,001+ employees
It will also provide the information of the CVEs related to it, CVSS score related to it, and the CVEs will help you to understand more about how bad it can get.
Mediation Specialist III at a tech vendor with 201-500 employees
It identified trust distributions amongst our assets, what are high risk items, what are critical things, vulnerabilities that can be exploited, and what are critical priorities for us.
Cloud Security Engineer at Punch Powertrain nv
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Vulnerability Management (10th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (7th), SaaS Security Posture Management (SSPM) (2nd)
Darktrace
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (7th)
Qualys Enterprise TruRisk P...
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
11th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
12
Ranking in other categories
Cloud and Data Center Security (8th)
 

Mindshare comparison

As of August 2026, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of Qualys TotalCloud is 2.2%, up from 1.5% compared to the previous year. The mindshare of Darktrace is 2.6%, up from 1.1% compared to the previous year. The mindshare of Qualys Enterprise TruRisk Platform is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud2.2%
Darktrace2.6%
Qualys Enterprise TruRisk Platform0.9%
Other94.3%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
PK
VP – Head PM O at Vodafone Idea Ltd.
Governance dashboards have improved risk visibility but still need smarter automated decisions
The governance part is the most prominent area for improvement. We want to have a dashboard with just one click where the KPIs are pre-configured as per the business requirement and those things are monitored on a regular basis to check how things are moving. Governance and high-level management or board level visibility matter the most. We are trying to incorporate artificial models which can take care of many things that are currently taken care of manually or through certain jobs so that they can be automated with the help of AI models or agents. We will progress as the AI model matures with pattern learning and all those things. We want self-decision capabilities. Not just analysis and giving alerts, but even taking decisions of actions and performing those actions. The first step would be to not only alert that there is an issue or threat, but to evaluate the threat itself in generality and suggest something. The second step is where those suggestions will definitely have some good minds working on them, but only if they are suitable will we make it as a learning model. Otherwise, we will discard and modify those things. The second level would be to let the learning model learn and then gradually figure out whether we can delegate the decision in the sense of the action that they can perform, see it and then evaluate whether it is falling in line as per the expectation. This is how we will progress on a use case basis only.
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909,099 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Outsourcing Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Manufacturing Company
17%
Construction Company
9%
Outsourcing Company
9%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise30
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What is your experience regarding pricing and costs for Qualys Enterprise TruRisk Platform?
I obtained Qualys Enterprise TruRisk Platform directly from a partner and not through the AWS Marketplace.
What needs improvement with Qualys Enterprise TruRisk Platform?
Qualys Enterprise TruRisk Platform does not have good qualities, and we are struggling to use this tool to achieve wh...
What is your primary use case for Qualys Enterprise TruRisk Platform?
My main use case for Qualys Enterprise TruRisk Platform is to provide a view of the exposure management risk of the c...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
Qualys Cloud Platform
 

Overview

 

Sample Customers

Information Not Available
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Information Not Available
Find out what your peers are saying about Darktrace vs. Qualys Enterprise TruRisk Platform and other solutions. Updated: June 2026.
909,099 professionals have used our research since 2012.