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Cortex Cloud by Palo Alto Networks vs Qualys Enterprise TruRisk Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Qualys TotalCloud enhances efficiency, reduces costs by 30-40%, and increases ROI by 10-20%, significantly saving time and resources.
Sentiment score
3.7
Cortex Cloud by Palo Alto Networks boosts efficiency and ROI with XSOAR integrations, though ROI quantification can be challenging.
Sentiment score
3.6
Organizations saw ROI in 3.5 years with reduced manual tasks, efficient risk prioritization, and streamlined vulnerability management.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
Senior Consultant at a tech vendor with 10,001+ employees
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Technical Solutions Architect at IBM
I have definitely seen a return on investment; we save a lot of time on a day-to-day basis, during audits, and we need fewer employees because the platform has a lot of capabilities that do not require manual effort.
Head of Business Operations at a manufacturing company with 501-1,000 employees
I have seen a return on investment, as we need fewer employees for operations.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.0
Qualys TotalCloud's customer support is praised for expertise and responsiveness but occasionally faces response delays and inefficiencies.
Sentiment score
6.6
Cortex Cloud's customer service is praised for prompt, knowledgeable support and effective troubleshooting, earning high user ratings.
Sentiment score
5.9
Qualys Enterprise TruRisk Platform's customer service is fast and positive, but users suggest improvements in expertise and human interaction.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
If I make it a high priority, they have resolved one query within 20 minutes.
Assistant Security Architect at Cloudnomics
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Senior Consultant at a tech vendor with 10,001+ employees
Fast response times and knowledgeable staff who understand the intricacies of the system.
Principle Cloud Architect at a tech services company with 11-50 employees
I have seen replies in less than two or three hours.
Mediation Specialist III at a tech vendor with 201-500 employees
When we reach the support team, they do not seem to have the skills to handle our questions and instead return with basic scripted questions rather than understanding what we are asking for and providing proper answers.
Security Consultant at a tech vendor with 10,001+ employees
I believe in the initial stages, if they can establish a confidence directly with agents or persons, that will definitely create a lot of trust built up.
VP – Head PM O at Vodafone Idea Ltd.
 

Scalability Issues

Sentiment score
7.5
Qualys TotalCloud excels in scalability but may need skilled management, adaptable for varying environments and large-scale deployments.
Sentiment score
4.5
Palo Alto's Cortex Cloud is scalable and efficient, with easy onboarding, but can be costly for higher licenses.
Sentiment score
5.6
Qualys TruRisk Platform is scalable, efficiently managing assets and vulnerabilities, adapting to organizational growth and diverse infrastructure needs.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Business Development Team Lead at a tech vendor with 201-500 employees
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
Assistant Security Architect at Cloudnomics
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Technical Solutions Architect at IBM
Once we supplied 130 URLs to it for scanning one by one, and it crashed in between.
Mediation Specialist III at a tech vendor with 201-500 employees
Qualys is fairly elastic.
Principle Cloud Architect at a tech services company with 11-50 employees
The use cases that we have handled have not presented much of a challenge on the scalability part.
VP – Head PM O at Vodafone Idea Ltd.
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is praised for stability, boasting 99.9% uptime with minimal downtime and quickly resolved minor bugs.
Sentiment score
7.8
Cortex Cloud by Palo Alto Networks is praised for its stability, reliability, and seamless security performance without latency or issues.
Sentiment score
7.0
Qualys Enterprise TruRisk Platform is stable, reliable for high-critical assets, with occasional glitches and transparency concerns affecting performance.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
Business Development Team Lead at a tech vendor with 201-500 employees
However, now in Cortex Cloud, I have not seen any lag or buffer.
Assistant Security Architect at Cloudnomics
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Technical Solutions Architect at IBM
I would describe Qualys Enterprise TruRisk Platform as stable regarding crashes or downtimes ever happening.
Cloud Security Engineer at Punch Powertrain nv
It is not critical in the way that we have for Cortex XDR where if it fails, then the organization basically ceases to function.
Principle Cloud Architect at a tech services company with 11-50 employees
In terms of stability, I would rate it somewhere around seven.
VP – Head PM O at Vodafone Idea Ltd.
 

Room For Improvement

Users recommend enhancing compliance, UI, integration, and reporting, improving security features, and optimizing pricing and navigation for Qualys TotalCloud.
Cortex Cloud's interface and costs challenge users, with needs for improved integration, efficiency, and identity management features.
Qualys Enterprise TruRisk Platform struggles with user support, interface usability, performance issues, and outdated reporting capabilities affecting user experience.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Regarding the generative AI security tool, I know for sure it's Agentic.
Cybersecurity Analyst at a tech services company with 11-50 employees
The solution is quite premium in cost compared to alternatives such as Wiz.
Principle Cloud Architect at a tech services company with 11-50 employees
There is not a clear MSP model compared to other vendors such as CrowdStrike.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
We need to export data to external tools to perform the work that is supposed to be done in the tool itself, so we do not have any real return on investment using this tool.
Security Consultant at a tech vendor with 10,001+ employees
It would be beneficial if the solution could correctly identify the exact OS version, potentially requiring code adjustments.
IT Consultant at a tech vendor with 10,001+ employees
If you have uploaded a file containing many IP addresses, you don't have a straightforward option to check what the IP addresses were.
Mediation Specialist III at a tech vendor with 201-500 employees
 

Setup Cost

Qualys TotalCloud is costly but offers value and integration, ideal for enterprises despite higher pricing.
The Qualys Enterprise TruRisk Platform is perceived as competitively priced, with users valuing its capabilities despite varying cost opinions.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The solution is costly, with high-end capabilities suitable for enterprises.
Senior Consultant at a tech vendor with 10,001+ employees
Today, it is smart and easy to calculate the licenses.
Cloud Security Manager at T-Systems International GmbH
Qualys Enterprise TruRisk Platform was not expensive regarding the pricing point.
Cloud Security Engineer at Punch Powertrain nv
The experience with pricing, setup cost, and licensing for Qualys Enterprise TruRisk Platform is expensive.
Principle Cloud Architect at a tech services company with 11-50 employees
The pricing, setup cost, and licensing of Qualys Enterprise TruRisk Platform are as per our budgets, and we found it to be economical.
Head of Business Operations at a manufacturing company with 501-1,000 employees
 

Valuable Features

Qualys TotalCloud enhances risk management with misconfiguration detection, TruRisk integration, continuous monitoring, automation, and seamless integration for IaaS and SaaS.
Cortex Cloud enhances security management with AI-driven threat detection, automation, and seamless CI/CD integration, reducing response times significantly.
Qualys Enterprise TruRisk Platform offers versatile risk management with agentless deployment, continuous monitoring, and AI-driven insights across various systems.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Senior Consultant at a tech vendor with 10,001+ employees
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
Sr. Compliance Analyst at a computer software company with 51-200 employees
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
The platform scans the entire environment and IP range, providing comprehensive vulnerability reports along with solutions to address these vulnerabilities.
IT Consultant at a tech vendor with 10,001+ employees
It will also provide the information of the CVEs related to it, CVSS score related to it, and the CVEs will help you to understand more about how bad it can get.
Mediation Specialist III at a tech vendor with 201-500 employees
It identified trust distributions amongst our assets, what are high risk items, what are critical things, vulnerabilities that can be exploited, and what are critical priorities for us.
Cloud Security Engineer at Punch Powertrain nv
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Vulnerability Management (10th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (7th), SaaS Security Posture Management (SSPM) (2nd)
Cortex Cloud by Palo Alto N...
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
7th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Vulnerability Management (15th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (9th), Data Security Posture Management (DSPM) (9th), Software Supply Chain Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (5th), Application Security Posture Management (ASPM) (5th), Cloud Detection and Response (CDR) (4th)
Qualys Enterprise TruRisk P...
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
11th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
12
Ranking in other categories
Cloud and Data Center Security (8th)
 

Mindshare comparison

As of August 2026, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of Qualys TotalCloud is 2.2%, up from 1.5% compared to the previous year. The mindshare of Cortex Cloud by Palo Alto Networks is 2.7%, up from 0.6% compared to the previous year. The mindshare of Qualys Enterprise TruRisk Platform is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud2.2%
Cortex Cloud by Palo Alto Networks2.7%
Qualys Enterprise TruRisk Platform0.9%
Other94.2%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.
PK
VP – Head PM O at Vodafone Idea Ltd.
Governance dashboards have improved risk visibility but still need smarter automated decisions
The governance part is the most prominent area for improvement. We want to have a dashboard with just one click where the KPIs are pre-configured as per the business requirement and those things are monitored on a regular basis to check how things are moving. Governance and high-level management or board level visibility matter the most. We are trying to incorporate artificial models which can take care of many things that are currently taken care of manually or through certain jobs so that they can be automated with the help of AI models or agents. We will progress as the AI model matures with pattern learning and all those things. We want self-decision capabilities. Not just analysis and giving alerts, but even taking decisions of actions and performing those actions. The first step would be to not only alert that there is an issue or threat, but to evaluate the threat itself in generality and suggest something. The second step is where those suggestions will definitely have some good minds working on them, but only if they are suitable will we make it as a learning model. Otherwise, we will discard and modify those things. The second level would be to let the learning model learn and then gradually figure out whether we can delegate the decision in the sense of the action that they can perform, see it and then evaluate whether it is falling in line as per the expectation. This is how we will progress on a use case basis only.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Outsourcing Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
17%
Construction Company
11%
Financial Services Firm
8%
Outsourcing Company
7%
Manufacturing Company
17%
Construction Company
9%
Outsourcing Company
9%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise30
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as dete...
What is your experience regarding pricing and costs for Qualys Enterprise TruRisk Platform?
I obtained Qualys Enterprise TruRisk Platform directly from a partner and not through the AWS Marketplace.
What needs improvement with Qualys Enterprise TruRisk Platform?
Qualys Enterprise TruRisk Platform does not have good qualities, and we are struggling to use this tool to achieve wh...
What is your primary use case for Qualys Enterprise TruRisk Platform?
My main use case for Qualys Enterprise TruRisk Platform is to provide a view of the exposure management risk of the c...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
Qualys Cloud Platform
 

Overview

Find out what your peers are saying about Cortex Cloud by Palo Alto Networks vs. Qualys Enterprise TruRisk Platform and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.