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Cynet vs Trellix Network Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR by Palo Alto Networks provides cost savings, enhanced security, and compliance with reduced administrative effort and robust threat detection.
Sentiment score
6.1
Cynet offers effective and affordable cybersecurity, providing immediate value and reducing management needs, enhancing user investment confidence.
Sentiment score
7.8
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
CoFounder at Vinca Cybertech Pvt. Ltd.
The time was reduced because of the automated detections.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.0
Cortex XDR support varies by plan and location; premium plans provide better experiences but others report delays.
Sentiment score
7.4
Cynet's customer service is generally praised for responsiveness, though some users desire faster support and wider geographic coverage.
Sentiment score
6.6
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
Their SOC side support, when a threat is detected, is excellent.
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
My experience with the technical support of Cynet is excellent; they are just one click away.
CoFounder at Vinca Cybertech Pvt. Ltd.
Based on our needs, they schedule remote sessions and resolve the issues.
Technical Consultant at Vincacyber
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, flexible management for enterprises, supporting thousands of users with easy deployment and cloud-based maintenance.
Sentiment score
7.6
Cynet offers scalable, flexible deployment for medium to enterprise businesses, supporting various systems and user bases efficiently.
Sentiment score
7.1
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
The solution is highly scalable.
Senior Chief Manager at Arcil
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
CoFounder at Vinca Cybertech Pvt. Ltd.
Cynet is very scalable.
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and performance, with manageable upgrades and frequent updates enhancing its features.
Sentiment score
8.1
Cynet is favored for its stability, reliability, minimal system impact, and users' long-term satisfaction despite minor Linux update issues.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
Within six years of usage, we have not had any issues such as outages or downtime.
CoFounder at Vinca Cybertech Pvt. Ltd.
Trellix Network Detection and Response is somewhat stable but there is a bit of downtime sometimes during the off-hours.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Room For Improvement

Cortex XDR users desire better OS integration, interface, threat detection, and pricing, while facing complexity and compatibility challenges.
Cynet should enhance mobile support, integration, customization, usability, and AI features, with better incident data and third-party integrations.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Having a DLP feature would also add value.
Senior Technical Consultant at Vincacyber
Integration with local Active Directory, not only Azure AD, is a must.
Cyber Security Specialist at a computer software company with 1-10 employees
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
When I need urgent support from Trellix, there is a response after four hours or three hours.
IT Manager at Gigabit Technologies Pvt Ltd
Trellix Network Detection and Response needs to deepen the cloud-native support with parity between on-premises and cloud deployments.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Setup Cost

Cortex XDR is seen as costly by some, but offers scalable licensing and satisfaction varies with advanced features.
Cynet offers competitive pricing with flexible licensing, appreciated for its cost-benefit ratio and comprehensive features by enterprise buyers.
Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
I think the pricing of Cynet is fair and one of the better options in the market.
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
The price of Cynet is reasonable considering its features and support.
IT infrastructure Specialist at Nok airline public company limited
Cynet does not ask for additional costs for add-on features.
Technical Consultant at Vincacyber
The price for Trellix Network Detection and Response is reasonable.
IT Manager at Gigabit Technologies Pvt Ltd
I am sure the ROI was definitely fine for this because we were using this tool for three years.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Valuable Features

Cortex XDR offers advanced security with robust detection, integration, and AI capabilities, praised for flexibility and user-friendly interface.
Cynet delivers seamless threat detection with automation, scalability, and low management effort, featuring advanced EDR/XDR capabilities and 24/7 support.
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
The most effective features of Cynet are its ransomware protection and lateral movement deception.
Senior Technical Consultant at Vincacyber
The SOAR function, deception, and forensics are very useful.
Cyber Security Specialist at a computer software company with 1-10 employees
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cynet
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
Security Information and Event Management (SIEM) (21st), Endpoint Protection Platform (EPP) (18th), User Entity Behavior Analytics (UEBA) (7th), Endpoint Detection and Response (EDR) (18th), Threat Deception Platforms (2nd), Network Detection and Response (NDR) (9th), Extended Detection and Response (XDR) (13th), Ransomware Protection (4th)
Trellix Network Detection a...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Advanced Threat Protection (ATP) (17th), Network Detection and Response (NDR) (13th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Roshan Jadhav - PeerSpot reviewer
Technical Consultant at Vincacyber
Has improved threat detection and streamlined incident analysis through centralized control and AI-driven insights
People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats. The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected. Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities. The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.
reviewer2840397 - PeerSpot reviewer
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Threat detection has improved for zero‑day attacks but alert noise and support still need work
There are many ways Trellix Network Detection and Response can be improved. Trellix Network Detection and Response needs to reduce the alert noise because even after a lot of filtering, there is still a lot of noise which needs to be tuned by the industry vertical. Trellix Network Detection and Response needs to deepen the cloud-native support with parity between on-premises and cloud deployments. Trellix Network Detection and Response needs to improve threat intelligence depth as Trellix Network Detection and Response is not known to have the best signatures or the AI-supported intelligence that competitors may have. Trellix Network Detection and Response also needs revamped documentation because we had a lot of issues trying to find the syntaxes for all the rule-making. We had to search a lot and Trellix Network Detection and Response does not really help with their documentation, as it only covers basic information. The customer service is not that good. Trellix Network Detection and Response needs accelerated customer support to reach out to the top-level heads. Most of the time we are just stuck at the ground level talking to their customer support team, and they are not able to help us because we usually need to connect with the engineering team to help us out with the specifics.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you ...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-...
What needs improvement with Cynet?
One area where Cynet needs improvement is tamper protection for Mac and Linux agents. It currently has tamper protect...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and ...
What is your primary use case for FireEye Network Security?
My main use case for Trellix Network Detection and Response is providing support for our customers, and one of our cu...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Meuhedet, East Boston Neighborhood Health Center
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Cynet vs. Trellix Network Detection and Response and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.