We performed a comparison between Darktrace and Fortinet FortiMail Cloud based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The initial setup was easy."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Does a thorough job of examining email and URLs for malicious content."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The most valuable feature has been the behavioral analytics that allows us to monitor all the traffic."
"The active threat dashboard is the most valuable feature of this solution."
"A simple, powerful AI solution that just does all the work for you when you turn it on."
"Artificial intelligence and machine learning functionalities are valuable."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"The most valuable features of Darktrace are its full capabilities. You have visibility of everything."
"The solution can scale."
"This solution is easy to install. The deployment takes about forty-five minutes."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The most valuable features are filtering and sandboxing."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"The most valuable features are email ATB and Malware Analysis."
"The deployment is simple."
"The encryption features are most valuable to us."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The custom alerts have to improve a lot."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools."
"This is quite an expensive product so the pricing is something that can be improved."
"Darktrace needs to automate the reports of false positives, botnets and everything."
"It's a very complex platform."
"I think there is some MSSP missing."
"Networking should be simplified."
"I can't see the feedback to the FortiMail gateway."
"This solution is slow and it should be made faster."
"Its GUI needs improvement."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"They could look at strengthening anti-spam with the newly observed domains."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 13th in Email Security with 65 reviews while Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews. Darktrace is rated 8.2, while Fortinet FortiMail Cloud is rated 8.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Hornetsecurity Hornet.email. See our Darktrace vs. Fortinet FortiMail Cloud report.
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