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Darktrace vs Mimecast Insider Risk Management and Data Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.6
Mimecast's solution improves security and efficiency, saving time, reducing data leaks, and automating manual tasks into workflows.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
Mimecast Insider Risk Management and Data Protection eases the workload through automation, through policies and rules that are pre-configured to handle complex tasks that would take hours and days for a team to initiate.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
With Mimecast Insider Risk Management and Data Protection, our investigation time for high-risk incidents has been cut in half, and overall management now takes us less than four hours a week.
Security Managed Services Specialist at Accenture
There have been scenarios where we have stopped users from sharing data, and that data has been successfully protected from leaving the premises, adding tremendous value for us.
Security Engineer at Comcast
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
8.3
Mimecast provides reliable, effective customer support with knowledgeable staff, useful resources, and multiple support channels, despite occasional delays.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
I would rate the customer support a perfect 10.
Iam Analyst at a renewables & environment company with 1,001-5,000 employees
Whenever we raise any tickets or related issues, they sort it out immediately.
Sales Coordinator at Rounak Computers LLC
I have never had any problems with the customer support, and they are very responsive.
Cyber Security Engineer at a computer software company with 51-200 employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
7.6
Mimecast efficiently scales with cloud-native architecture, offering customization, flexible deployment, and seamless data handling for growing organizations.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
The tool effectively detected both malware and spam, ensuring that only a few emails categorized as malware reached user mailboxes.
Network Security Engineer at a tech services company with 1,001-5,000 employees
I would rate the scalability of Mimecast Insider Risk Management and Data Protection around 9.5, as it is highly scalable and widely used by many organizations, including large enterprises.
Iam Analyst at a renewables & environment company with 1,001-5,000 employees
As the organization grows, Mimecast scales its cloud resources to handle increased demand.
Cybersecurity analyst at Infosys
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
8.0
Mimecast Insider Risk Management is stable and reliable, with minimal issues, quick resolutions, and seamless updates in diverse environments.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
Mimecast Insider Risk Management and Data Protection is stable in my experience.
Cyber Security Engineer at a computer software company with 51-200 employees
Mimecast Insider Risk Management and Data Protection is definitely stable without fail based on my experience.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Mimecast could enhance reporting, integration, and analytics, improve UI performance, and support additional devices for better risk management.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
Security Engineer at Comcast
Mimecast Insider Risk Management and Data Protection should incorporate features to detect if a URL is malicious or generated by AI, especially since many attackers use scripts to bypass mail gateways.
technical specialist at a tech vendor with 10,001+ employees
The policies are solid, they work effectively, the implementation time is not very long, integrations with SIEM are quite easy, and the Glassbreak account is something I have tested.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Mimecast's pricing is reasonable with valuable support, scalable user licenses, and potential discounts for larger or long-term deployments.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
The setup cost is a one-time investment that will stay with us forever.
Security Engineer at Comcast
After migrating, the cost is almost a 50% discount.
Infrastructure Contractor at a real estate/law firm with 11-50 employees
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Mimecast enhances email security with AI-driven analysis, integrates with top security tools, and streamlines compliance and risk management.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information.
Security Engineer at Payatu
The second thing is that the alert getting triggered is very fast. There is no latency issue that we have observed.
Security Engineer at Comcast
If you want to secure your communication through email, you have to deploy Mimecast Insider Risk Management and Data Protection in your network infrastructure.
technical specialist at a tech vendor with 10,001+ employees
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (7th)
Mimecast Insider Risk Manag...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
98
Ranking in other categories
Data Loss Prevention (DLP) (4th)
 

Mindshare comparison

Darktrace and Mimecast Insider Risk Management and Data Protection aren’t in the same category and serve different purposes. Darktrace is designed for Network Detection and Response (NDR) and holds a mindshare of 13.9%, down 23.4% compared to last year.
Mimecast Insider Risk Management and Data Protection, on the other hand, focuses on Data Loss Prevention (DLP), holds 2.8% mindshare, up 2.0% since last year.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Darktrace13.9%
Vectra AI9.8%
Cisco Secure Network Analytics5.5%
Other70.8%
Network Detection and Response (NDR)
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Mimecast Insider Risk Management and Data Protection2.8%
Microsoft Purview Data Loss Prevention6.1%
Forcepoint Data Loss Prevention4.6%
Other86.5%
Data Loss Prevention (DLP)
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
External Ganesh - PeerSpot reviewer
Security Engineer at Comcast
Insider threats have been detected faster and internal data exposure is now controlled
Regarding how Mimecast Insider Risk Management and Data Protection can be improved, sometimes the tool is slightly laggy, wherein it would take some time for us to fetch the related logs from the Mimecast portal, and that of course can be improved. There could also be a graph or a kind of a graph where, if the organization has a smaller number of employees, it is fine, but if it has a large number of employees and different departments, then in that case, Mimecast could give us an AI suggestion upon how to improvise the current security posture, how we stand and where we can go up to in terms of implementing or tweaking the policies. As the organization's size gets bigger, it would also be better if Mimecast could provide some solutions upon how to segregate the users into groups and what groups can have which policies. Those kinds of features can be added. Regarding Mimecast Insider Risk Management and Data Protection's AI capabilities, I think its governance and security could improve as I am not entirely sure how it works. It would be helpful if Mimecast could, as the AI capabilities are in place, maintain a strict governance policy upon the data that is being processed, especially for user personally identifiable information. As insider risk management sometimes also gets into the personal details of the user, organizations might be hesitant; even we are also hesitant to use the AI capabilities. If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
16%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise29
Large Enterprise44
 

Questions from the Community

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Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What is your experience regarding pricing and costs for Code42 Next-Gen DLP?
I am unsure about Mimecast Insider Risk Management and Data Protection's pricing, setup costs, and licensing details. However, I know that licensing details are user-specific according to the licen...
What advice do you have for others considering Code42 Next-Gen DLP?
My advice for those looking at Mimecast Insider Risk Management and Data Protection is to compare your use case comprehensively. Do not just rely on reviews, as they offer communal insight; evaluat...
What needs improvement with Code42 Incydr?
A con to mention is that Mimecast Insider Risk Management and Data Protection, at times, may not capture everything. For instance, the time that Mimecast Insider Risk Management and Data Protection...
 

Also Known As

No data available
Mimecast Incydr, Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Find out what your peers are saying about Darktrace, TrendAI, Vectra AI and others in Network Detection and Response (NDR). Updated: July 2026.
909,099 professionals have used our research since 2012.