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Darktrace vs Fortinet FortiMail Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
As far as Fortinet secure support, I will rate them nine out of ten.
I would rate the technical support from Fortinet as ten out of ten.
Fortinet's support is really good.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
It is highly scalable, so I can give it a ten out of ten on that.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
I would give it a high stability rating of nine out of ten.
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
We can't import files into the Fortinet FortiMail Cloud sensors.
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
The price is relatively expensive.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Cost-wise, it's a bit expensive, but it's totally worth it.
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
The return on investment for us was achieved since we did not have similar incidents again in our environment.
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (8th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (6th), Secure Email Gateway (SEG) (7th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Darktrace is designed for Network Detection and Response (NDR) and holds a mindshare of 23.4%, down 25.3% compared to last year.
Fortinet FortiMail Cloud, on the other hand, focuses on Cloud Email, holds 3.2% mindshare, up 1.9% since last year.
Network Detection and Response (NDR)
Cloud Email
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
10%
University
7%
Non Profit
6%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Darktrace vs. Fortinet FortiMail Cloud and other solutions. Updated: January 2024.
865,295 professionals have used our research since 2012.